DOM15
338 reviews
August 10, 2024
Nice place, clean, nice rooms. There are bathrobes. There are breakfasts for a fee. There were two disadvantages:
- one of the two doors in the shower room was missing, which caused water to spray during washing
- an inconvenient form of payment (using the link that is sent in the letter after booking, two windows with prepayment for different houses open, and the administrator reacts with irritation to an error in payment; it is NOT the client's responsibility to monitor which window to enter what).
P.S. after receiving a passive-aggressive response from the administration, I edit the review with a change in the rating. The service is very lame: smiles in the face, aggression in correspondence. It is important for the client to be comfortable and pleasant, starting with the form of payment and ending with politeness in communication. Setting up a payment form on the website is a matter of small efforts for the convenience of the client. And it's not about inattention or attentiveness, it's just that people are different and situations are different. I assume that it is important for you that the payment goes correctly, to the right place. The client is not a girlfriend or an accountant, and may indeed be mistaken. And all the more reason to keep a "face" if this happens, given the technical features of your site.
There is such a thing as customer orientation.
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March 28
Everything is fine, but the mattresses need to be hard, the body ached.
The breakfasts are delicious, thank you.
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January 7, 2024
The place is not bad, the staff is extremely friendly and helpful, but of course it's not worth your money if you come from Russia, it's clear that the January holidays, but 75 thousand for 2 nights for two rooms is of course extremely expensive, there is no noise insulation at all, you can hear all the neighbors, and there were a lot of them, we had bathrooms they were very nice and clean, the beds were normal for sleeping, the bed linen was not very good, it had a peculiar smell, the bedspreads were old, so all the clothes were covered in dust. The territory of the mini-hotel is very, very cozy and very clean, there is a sauna, a nice gazebo with a grill, closed Parking, which was very helpful.
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August 23, 2023
Rested a mixture.I really liked it, excellent staff service,clean, cozy rooms with new furniture, and what kind of breakfasts, everything is very tasty, and the sauna is just super, the best place, thank you
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3
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April 27, 2024
A good mini-hotel.
Excellent repair, there is everything you need and even more.
Within walking distance to the metro, cafes, shops
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June 5, 2023
We lived 3 nights in a suite, we liked everything, good hot water pressure, excellent mattress, breakfasts to choose from, towels are changed every day, the place is quiet, within walking distance of a park and several supermarkets, its own closed Parking. We didn't find any disadvantages, a good hotel, if we stay in Minsk again.
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August 9, 2024
My favorite hotel in Minsk! We have been staying there in a chalet for 5 years in a row. Of the disadvantages, only a small parking lot. The rest is just a plus!
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April 11, 2023
It's a little far from the center. Very carefully. There were bathrobes and slippers, Wi-Fi, a refrigerator in the room. A gorgeous bathtub. The kitchen is for everyone. Breakfast is made to order. Awesome. The cook is individual. Coffee is any kind, from espresso to moccaccino. In general, we are very satisfied.
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3
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December 5, 2023
Plenty of space, parking is closed,clean, friendly staff, new appliances and furniture.
Of the cons: small interruptions with water and heating, but we decided promptly.
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May 13, 2024
It's a great place. A warm welcome, a great sauna!) Very tasty breakfast and kind people. We will definitely come to visit again.
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May 2, 2024
Decent rooms, cleanliness at the highest level. Friendly staff.
Good atmosphere. A lot of additional services.
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March 29, 2024
A huge toilet room, a Jacuzzi-type bathtub, but it takes 2 hours to fill it, we washed under the shower. Of the cons, we lived for 5 days, did not clean more than once, there was no sink and faucet in the kitchen, the dishes were washed in the bathroom, it was inconvenient. The staff is very friendly, Natasha gave us coffee on arrival, took things, a very positive girl, she also saw us off, respect-)))
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November 4, 2024
If you have not ordered breakfast, you will be put where it turns out. You will not be warned that the numbers have been given away, you will be told in fact, well, the pipes have flowed there. One star for the hare who met us in the evening.
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September 2, 2023
we lived in this place for three days, sometimes the neighbors have fun outside the window)), but in general everything is very comfortable and quiet, well, if you don't take the children in the morning, but these are children)))the breakfasts are very tasty and large and in general the attitude of the staff is calm, sometimes you might think that there is no one at all, in the sense of staff))))No, it's okay 5...
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3
3
September 13, 2023
A great hotel. We rented a 4-bed suite with a kitchen, a cool room, excellent breakfasts, a recreation park within walking distance, on-site Parking.
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September 26, 2024
I do not recommend this hotel, the boorish behavior of the hotel administrator, booked a room through an island, the hotel owner first invented a story about a broken toilet, then eventually disappeared.
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March 8, 2023
A great holiday home. We rented a Chalet house. Perfectly clean, comfortable, to accommodate 4 guests. The house is equipped with everything you need. There is a supermarket nearby, 15 minutes by car or metro to the center. I highly recommend it.
