I sterilized a kitten for 5 months from Vlasov Denis Gennadievich. Everything went great, and I received clear recommendations. Everything was great for the first couple of days. But when they started giving her an antibiotic, Luna stopped eating and started vomiting. We went to the vet clinic, Maxim Dmitrievich took us in, he explained that this was a reaction to an antibiotic, changed our pills for injections and prescribed medicine for the stomach. Literally a day later, the cat got better. Now, a month later, the scar is not visible and the ball inside has dissolved! Thank you very much for your professionalism!
I would like to express my deep gratitude to the veterinary clinic for the excellent service of my dog, who was neutered. The operation was successful and I am very pleased with the result. The doctor and the entire clinic staff were incredibly kind, respectful and caring. They showed great patience with me, as I did not understand the language well. Moreover, they translated and printed out all the instructions in my native language to make it easier for me. I sincerely recommend this clinic to anyone who is looking for professional and attentive veterinary care.
I rarely write reviews, but I can't help myself. I would like to express my gratitude to the Drug Clinic and all the staff. The cat was sterilized, she was very worried. Everything went great. The price is excellent, one of the lowest in the city. Everything is included in the price (postoperative dressing, anesthesia, and even an antibiotic injection and a second checkup after 2 days). No unnecessary imposition of services, as in other clinics in Minsk. Very friendly attitude of the doctor and all the staff. Now just come here for help. I advise you not to look at reviews with a low rating.
A pleasant vetcenter with knowledgeable, friendly doctors and average staff, reasonable prices. I recommend. 26.01.25 I am updating the review. Many thanks to Dr. Maxim Dmitrievich Shagov from Kolya the cat for a well-performed operation and attentive attitude after it!
Excellent clinic, convenient access, large Parking, it is possible near the clinic itself, it is possible just below in the parking lot of the factory. The doctors are responsive, they don't try to sell too much, they don't impose a system of feeding only with dry food, this is important to me. They clearly and in detail describe the problem and the ways to solve it. I will contact you again.
They castrated the cat. We recorded it on the phone, and the cost was immediately announced. A very polite receptionist calmly explained everything. They were admitted to the clinic at the appointed time, an ultrasound was performed, and all the doctors told us in detail without imposing additional services. After 20 minutes, the operation was over and the cat was already conscious. The price at the box office corresponded to the announced one. By the way, it's a very reasonable price, cheaper than the competitors nearby.
At home, he slept for 4 hours and began to gradually recover. 8 hours after the operation, he had already fully recovered. The next day I was already running and jumping)
The cat needed urgent dental care. We got to the appointment as quickly as possible, having the test results in hand. After the initial examination, no additional examinations were required or offered. The pet was treated as delicately as possible, assistance was provided promptly, I believe that even more than expected, the cat was returned to a full life, and advice on further treatment was provided. Many thanks to Maxim Dmitrievich for his professionalism and caring attitude towards pets.
Thank you very much!!!! You are the only one in the whole district who agreed to accept a rodent🐹 Low bow to Dr. Maxim Dmitrievich Shagov! Carefully carefully examined, carried out the necessary procedures, gave recommendations! A man with a big heart, for whom all pets are important, regardless of their size!!! Prosperity to your clinic! You are doing a very important and kind thing!!!
A good clinic, Maxim Dmitrievich Shagov was contacted several times with our guinea pigs. A good specialist, kind, sensitive, attentive to the animal. Thank you, Doctor!
Excellent clinic, professional staff. A reminder notification arrives that you have an appointment. Very friendly staff, it's clear that they like their work and they love animals) I advise everyone!)
An excellent clinic, wonderful staff, quickly found an appointment for an operation when in other clinics the waiting time was 2 weeks, or even a month. The prices are very pleasant, compared to other clinics.
The best doctor, Maxim Dmitrievich Steps, conducted a qualitative examination, found another problem. The operation was done well, the entire rehabilitation period was described and clearly explained. Plus, they consult if necessary.
The cat was sterilized in this clinic on 02/10/2024. The clinic is pleasant, looks good, and is neat. The girl at the reception is very friendly) I want to say a special thank you to the doctor Sheremet Vladislav! A very good and kind specialist, conducted everything qualitatively, told everything in detail. I also did checkups and vaccinations with her! I am completely delighted and under a good impression, I wish there were more such specialists))) I recommend this clinic and this specialist to everyone! Thank you very much for your work)
The cat was sterilized in July. The doctor is a wonderful, kind man. The cat was operated on, everything was fine. The next day, the cat was running around the apartment. They said that they need to be treated with chlorhexidine every day. I couldn't do it, the cat is not mine, I warned about it, and the owner was away. I tried to process it, but the cat turned into a lump of aggression, scratched and bit. I called, made an appointment, and then took her for processing. I was met by a nurse who was unhappy, apparently. There was no one else from the visitors. The cat was treated and, as it seemed to me, the blanket was tied tightly. They told me not to take it off for 10 days.
