I stayed this hostel for several days. To be honest, it's the best solo hotel ever! The all facilities such as kitchen, toilet and bathroom are highly hygienic, nothing complain. At the entrance, you should take off your shoes so that rooms keep clean, only slippers are allowed. Besides, workers were considerable, always payed attention for all guests. I'm a foreigner but there're no difficulties😊greatly recommended hostel for women as well!
I stayed at the hotel on 14.10.2024. Very convenient location, in the very center of Astana. I am pleasantly surprised by such an unusual environment and perfect cleanliness. A large kitchen - living room, there is everything you need, a lounge for relaxation. Everything is clean and beautiful! Special thanks to the receptionists at the reception, charming Sania is always in a great mood, explained and told everything, showed the rooms, advised where to go for dinner, always helps with everything. An equally pleasant young man, Daniel, friendly, responsive, will advise and help, called us a taxi, well done! Only pleasant memories of the hotel and the staff, I recommend it to everyone!
A great capsule hotel right in the city center. I booked a Deluxe with my own shower in the room, the hotel is clean, a cozy kitchen and a place to relax.
There are nuances, but if you read the reviews, you will be prepared for the fact that the rooms are not large, they are capsule-type and very compact.
Good service and very helpful staff. I would especially like to mention the administrator MEIIRZHAN SOVETOV, who helped at any time, told me which places are better to visit.
Well, judging by the reviews, this hotel is a lottery and you never know what you're getting. After living for 4 days in a Deluxe room, I realized that renting the cheapest apartment in Astana for the same money would be much more profitable and that's why :
-The TV is not working
-The safe is not working
- It was cold in the room, the maximum that could be offered was another blanket, it felt like 18 degrees
- The shower head was splashing water in different directions
-Shower with an area of 1 sq.m with an uncovered toilet, when bathing, you have to take out everything that can get wet from the shower, including towels and toilet paper
-Cleaning every three days (in our case it was on the 4th day of stay)
- Garbage collection should be carried out every day, but until we asked for it ourselves, no one came to us
- Half of the lighting just didn't work
-There is a constant smell of noodles from the ventilation (as we were told - it's just noodles under us, there's nothing to do)
It can be seen that the idea was cool, but it looks like this hotel was scored financially, and this also affected the staff. As a result, I do not recommend it
I want to start by saying that 1 star is a stretch for this "hotel".
The young man and I came to Astana for the first time for a few days, decided to stay at this hotel.
Immediately after checking into the room (we had our own shower and toilet), I was only confused by the size of the room. The room is literally microscopic! If you live together, then you just won't be able to stand in this room together. All 3 days we had a strong feeling that we were living in a compartment on the train.
Also, for me, a huge disadvantage was that there is also no window in this pantry, respectively, you are not allowed any fresh air. I'm not claustrophobic, but even I was as uncomfortable as possible in this room.
I can't help but mention a separate toilet with a shower. The toilet takes up almost the entire space of the "bathroom", and every time I took a shower, I banged my elbow on the sink or my knee on the toilet (despite the fact that I am 160 cm tall and of small build).
The next day, another joke appeared - very strongly from the hood began to stink of instant noodles. At first we thought maybe someone was eating, it's okay, but the smell didn't go away for a second for 3 days. A couple of hours later, I went to the reception and told about the wonderful aromas in our room, which gave me a very bad headache and made me feel sick. To which they replied, "Yes, we always smell like that, because it's noodle downstairs! Well, you're not sitting in the room, go for a walk, and everything will be fine with you!". Thanks for the unsolicited advice.
Oh, I completely forgot to describe the fact that half of the functions in the room do not work. Of the 5 light sources, only 3 were working; the TV and the safe were not working. A lot of things were held together by snot.
I'm very picky about cleanliness and I may not be objective, but when I saw someone else's tuft of hair on clean bed linen, which was supposedly just made, I felt sick.