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June 6, 2023
Initially, we booked a room in DOM15, but the room was not vacated and we were accommodated in DOM18. The room turned out to be larger and with a kitchen, there was nothing to pay extra.
The room is very spacious, some apartments are smaller :)) clean, cozy. Entrance hall, small kitchen, very large bathroom and bedroom.
In the kitchen there is a cooler with water, a kettle, a microwave, dishes, a refrigerator.
The bathroom has a choice of shower and bathtub. Lots of towels, slippers, bathrobes, shampoo, gels, toothpaste.
The bedroom has a very comfortable bed, work desk, coffee table, wardrobe.
The house is located on a quiet street, so there is no noise at night.
Within walking distance of the park, supermarkets Victoria and Green Maple, Malinovka metro station.
We had breakfast included in the price, which is prepared at the required time. There are six types of breakfasts to choose from, the cook prepares and immediately on the table :)
The staff is friendly, they will help and answer. And we had a pleasant conversation with the cook during breakfast ☺️
In general, we rested comfortably and with all the amenities!
One of the most pleasant hotels during our trip to Belarus.
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September 25, 2024
In fact, the house is for two families. Towels should be new, otherwise they were completely "tired" and stiff. The hosts are friendly, and the staff is peculiar! Always a disgruntled cook!
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January 24, 2024
It's a great place. Clean, nice rooms, large comfortable kitchen. Very hospitable. We stop only here, as we learned about this place.
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May 13, 2023
We stayed in a 2-bedroom suite. Everything is clean and tidy. The house has a fully equipped shared kitchen. We didn't cook, but we drank tea/coffee)) Breakfast was paid for separately, everything is very tasty, homemade.
There is a supermarket within walking distance
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February 27, 2023
We were in the sauna, we really liked it, everything is clean, very cozy, a good steam room with a comfortable temperature of 80-100 °, a comfortable massage table and a warm barrel of Jacuzzi, a comfortable stay for a small company.
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July 29, 2024
The place is amazing. Excellent staff. The owners are wonderful people. Delicious breakfasts
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March 9, 2024
It's not the first time we've had a rest! A wonderful place, cozy, clean, very friendly hosts and staff! We will come again and more than once)
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January 23, 2023
Highly recommended, great place and nice staff. Everything works, they will tell you everywhere, the breakfast is decent. I recommend a house with a sauna, separate. The metro is nearby, shops and so on. If I go to Minsk, I will stay there.
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September 6, 2023
Great rooms, comfortable beds. Cleanliness is everywhere. We always stay there. There is a gazebo with barbecue, you can sit there in the evening to cook a grill. I recommend it!
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August 3, 2024
A cozy house, it's a pity there is no air conditioner, the only thing I didn't like, left, came in a couple of hours and the keys are in the door and the door is not closed, nothing was taken away but the sediment is not pleasant
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August 2, 2024
A modern and cozy guest house, very clean and delicious homemade breakfasts.
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August 29, 2024
I definitely recommend it!!! The service is at the highest level! The owners approach their guests with care! 1000 out of 10 👍👍👍
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November 16, 2024
we had a good place for a day, a responsive owner, solved all our questions, no problems
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October 31, 2023
A great place. Very nice staff, very pleasant atmosphere and convenient location for car travelers.
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3
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January 22, 2023
Super guest house , I came with my family, my daughter, my wife and my 5-year-old son, I liked everything, there is a game room for the child , even in the room there is an x BOX , a good kitchen , everything is clean , good staff , in general I liked everything.
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July 11, 2023
Large spacious rooms, helpful staff,clean,delicious breakfasts to order,near Malinovskaya metro station, near the supermarket Prostor, where there is a good exchanger, buy a SIM card,a super store with cooking.We stayed at this private hotel for the second time.Everything is super, you can order a sauna, there is a barbecue area and Parking.My score is 10+
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November 23, 2023
I really liked it, I recommend it.How easy it is to relax or romance is everything for this. And the bathhouse is something, it's never been steamed like this before, and the broom is also on, we had tea with lavender, cool.
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September 9, 2024
Everything is fine, the staff is great. Friendly, clean and cozy as at home.
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July 4, 2023
The rooms are clean, the receptionists are friendly. Breakfasts need to be paid separately- our family ate by ourselves, and therefore the entrance to the kitchen was almost closed in the morning, the woman cooking breakfast spoke rudely and reluctantly. Just because of this, the whole mood was ruined every morning. The service is lame, but the rest is great!
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May 16, 2023
Everything is great! A comfortable clean room, a quiet location allows you to relax from the noise of city highways, courteous staff, good service.
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July 26, 2022
A very nice guest house, especially if you are traveling with children! Beautiful rooms, a spacious kitchen, where there is everything for cooking. Cleanliness is everywhere! There is a children's room. A delicious homemade breakfast is prepared for you for an additional fee. Very friendly staff! And the price for Minsk is very adequate! I advise you!!!