A couple of days later, something bad started, the cat's owner returned, said that the cat could not go to the toilet and was hiding. They took it to another clinic, where they found out that the blanket was too big for the animal, and they closed the vulva and ass with it, which partially caused excrement to accumulate, and inflammation began quickly. The cat was treated and given injections (it was possible as a pill option, but the animal is not mine and does not always make contact.). Total additional expenses and trips. I would like to summarize that there are no complaints to the doctor, everything seemed to be fine after the operation, but I would like more attention, why would a small cat need a large blanket, and tie it to the very base of the tail? The doctor was on shift as well, but no one looked at the fluffy patient that day, as a result, the nurse tied the animal's ass, and we did not immediately understand what happened, the hostess herself did not dare to untie the last ties, we were afraid at least something worse would not happen.
The first photo shows a cat on the second day after surgery, the second photo when they tied it to the base of the tail, so that the cat could not go to the toilet.
Excellent clinic! First of all, the prices are not brutal. Secondly, very sensitive doctors. Two cats were confronted with a medical error, and it was here that the correct diagnoses were made to the cat, and the treatment was adjusted for the cat. Thank you for your work!
A very good clinic. Responsive doctors, everything is fast, clear, to the point, nothing superfluous. Reverent attitude towards each pet. And the prices are very affordable, they do not impose anything superfluous. Maxim Dmitrievich Shagov, a super doctor, worked with my cat. Both the cat and I are happy. Careful attitude to the animal, professionalism, everything is at the highest level. THANKS
Many thanks to the team, especially to our (now definitely our) veterinarian Vlasov Denis Gennadievich!!! We have been fighting for the life of our Lucky for a long time, with patience for the owners. He explained everything in an accessible way. He prepared us for a sad outcome. I did euthanasia today. Quickly, gently. Humane . Good luck to you!!!
many thanks to the staff of the clinic and personally to the surgeon Maxim Dmitrievich Shagov for saving our cat Cassiopeia!
In January, the cat did not eat for several days and was sick. As the veterinarian's appointment and ultrasound showed: a tumor has developed in the abdomen. I had to have an operation. The operation was quick, and during the postoperative period, recommendations were given and questions were answered at all stages. Three months have passed and the cat is living a full life, as if there were no problems.
advantages of the clinic:
-- professionalism of Maxim Dmitrievich Shagov
-- affordable price
-- saved a cat's life
I would like to improve:
-- the staff was sometimes very harsh towards the animal (both in statements and actions).
It's a good clinic. Record by phone. The doctor, our doctor, is a general practitioner. And, what is especially pleasant, with an excellent memory! I remembered the cat a year later (!), his problem and scolded that we had not been cured. I will not say that it is expensive. Although it is noticeable. But we are responsible for those who have been tamed. And once a year, everything you need at a reasonable price, thank God, you don't have to do it more often. This is our clinic!
They vaccinated the cat - everything is fine and inexpensive. The doctor is polite, he did everything quickly. There were no complications.
See original · Русский
Е
Екатерина На́сыр
Level 5 Local Expert
October 5, 2024
Today our cat was castrated, Kuzma came to this clinic according to the reviews of friends, we drove from the Minsk region, and.. we did not regret it, the staff is very polite, thanks to Maxim Dmitrievich Shagov, we did the job quickly, most importantly carefully, we arrived home, everything is fine, without consequences, the price is also pleasant, in a word
I RECOMMEND ❤
Cons: the two assistants I saw and the doctor E.N. Kashevich were tactless and harsh towards my cat (I do not understand why I am a person without veterinary education, I must explain that the animal needs at least 2-3 minutes in a calm environment to smell a new person to reduce stress levels, and not immediately grab him by all 4 paws). After that, I asked the administrators not to send us to see this doctor and this assistant. The request was ignored under the pretext that "they cannot leave notes that are visible when recording a client and I need to specify which doctor I want to see when recording." Which I did. Only instead of consulting a doctor, I received the advice of an assistant, to whom I asked us not to send "just an injection there." I had to re-sign the same day later and when I went to the administrator to find out what was going on, it became clear to me that the administrator was absolutely not responsible for the recordings made, did not know how to regulate conflict situations and denied the administrator's mistake, referring to my guilt ("why didn't you immediately say that you need a doctor, his you could have waited 20 minutes") and the human factor ("probably, when you were recorded there were a lot of people" - I was standing alone at the reception desk when recording). After this situation, I am looking for another clinic.
Pros: doctor Glinskaya E.L. is a competent, confident veterinarian. I quickly established contact with the animal. Carried out high-quality sterilization. She completely satisfied me as a doctor-it's a pity that I have to abandon her consultations because of the above disadvantages.
I have been to this clinic with rescued street kittens several times. All doctors are very smart. They do not prescribe anything superfluous, everything is clear and in fact. Very friendly specialists and quite loyal prices for services.
The clinic is good, the doctors are very friendly and professional!