Well, the final touch was that we were literally evicted a day earlier (I was incredibly happy about it, to be honest). In the morning, on the third day, our bathroom drain just stopped working. We went to the reception, the girl called the man who was supposed to solve this issue, he turned out to be an electrician for some reason. Strangely, he couldn't help.. The receptionist started calling the plumber, it seemed like he was supposed to arrive during the day, so we were going for a walk. Right before leaving the hotel, the administrator announces to us that they have called a plumber (they do not have full-time craftsmen - except an electrician for all hands) and we now owe them 10,000 tenge, and in general we are the first to have this happen in 4 years of operation of this hotel. It took us a very long time to figure out who was right and who was to blame, and in the end we were given the choice "either pay the money or we evict you." We didn't think long, packed up quickly and left this hotel. To be honest, it even became easier for me to breathe.
My score is 0.5/5. I would never go back there, I didn't like the cleanliness, the atmosphere, or the room, and I'm not talking about the attitude of the staff at all.
The very idea of the hotel is very interesting, and the execution was probably cool only 4 years ago when it opened. Now there is a persistent feeling that money is being siphoned out of the hotel, but they do not want to invest.
Well, the only advantage is probably the location.
I won't make such mistakes anymore, it's better to overpay, but sleep in comfort and without the strong smell of noodles, which I won't eat for a long time now..
1.Price
2.Location
3.Cleanliness
Well done indeed, everything is unusual and most importantly convenient. They provide dental and bath accessories, slippers. Large kitchen, constant cleaning.
I came to the 30STM concert in October of the 24th year, booked this place, and messed up something there, abandoned the place in the men's room. But the charismatic and smiling guy at the reception fixed everything, solved it and helped!
I also met a lovely Kazakh girl and went to a concert together))))
Also, the same guy at the reception broke up where to go, where to eat!
The capsules are comfortable, the rooms are clean, there is Wi-Fi, it smells nice!
I recommend
It's cozy and clean, the staff is attentive and polite. They can help you with any question. I recommend the hotel, it is located in the city center. You can walk without using a transport
Not bad, although these capsules still need to be finalized, I mean the basic 6000 tenge, which, at first, were settled in a sector where it was very hot, later they were moved to normal conditions where it was cool, and then the temperature was automatic and rose then 28 then 29, I thought I would cook. And the hotel itself is super, I recommend the kitchen hall with a cinema, a magazine books can be read, different guys are constantly changing at the reception, but all the cool ones will help and do the notification, well done Kazakhs, you are a hospitable and kind people
I liked everything. Polite staff. Clean rooms, bathroom and toilet. In the city center, near Bayterek. It is ideal for trips with a transfer in Astana for a day, for example. There are good cafes nearby for breakfast/lunch/dinner.
A good location in the city center. Clean, pretty. There are separate capsule rooms with bathrooms and showers. The cost is an adequate calculation per day. The kitchen is fully equipped, there are comfortable sofas for relaxing. There are a lot of washbasins and toilets, enough for all the guests. The only disadvantage is the steep stairs, it is difficult to climb to the second floor with luggage.
A clean and modern hostel. Clean, there is a large, tidy kitchen. Special thanks to the girl managers Janelle, Katya and Dinara. They are very friendly and try to help with every question. It is clear that the owner understands good service
Among the advantages: interesting interior, good location, reasonable price.
On the downside: it was stuffy in my room, and I didn't get much sleep because of it. It was possible to make the outdoor air conditioner more powerful, but then I wouldn't get enough sleep because of the noise.
I've been here like in a museum. There are a lot of impressions.
The hotel is great! I liked everything! It's clear! Cozy! Thanks to the administrator, Ryskul showed and explained everything! In general, we advise everyone!