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June 13, 2022
The rooms are great. The house is cozy, the children's room is perfect. I would like to note that they took a family suite with two rooms, checked in with the words "Wait, I see you, I'm busy" at that moment there was a baby and two more children tired from the road. They were quickly escorted to the room and left. If the room is a suite, then the family of course comes with certain requirements and I would like not to read the brochure in the room but to hear all the privileges from the administrator. Especially the washing machine (with small children). The next day we went for a walk in Minsk, the bathroom was not cleaned. They took out the garbage themselves, went for garbage bags themselves, went down for toilet paper themselves (it seems to be a trifle, but it says in the brochure that cleaning of bathrooms is daily). We wanted to use the barbecue, as it is indicated that it is included in the accommodation, we could not, as it is constantly booked. We came for a couple of days with three children to relax, there is no time to run from the bottom up, all the free time is occupied by children. Therefore, upon arrival from a walk, I wanted to relax, there is a barbecue under the windows, in which something is constantly fried, smoke goes into the windows, the smell of ignition and smoke in the children's room, children with asthma (immediately coughing and sneezing). Going to the kitchen in the morning is hard labor. An employee prepares breakfast for guests who have breakfast included in the bill. We have no breakfast! To take something for cooking porridge is a whole story. YES, NO, raise your head, what can't you see!!!!!without a smile, they rudely answer where everything lies. The service is UGLY! Only for the room +++. IT FEELS LIKE we came to relax for free!!!!!!!
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August 21, 2023
Very clean and cozy! Convenient location, not far from the metro. The German Embassy is one stop away. There is a great superstore nearby!
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June 27, 2023
We booked 2 rooms almost a month before the visit. The hotel has confirmed the reservation. As a result, when we arrived, it suddenly turned out that one of the two rooms was occupied by other people, and they left only the next day. To the question of how it happened that the booked room was occupied, there was no clear answer. At the same time, they offered to move into another room for 1 day, and only then drag all the things to their reserved room in the middle of the day (check-out at 12, and check-in at 14 o'clock). The offer to stay in another room for the entire time was refused. No discounts were offered for such shoals of them. The principle is this: if you don't like how the owner wants, go wherever you want. As a result, we booked 2 good apartments in the city center and cheaper than this mountain hotel. I do not recommend it. There are no guarantees of getting a good rest.
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November 6, 2023
I tried to order a sauna a month before the desired date. At first, the girl dissuaded from booking for such a period, explaining what can be ordered in a week. Adding that prepayment is absolutely not necessary. I asked to book, but a young man picked up the phone and said: "I need 100% prepayment, are you ready to make it now?". The situation seemed strange to me and alerted me. After such an incomprehensible communication, an unpleasant aftertaste remained!
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August 16, 2022
We rented a suite for a day.
The room is pleasant, clean, with good furniture and a bed. But there are also disadvantages:
1. 4 tea bags in a suite designed for 4 people?)) very generous.
2. Chicory instead of coffee
3. Furniture with cobwebs on the adjacent terrace
4. There is a washing machine, but there is no powder, or at least one or two capsules for it.
+ a strange breakfast policy, they are included in the rooms of a lower category, and in the suite you need to pay extra separately.
You can't order breakfast by phone either.
The receptionist says - go to the next house and order there.
In general, the room is excellent, but the service could be improved.
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May 10, 2024
Everything is fine, but there are nuances ...
the owner, in my opinion, needs to visit the house more often himself, because, apparently, the staff does not particularly care about cleanliness in the rooms. The old grease on the kitchen table in the suite, the hair on the bathroom floor - well, that's too much...
and the water pressure on the upper floors during rush hour is bad.
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October 8, 2024
The best place for a cozy and secluded vacation in the city
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August 4, 2022
Excellent service, friendly staff, clean and comfortable rooms, everything is there to the smallest detail. We have not tried breakfast, but I have seen how they are prepared in the kitchen, like at home, all from natural products, not semi-finished products! The location is good, the car in the yard is free to enter the place a lot. We felt like we were in Europe!!!
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August 4, 2023
We lived in a separate house, Everything is super! New renovation, clean, comfortable beds, sauna. Helpful staff! I recommend it to everyone
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May 10, 2022
A gorgeous place!!!we stayed in chalet 15/9. we really liked the place,delicious breakfasts ,on-site Parking, shops and cafes within walking distance,everything is clean and cozy,friendly staff, it's a pity that there is no rating of 5+, I highly recommend visiting this place with families!
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September 1, 2023
We called the administrator a second time to clarify the cost of accommodation and some questions . The girl reacted inadequately, reproaching that we were calling for the third time ... although the call was secondary in order to finally book a room. They haven 't talked to me like this on the phone for a long time , after that , the desire to stop by disappeared . I advise you to take a customer orientation course.
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October 5, 2023
I really liked it, we stopped by for one night, rested at the highest level. We took a room with a shower and toilet. I advise you! There is Parking, the entrance is convenient.
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