On our second trip to Abkhazia in NG, we stayed at this hotel. We chose the price / quality! We were very satisfied! The staff is very attentive and pleasant, they will always prompt and help (which pleasantly surprised us), the rooms are amazing: beautiful and stylish, and most importantly, you can see that they are being watched! Special thanks to the chef for the food - everything is delicious and varied!
Special thanks to the owners of the hotel for their attention to the guests: we were given a very pleasant surprise and a visit to the hammam in the spa area, and every evening the hotel hosted interesting events that took place in a warm and homely atmosphere!
The hotel is in a good location, everything is clean inside, excellent breakfasts and dinners-as the restaurant has everything, including quail, boiled tongue and live music.
The margin on alcohol is simply scanty-you can not look for it in the city but safely take it in a restaurant. The waiters and maids are friendly.
The discrepancy between the positioning of the SPA hotel and reality was a little frustrating. In 5 days we were able to get 1 massage and knock out an hour of hammam. A very inert administrator at the spa, a cosmetologist was ill, a massage therapist was released on vacation. Apparently, it was necessary to book everything before arrival.
We went to the balneological sanatorium.
Just a super hotel. Everything is at a super high level and thought out to the smallest detail. Very tasty food, different every day. Excellent specialists in the spa area. Cleaning every day. The rooms are very stylish, the staff has a stylish uniform. The mattress is comfortable, the pillows are super, although this is usually my pain in all hotels. We had a rest in November. The room has climate control. There is a generator in case of a power outage. The whole area may be without light, there will be light in this hotel.