We took a double room “Delux” with my husband on July 26-27. As soon as we entered the room, there was a noise from the communal ventilation, the girl from the reception said she would call the technician to fix it. Later it will be found out that he will come only the next day at 10.00. I couldn't sleep all night because of this noise, I couldn't stand it, I went back to the reception, they couldn't change the room to another one, they offered an ordinary double room (where there is no shower or toilet). I refused (why should we sleep in a cheaper room and deny ourselves a private toilet and shower because of their lack of organization?)As a result, I was able to fall asleep only at 6 o'clock in the morning, having slept for a total of 3 hours in total (because I need to go on business), Having written to the administrator of this hotel about this noise, I received only "sorry for the inconvenience" in response. The technician did not come at 10.00, only at 13.00 (of course, we cannot wait for him personally for that long, so we had to pray that our things would not be stolen).Later I wrote to the administrator again, but also about the fact that the room is terribly hot, there is no air conditioning, there is also no remote control from the TV. Do you think I got any response from her? No. The second day of silence has begun. Moreover, reading reviews in 2gis, many write about the lack of air conditioning, not working TVs. And as I see it, this hotel does not do any work on mistakes at all, and the administrator does not appreciate his customers. I will not stop here anymore and I DO NOT ADVISE you. I ask you to sort out our situation somehow!
+ even when the technician did not come at 10.00 . And the girl at the reception said if he doesn't come at all or can't fix it, they can give us earplugs. EARPLUGS??? Oh, thanks, they're so cool at drowning out LOUD NOISES.👍🏻👍🏻
Excellent service, polite and helpful staff. A really stylish place with its own atmosphere) A young and beautiful girl Katerina - a separate respect for the perfect service!
A very unusual hotel...sleeping capsules....there are single rooms...There is a large kitchen, a seating area with a large sofa and a conoprojector....the girls at the reception are very polite and friendly...
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Екатерина К.
Level 4 Local Expert
February 21
Great place! Very polite staff. Clean rooms, good sound insulation. The kitchen is also clean and there are enough dishes and cutlery. We are very glad that we stayed here.
A wonderful hotel. There is an excellent staff and an interestingly thought-out unique atmosphere. The hotel is cozy and comfortable for temporary accommodation at a reasonable price.
It's a wonderful place. Very convenient location. Perfectly clean linen. The shower room for 4 people easily turns into an individual one by closing the door with a key. The wonderful girl at the Dilbar reception gives this place a special coziness. The disadvantages are very good audibility and pillows, they are, of course, orthopedic, but they did not suit me. The hotel is suitable, in my opinion, for a short stay.
I was passing through Astana. I was interested in the unusual concept of the hostel.
Of the advantages:
1) Convenient location, consider it in the center of Astana. Baiterek, Khan Shatyr, Keruen are nearby, and a lot of things are nearby.
2) Friendly and friendly staff. Many thanks to Adeline and the other guys.
3) Fresh bed linen and towels. They also give each guest disposable slippers, a toothbrush and toothpaste.
4) There is a kitchen, electric kettles, refrigerators. Self-service: eat-clean up after yourself
5) Capsules are comfortable in principle, maybe I was lucky. He slept on the lower tier, the neighbor on the second tier did not interfere, he could not be heard at all.
6) There is WiFi. But it seemed weak to me 😁
7) There is a vending machine with all sorts of harmful sweets and drinks. Alcohol consumption and smoking are prohibited on the territory of the hostel, but there is a smoking room inside the hostel.
8) It is convenient to wash in the shower, hot water is present. There are three booths, but there are not enough hangers in my opinion. Separate showers for Me and Jo. There is a hair dryer next to the sinks.
There was also a fly in the ointment...
Of the cons:
1) There are no mats in the shower, you can slip, especially if you did not take your slippers with you.
2) Some sinks didn't work.
3) There was a time when there was no liquid soap in the dispensers, shampoo and shower gel in the shower.
4) The capsules are a little backlash. Lockers can sometimes be opened with a little effort by pulling the handle. Maybe I closed it incorrectly.
5) As for the stuffiness, I don't know, maybe I was lucky with the capsule, I slept without a blanket.
Overall, a good hotel. I think if they take into account the disadvantages, it will be quite a good budget hotel.
