Quite delicious coffee, very comfortable atmosphere, the staff are responsive and pleasant!
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Елизавета
Level 3 Local Expert
September 3, 2024
I came in two days in a row. As a result, juices and schweppes are not in the refrigerator (well, there is a large flow of people and it is inconvenient to run), but it is hot outside, and little ice is put. As a result, the drink comes out not cold but warm. And espresso tonic is not carbonated, due to the fact that Schweppes is open for a long time.
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анфиса соловьёва
Level 3 Local Expert
March 28, 2024
Elizabeth is a wonderful coffee shop administrator! good service and insanely delicious drinks that only she gets. come and enjoy)
Good responsive staff, pleasant atmosphere. Coffee is prepared very quickly, I recommend trying very tasty tubes in a dark waffle. There are simple drinks, which is very important)
I was at your place on 11.10.22 in the evening. I went to nemiga 12 first, the girl made coffee, but it turned out that the foam was all in bubbles and settled very quickly, to which the girl said that we had bad milk and gave me the money. I went to nemiga 3, but the exact same situation happened there, I had to drink not cappuccino, but just coffee with milk, and even not hot, but slightly warm, terribly.. Question: why should customers suffer because of bad milk that does not churn, and wait until this milk runs out in 2 of these coffee shops.
I am writing specifically about a coffee shop near the Stolitsa shopping center, Lenin Square metro station. I've been there more than once and every time I stand in line, not because of the number of customers, but because of the slowest possible work of the staff. Well, they always have time to talk among themselves, joke and laugh. I repeat, this is not the first time I've been there and the situation is the same.Due to constant conversations among themselves, as well as with their friends, orders are very often confused. Without slander, the order has already been confused 3 times and completely redone 1 time, and it's all in one month. I've never left reviews, but now I can't stand it anymore. Please pay attention to this
The coffee is delicious, although not hot, but the cheesecake spoiled the whole impression. I bought a pistachio cake for 5 rubles (they wanted a pistachio cake, but the employee said that it was frozen in the window), but it is absolutely wooden, even the fork does not stick, the dessert tastes expired. They asked to change it, changed it to the same one, and eventually returned the money. The girl said that she does not produce these cakes, they come from the manufacturer like this, she can do nothing with it. But maybe someone doesn't keep track of the shelf life and the cake is in the window for a week? It was my birthday, I wanted to eat a piece of cake in the evening, but it didn't work out, they also proved that the cheesecake was normal, although it was frankly old.
They didn't issue a fiscal receipt!
Employees behave extremely disrespectfully, boorishly.
I ordered a drink of 0.6, as a result, we made 0.5 ... but we took the money for 0.6. We didn't know our joint until the last! I do not recommend it!
For your own money, you will be deceived and found! Nina, hi!
I bought a pair on Kirov. I'm not going to anymore. If the employees listened to the customers, then there would be no problems. Always cold-summer coffee + more water always, because they do not know how to properly pace and regulate steam. How many times have I asked for more coffee in the holder to support and give me hot coffee, but they don't know how to do it, that is, regulate it. They don't teach the simplest things in training. The point of coffee is that it should be hot and the taste of coffee beans was felt, not water.
Teach your employees how to use the coffee machine.
We came with a young man to get coffee. Although the staff is polite, but the coffee was terrible, the milk was overheated, not properly whipped (a lot of foam, a lot of foam). Flat white was very bitter. I understand that the price is exactly the quality, but it shouldn't be so bad. P.S. We are baristas ourselves and have never tasted such a terrible cappuccino and flat. Thank you for understanding😊
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лиза хутапак
Level 3 Local Expert
June 15, 2024
I really liked the coffee here) nice staff and a very beautiful coffee shop!)
I've been to different coffee shops, but this one made me leave a review here)
The work is slow, although the staff consists of 4-5 people. I waited for my order for about 10 minutes, after which it was just taken and canceled, of course they didn't give me anything. In principle, workers are in a mess at their workplaces. It is unclear what is lying on the counter where coffee is served. Very poor quality of work
Today (04/25/22) at 14:20, I was "lucky" to enter your establishment, when ordering, the barista said that she could not make whipped cream because "she could not find that thing for the balloon", after which, instead of ordering without cream, she begins to count the pancakes in three boxes and fill out some papers. There was a girl behind me in the queue who also wanted to order something, but did not wait for the barista to solve her business and left.
In conclusion, I can say that in the end I got an almost cold coffee and the time spent waiting.
It's a great chain of coffee shops that I visit a lot. But everyone has the same problem — the young staff is often very slow and inexperienced, which is why they often have to wait a little longer than usual for an order.
You have an employee who is not neat in herself, her hair is not tied. Anyway, you work with products. Instead of making 2 orders at once, 2 cappuccinos. They do it one at a time, although the coffee machine allows you to make 2 orders at once. The girl seems friendly, but there is something to work on.
We visited this place for the first time and after tasting coffee we finally came to understand why we hadn't done it before. Latte with coconut and lavender is good in advertising, but bad in execution. It is bitter, and syrups are not felt at all. Matcha latte is just superheated milk. The staff is not friendly.
Very slow service. I went to the cash register, and the employees continued to go about their business, although all the previous orders were ready and given.
There are no complaints about coffee, as usual as everywhere, but there is food. They sold pancakes with mold. I decided to try the donut, even though it was warmed up, it was still stale and tasteless
I went to the vitalur coffix on Mayakovsky, ordered a large glass of cappuccino, it turned out that half a glass of foam was half a glass of coffee, I specified how much a large glass of ml, they said 600ml, I attach a photo for yourself
Lisa Smirnova, the cashier, did not "punch" me either
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Татьяна Б
Level 6 Local Expert
August 9, 2022
In general, it's fine for a coffee shop, but sandwiches could be tastier, especially the one with cucumbers. The coffee is not bad, but it's not great either. The prices are average
I do not know who comes here, it's trash
Starting from carbonated water with syrup for 3 rubles and ending with the delivery of two rubles for 5 kopecks. Dirty tables, untidy staff, slow service
Trash 100/10
It's a disgusting place. Slow maintenance. There is never any change!
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Антон
Level 7 Local Expert
August 22, 2023
Lunch, the cafe is open, but there is a technical break at the checkout, is this the norm? This is not the first time, they arrange it for themselves absolutely arbitrarily, how much and how much they want
I ordered tea and dessert, after a few minutes the manager or someone comes up and says that they have a technical break for 20 minutes in 5 minutes. Why, in that case, was I not warned before ordering? The manager was nearby and could easily have detected the inattention of the girl who took my order - in any case, at the sight of a client, you can immediately warn him, and not wait until he leaves the money.