Дверной Дискаунтер
Address
Business hours
Business hours unknown
Directions
Aeradromnaja
460 m
Bialgradskaja
178 m
Features
Credit card payment
Parking
Measuring
Installation
Production
Pickup points
Delivery
Fire doors
Parking for people with disabilities
Petfriendly:allowed with all animals
Type of doors:steel, sliding, wooden, interior, entrance, iron, plastic, metal, hidden
Wheelchair accessibility:full access
Payment method:discounts on services preferential categories, discount system, prepayment, postpay, cash, payment by card, electronic money, bank transfer, installment, cashless payment, payment by credit card
57 reviews
April 1
We ordered 5 interior doors from them on 12/30/24 and an entrance door on January 5, 2025.
As we wrote below, the measurer arrives quickly, the contract is concluded quickly, we paid, but then everything wonderful ends.
The interior doors were ready, we got a call, but the installation only took 2 weeks. This was explained by the workload of the craftsmen, who have a schedule for 3 weeks ahead. Of course, this was only reported upon the fact that our doors were ready! Is it really difficult to contact the customer and sign up for the installation on the eve of readiness, so as not to wait so long for the installation? The service certainly leaves much to be desired! The only plus is that instead of Friday, the guys called us on Wednesday morning and offered to install on Wednesday, because other people had doors with a marriage.
I would like to note separately that the guys are professionals in their field, Evgeny and another guy, I don't know the name, have installed 5 inter-rooms from 12:00-18:30.They provided high-quality doors and operating recommendations. Everything was clear here.
The situation is also with the entrance doors... 10.03.25 I called more than once "the standard answer is that the masters are overloaded" they will dial me and sign me up for installation....as a result, 14.03- lo and behold! I was signed up for the installation, at the end of next week, before 03/21/25, I hope they will install it.
The miracle did not happen. The doors were not installed. Moreover, until they started calling the day before, no one thought to come to us at all, because there was nothing to install. 19.03 calling the manufacturer personally, I was told that I had not received an application. People run away from there!!!!
Unfortunately, we only read the reviews when we ordered!!!!!!!
As of 1.04, I would like to add a review.... how we got our 50% advance back (out of the kindness of our hearts, we contributed more than we needed). Which was greatly regretted!
one week before the end of the contract period (60 working days). It became obvious that no one was interested in our order, the payment was received, the funds were not used according to our contract, and the logistics department offered to extend the terms of the contract without explaining what was wrong with our order! We wrote a Complaint to the director, where we began to demand a refund of our advance payment and termination of the contract. It was sent by registered mail with a notification. According to the law, they have 7 working days to return. The director of the Company behaves extremely calmly, no apologies, no explanations, excuses that there is no such amount, etc. The company withheld the money until the very last day. Moreover, they submitted an application to the Administration of Pervomaisky district. The last straw was a visit to the store and they demanded their advance payment on the spot, otherwise they called the police and opened a criminal case on fraud. The money was returned on the same day. It was necessary to go to the Legal address, and not to the place of registration of the contract (Mstislavets, 3).21st century, for the first time we faced such a horror, we could not even imagine that such a thing could happen!
If you want to get your money back, all the terms of the contract have expired, WRITE a CLAIM, unfortunately your rights need to be protected, and beat all authorities. Because this is a clear fraud!
See original · Русский
3
May 2
A terrible undertaking!!! Do not work with them under any circumstances! Everything is beautifully told and enticed at once, then problem after problem. To begin with, the price does not correspond to what you are immediately promised, although every moment was negotiated, in the end, oh, sorry, the manager made a mistake (the store on Mstislavets). Further, after the promised two months, if you don't call yourself, then no one will remember... they bring the doors, but not the ones you ordered, the answer is: oh, the production was wrong, we have to wait two months again... we wait two months again and of course we write all the official documents, letters, so that it would be confirmation of everything. Two months later, the answer comes, unfortunately your doors cannot be made at all, the measurer did not place the order correctly, we do not make this... we agree to those doors that arrived at the beginning. As a result, during installation it turned out that the hidden door cannot be hidden, because there is no reverse door in this model. In the end, I just had to accept everything, because we were very tired of them and the repair could not continue, because we had hidden doors and then we had to wait another 60 days for a refund, and the money was paid in full, because when the doors arrive, you need to pay, and you can't open them only when the master comes ... As they wrote below, the masters also have to wait a month, you need to call and constantly swear with everyone in order to achieve something! Don't believe the good reviews, they're obviously writing it themselves!
See original · Русский
January 14
In September, we ordered doors from this company, the doors were supposed to be delivered on November 28. As a result, at first they allegedly broke down the car in which the doors were traveling, they promised to overload and deliver the next day, but the next day their driver called and said that the doors were not the size we ordered (we paid for the measurement), we wanted to return the money is an advance payment and the rest of the amount, since the term of the contract with them has ended, and we do not want to wait until the doors of the right size are made, we were offered to write an application for a refund, we wrote, waited for the transfer, we were fed breakfast, as a result, we were asked to write a second application, allegedly the first one is incorrectly written, we wrote the second but again there is silence, they don't take the money, they don't take the phone, they wrote the third one by registered mail, they promised to return the money within 7 days and every day they give you breakfast, they promise to transfer the money before 18.00, then they say that the money was transferred, but there is still no money, I had to contact the police, so AVOID THIS THE ORGANIZATION!!!!
Some disadvantages
See original · Русский
9