PS: from the suggestions, you can put a box with disposable seats and a hygienic shower in the toilets. Improve WiFi. You can slightly increase the price and have a basic breakfast: tea, coffee, cereal with milk 🙂
Everything is fine, beautiful in cyberpunk style. Polite staff. The main thing is not expensive and in the center, next time I will be in Astana, I will stay at caps lock.
Good location, several times we used the services of a suite with a good bed, TV, shower and toilet in the room, everything is super, we liked everything.
Cool , unusual ( as for me ) The hotel has a futuristic design like you're on a spaceship. A shared kitchen where you cook for yourself what you want , a shared laundry room , let 's say , on the principle of a hostel ( well , personally I don 't really like it , I prefer the classics when there are maids and some local ( internal cafe or dining room ) . And so, in general, the hotel is good , unusual)
I wanted a normal one for the location . Left bank, five kilometers to Expo. The staff is polite . Shower, and other elements on the level. But, plastic kupeshki, it's something futuristic, but...and something for children. Too much. And so I think a great place and the staff are great !!!
Awesome I came here from another hotel for 4 days for the sake of interest. This is space. The showers and toilets are ideally clean. The bed linen is clean. Quietly. There are people. There is enough space for everyone. Since there is a huge hall and a kitchen. I didn't encounter anyone in the capsule room itself. Although girls lived in all 6. Sometimes you can hear someone climbing out and climbing in. Of the sinuses, purely for me, the capsule can be opened without a key by pressing.
An interesting idea, cheap. In general, there are all conditions, but somewhere the light did not work, somewhere it was cool, late in the evening and early in the morning the administrator decided to play the piano although he wanted to sleep, but in general nothing.
A great place, excellent service, the staff knows their business, the beauties! The most important aspect is very clean!!! It's quiet in the capsule, you can't hear anyone and it's very convenient!!!
I stayed at this hotel for a week, came on business. The hotel staff is friendly and not annoying, it was easy to make a temporary registration right away. The capsules are clean, I would like to note separately a very comfortable pillow and mattress. There is a kitchen with kitchenware, a kettle, a stove and an oven. There is a cabinet attached to each capsule, which also opens from a card to put things there. There is a shower, but take flip-flops with you. Among the disadvantages, the microwave did not work, and it took a very long time to heat food in the oven. They give out two towels, slippers, and a toothbrush. If you compare it with a hostel, then it is rather not a hostel but a hotel with mini rooms, you feel secluded and no one bothers, you can work. The Internet catches it well. I didn't take much photos...
It is located right in the center of the city! Nearby attractions. Silence, cleanliness. Polite staff! The price is really good. The rooms are very comfortable! I always stay there.
Everything is fine! Everything is fine! Everything is fine! Just space!
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Lина Sav
Level 4 Local Expert
September 26, 2024
A nice, comfortable hostel. Everything is clean. There was clean bedding in the capsule, and they also gave me the key to the locker, into which I put my backpack. There is a shared kitchen and a seating area, which is a big plus
The place and the idea are gorgeous. But it feels like they were already buying used equipment from Chinese capsule hotels (one of the items had a logo on it). There is a TV, but it squeaks terribly and is very slow-witted, it turns out that it is impossible to watch anything. The purity is two.
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UPD
Recently we were back, it became very clean. The problem with TV is true.
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Рамиль Мухтаров
Level 5 Local Expert
November 9, 2024
Excellent, double room, all amenities, shower, toilet, bed is very comfortable, I liked everything, I recommend it!