Of course there are nuances:the restroom for clients has been under "repair" for two months, and the room itself certainly needs repair)
The dog was sterilized-I really liked the quality of the work and the subsequent consultation!
We have been to this clinic with a cat several times. Everything was fine until the last appointment.
The fact is that we gave the cat the first dose of the vaccine, but the very next day she began to refuse food, and after 4 days she stopped eating altogether. The cat was urgently taken to this center. We had an ultrasound and were told that the situation was "the worst", the stomach had completely become, there were lumps of wool in the intestines that did not allow it to work (at the same time, everything was fine with the cat's chair). The poor guy was given two injections, prescribed medications and told to take injections for a couple more days. To our question why this happened, the doctor said that she puts 80% on the fact that it happened because we began (even before the vaccination) to transfer the cat from one feed to another (they have a very different composition and, as the doctor said, it was simply impossible in our situation transfer the cat to this food). By the way, another employee of the SAME clinic recommended us to transfer the cat to this particular food 👍
We started to deal with the management about this situation, to which we heard only the protection of employees, an unpleasant tone and the phrase "we will sort it out on Monday and we will call you back." By the way, it's been 3 weeks and we haven't received any call
But the most interesting thing is that the next day a good ultrasound specialist was recommended to us, we immediately went to him. He did an ultrasound and said that everything is fine there, he does not see anything that was seen on the ultrasound the night before. The cat was given a dropper (he did not eat for 2 days at all and why this clinic did not advise to make a dropper is a big question). They took a blood test (a friend at the clinic said they didn't see any reason to take blood yet).
They prescribed treatment and now our cat has almost completely recovered.
We will never contact this clinic again and will not explicitly advise anyone.
The best doctor in Minsk, a professional in his field, Elena Nikolaevna Kashevich, works here. She practically pulled our cat out of the grave... It started with the fact that the cat began to eat worse, there was vomiting, his eyes watered. In the vet clinic, the main thing is that the doctor said that the eyes are normal, she manipulates the food and did not prescribe tests. A month later, with severe anemia, we turned to the Sas. Blood transfusion, a full examination and a month of treatment only prolonged our existence, but did not help. At the time of contacting the clinic, the Friend of the cat did not drink, did not eat and could not get up to go to the toilet - he was already walking under himself. I was mentally preparing for his euthanasia and asked Elena Nikolaevna to assess the condition, the correctness of the treatment and give a conclusion. She decided to give the cat another chance. An urgent transfusion was performed again and the treatment regimen was completely changed - as a result, after 2 weeks, all tests on the cat were normal. Thank you very much to her! Thoughtful and attentive. He tries to get to the bottom of the cause, not to treat the effect. It works for the result.
There are no complaints only about the girl who sits at the reception.
Don't make mistakes, take your pets to another clinic. This will save you time and money (at least you won't be sorry that it was wasted)
We were at a reception at Kashevich's. I didn't like the attitude: indifferent, dry, cold and harsh — as if according to a template. They came by appointment, there is no queue, but the doctor still seems to be in a hurry. At least some kind of love for animals is absolutely not noticeable, which must necessarily be with a veterinarian (we were in other clinics after, so there is something to compare it with). One of the advantages is a pleasant and responsive administrator.
Kind and helpful staff.
He handled the cat and its sterilization. We did everything quickly. The materials were included in the cost of the service. They gave detailed recommendations for further care.
I have contacted this clinic more than once about ultrasound. Cheap, discount for the next appointment. Very attentive and professional specialists in this clinic. I recommend.
Many thanks to the vet clinic Friend. An incredibly amazing clinic , and Surgeon Maxim Dmitrievich, a doctor with golden hands, saved our dog Sati. We are very glad that we turned to this clinic for help. After all, there are real professionals here who save our beloved animals. Thank you so much for your hard work
Excellent vet clinic! We found out about it by accident when we couldn't get into our ((( Here we helped. Everything was at the highest level: a picture was taken promptly, tests were ready in 15 minutes, and treatment was prescribed. The pet is on the mend right before our eyes.
The need to castrate the cat led to this vet center because adequate prices were named. Thanks to Dr. Sheremet for the clear consultation and the operation itself.
Noramlr clinic with good veterinarians and, what is not unimportant, adequate prices. The British woman was treated for otitis media - everything is fine!
In general, good specialists, as well as the administrator. We visited several times with a cat and a dog. Quite an adequate pricing policy (in comparison with competitors) of the disadvantages: there are no some analyses and equipment on site, therefore 4 points. It is worth noting that the veterinarians for all the time that we visited this vet clinic have always been distinguished by their accuracy in addressing animals and literacy in explaining the essence of the problem and the possibility of a solution. There has never been such a thing that when registering for a certain time you had to wait in line
I want to say thank you to the doctor Sheremet Vladislav Viktorovna, there are more of them, she is very attentive to our smaller ones, thanks from Looney (cat).
I have been applying to the clinic for several years. The staff is attentive, competent, and professional. They carry out many necessary studies and procedures on site. If necessary, they consult additionally by phone. I recommend.