We had a rest with friends there for 3 days in January, we had good impressions
We lived in a room for girls in single capsules
However, we had to withdraw cash, because out of a dozen cards we never picked up one that works there, and the World and not the World, and Tinkoff and others did not work
> Especially thanks to the staff, unfortunately, I no longer remember the girl's name, she was always ready to help, shared her kitchen utensils and when we first checked in at night, hungry and without tenge on our hands, saved us from starvation by sharing buckwheat)
> Low prices for accommodation
> The location of the hotel is very convenient, the main attractions are nearby, Baytaryk, for example (I'm not sure what exactly is written that way)
> Inside there is a very friendly atmosphere, you can watch movies, sit on comfortable sofas, play board games - there are also several pieces
> Plus, there is a smoking room, and it is warm, so you don't have to go outside every time going down to the first floor
> The kitchen has plates, forks, pots, pans, a microwave and even a toaster, etc., in general, everything you need to cook your own food
> Life was made much easier by the fact that on the day of departure we were not thrown out into the street with all our suitcases at 12 o'clock (as it happened to me in different hotels), but were allowed to leave our bags in a separate room and even sit in the lobby and cook ourselves a meal before departure
> the capsules have incredibly soft mattresses and orthopedic (if I'm not mistaken) pillows, there are charging ports, the main light and for reading, there is also a safe, but for some reason it did not close completely, but it did not interfere with sleep, since the capsules are wide enough, the doors are blocked, so you can sleep peacefully in your underpants without fear that someone will notice, in fact your a small space. You can ask for headphones and sit there all day, just quietly
> the toilets are very comfortable, I have never stood in line, and the shower is also good, dispensers with shampoo and shower gel are always filled - convenient when traveling light and reluctant to carry heavy cans of shampoo and gels with you
Of the disadvantages, I can also name a few:
> i was very upset that the capsules are not soundproof, it is not prescribed on the website, and we thought that it would be a small fortress where you can do your own business, but alas, everything is perfectly audible - how someone coughs at night, how the door of someone else's capsule closes and opens in the room, in the capsule to listen to anything you can only wear headphones, and to talk on the phone or with another person you need to go out into the corridor, but it didn't cause much trouble, just expectations were high, but of course, for such money it is an incredibly comfortable hotel
> in the photo, it is not clear what all this beauty is made of, and it seems to be some kind of super, strong, metal, but it is plastic, the same story about expectations
> in the toilet, even the women's one, mirrors are located very high and my girlfriend 152 cm tall did not see herself there at all, even i (165) saw only the upper half of my head
> in capsules, when you sleep, you can turn off all the lights, but we ran into a problem when I turned in the capsule - the neon light turned on, assuming that I woke up and sat down, although this was not the case, plus, when I moved in my upper capsule, the girl under me turned on the reading lights, right above your head, you can add to all this that not all capsules are equipped, somewhere there is not enough table, somewhere the TV does not work, but with the main panel (where the alarm clock, time, etc.) We didn't manage to figure it out at all
> The question is mainly about the weather, but it was sometimes cold, the curtain from the small air conditioner did not prevent the entry of cold air through the wide door, go for clothes or sit in the kitchen (where it also blew terribly from the window) it was cold, but in those days there were severe cold in Kazakhstan, buildings are not adapted to this, probably
In general, I liked everything very much, especially the staff was pleased)
In general, it's not bad, the only shower is a little far away, but in general it's not bad, the friendly staff helped with the printout, and the printer was killed in the trash, it would be nice to buy a new one or change the cartridge. I'm thinking of stopping again.
Excellent service, cozy, there is a large kitchen, a cooking area. The capsules are comfortable and comfortable. Everything is great
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Aleksey Pushkov
Level 8 Local Expert
May 5, 2024
The idea is interesting, the implementation is weak. It looks beautiful, but something is not working, something is broken, something was not intended to work. The capsules have very noisy doors, light bulbs that cannot be turned off are lit inside all night, the fire alarm sometimes beeps, it is impossible to charge the phone inside.
There are beautiful girls at the reception.
Cheap plastic is everywhere. Everything is backlash and creaks, the water from the shower can pour itself at any moment. There is no air conditioning in the deluxe room. There is a hellish mix of smells coming from the restaurant on the floor below.
I do not recommend it.
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Anonymous review
August 29, 2022
A great place in terms of price / quality ratio. Excellent location in the center. A good room (lived in a single room with a bathroom). Friendly staff. Payment by Tinkoff Mir card is accepted.