Avtodom
334 reviews
January 4, 2024
I would like better customer service. They came to look at the car, they promised that a specialist would come, but he never came
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August 18, 2024
Not competent employees. The service is at a very low level.
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May 25, 2022
The car house is not bad, but the overbought approach spoils all impressions. The manager will tell you the minimum commission. Instead of a commission of 250-300 USD, we earned 500. They work as realtors, rip off the seller and the buyer.
Advice to everyone, if there is an urgent sale and they insist on a discount, do not be fooled.
They won't tell you anything about the car, because they don't know, which is a minus for buyers.
Customers like my car and it pleases them that they were not upset when they found out my price.
When transferring a car to an auto house, get everything out, because then they will get it themselves and not the fact that they will give it to the future owner. I had to look for a fire extinguisher and an emergency stop sign in their warehouse. The new engine oil with a filter was completely gone, but the cost was compensated, although not immediately.
I don't know how other auto houses work, but it seems that the same way. Therefore, I will never buy a car for myself in an auto house or, even more so, from a reseller.
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August 3, 2024
I do not recommend contacting this car dealership, I had a sad experience twice
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November 6, 2021
Thanks a lot to the staff of the motorhome on Timeryazev, they are very responsible for their duties. We did everything quickly, paid maximum attention to Special thanks to Ekaterina, pleasant in communication, helped in obtaining a loan🥰🎉
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July 12, 2022
We visited this car dealership for the Winners. on Saturday. There was one manager in the office who talked on the phone for a long time, at the end of the conversation he pretended that we were not there, although we were standing right under his nose and patiently waiting. I had to ask if this employee works or not. He reluctantly, with an imposing air, took us to the parking lot, did not really answer questions about the cars we were interested in. The desire to watch something immediately disappeared. Fortunately, there is another car dealership on another level, where a polite, friendly manager told us everything about the car and even offered us a test drive on the spot.
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May 11, 2022
Disgusting. Personally, my experience and my opinion.
The contract was not drawn up correctly
There was a mess with the ad, the price , description , photos were all mixed up , it's not known how many were hanging if I hadn't called and pointed out the mistakes
The call center called and assured that the car would be sold at "your price" in fact, a fixed commission was immediately glued to the car, I still saw the same commission price reducing the cost of the car
There are also problems with the calculation, no one explained properly how and what happens, the car was sold on Friday, received money only on Tuesday, the course is allegedly negotiated, but they give you money at the exchange rate of the currency, and not at the purchase rate, on which I lost another part of the amount from this entire event.this is not counting 3 trips per 3km in one direction
They promised to report every 5 days, in fact once a week, closer in the area from 21.00-22.00, which in my opinion is a little late
And the illusion that you will not deal with this issue by putting a car on commission has been dispelled, a lot of time and effort has been spent on supporting this event
This is my personal opinion, I do not impose it on anyone, but this is the first and last time I contacted this kind of platform
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September 6, 2024
The guys are trying. The prices would be lower and there would be more
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September 1, 2022
I gave the car for sale. For almost three months, the car stood in the showroom to no avail. Every week, the manager called and told the same story. When I decided to take the car back, it turned out that the car did not open for unknown reasons. Moreover, astosalon absolutely does not care about the breakdown and this is the "problems of the owner"!!! It is the owner who must figure out at his own expense what happened to the car, which has been in the wrong hands for so long, to which it was transferred in good technical condition.
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January 13, 2022
A good place, they helped sell the car (they didn't sell it for about 8 months) in 1.5 weeks, it seems. And at the same time more expensive than I was ready to give🤣
I liked that the manager attached to my car called me once a week and we discussed the interest in my car.+ the manager himself estimated the amount for which it is possible to sell.
The only drawback: people on phones who dial and offer you help in selling cars.sometimes they get bored. And you agree with their offer, but it's their job.
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October 2, 2021
The best car house in Belarus! Competent and attentive managers will always provide correct and honest advice. The largest selection of cars in Minsk! They are issued instantly, a loan, a lease - everything is there!!
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February 18, 2021
It's nice to buy a car in this motorhome. We had tea, coffee, drinks, sweets, made a BIG discount, and treated them at home. Special, huge thanks to Manager Artyom. His motto is "the main thing is that the client feels good."
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January 28, 2023
I left the car for a commission. The guys are well done and responsive. It's nice to work with them. Good sales.
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June 5, 2024
You walk around by yourself, not which cars are open, the managers are friendly
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April 25, 2022
The availability of cars is average, if you are looking for a specific car, then the chances fall at least two, I drove up somehow to clarify about the car, a consultation about nothing, even they did not offer to go to the car. They also know the technical part so-so, while you listen to them, they tell you, as soon as you say that this engine is not the most successful, they immediately agree. In general, they adjust to you without thinking about how it really is. In general, a two-person consultation. If you don't understand cars yourself, they can sniff some game and not blink an eye
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May 10, 2022
Don't believe them, check the car yourself!!! ❌🆘🆘
We bought a car in April 2022. The manager at the sale assured that the option was good, it did not require investments, the bottom was whole, the oil was replaced 5 thousand km ago, everything was in order according to the diagnosis, the receipt was lit for LACK of a CATALYST.
‼️‼️‼️‼️In fact: thresholds with holes, the receipt says for an oil change, there are a lot of problems with the suspension!
With a good desire, you can sue them, because there is a video confirmation of everything that he said. What I advise you to do when buying from them
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August 12, 2023
I came to see 2 cars. The description of the cars indicated that they were in good technical and visual condition. It turned out that one of them was all crumpled, rusty, and the gasoline engine was already living out its days (in general, scrap). The second one has a broken windshield, which is not indicated in the announcement and the engine subsidence. Although they have only sweets in the ad. Wasted time
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February 17, 2024
Normal guys don't do homies, they are happy to show cars
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April 20, 2023
It is written in Russian letters - do not disturb car houses! No, they can't read there.. and they keep calling. Stop spamming!
The worst company that exists on the Belarusian market!
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January 5, 2022
For buyers, this salon may not be bad.But for sellers)))I highly recommend it. The managers called very insistently with a description of all the advantages of putting up a car with them, they answered the commission's question:up to 400ue. In fact, we decided to try it, we wasted 2 hours of our time, because they answered our question at the very end about the commission they set for cars. In fact, with a car of 5000 units, their commission will be 700 units. But at the same time, the tank needs to be refilled to a certain mark, etc.))))). Naturally, no one will buy a car for such a price + market commission, hence the sales statistics, where cars are sold at an urgent purchase price. After the disappointment and refusal to work with them, the registration in the ad "do not disturb AUTO HOUSES", managers call brazenly every week, you answer them every week in a rude way. And they still persistently call! The ONLY auto house that doesn't understand any words to such an extent. Apparently, I really want to breed someone else, because a sane person who does not have an emergency sale does not apply to them! LEARN TO HEAR AND READ, dear managers!
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October 13, 2024
It is dark and it is difficult to get there by transport.
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September 22, 2021
We contacted the Motorhome company on Kalvariyskaya, choosing a car on the website in advance! Manager Dmitry told us in an accessible way, ordered, and issued the documents very quickly! Thank you very much!!! I recommend it!
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January 16, 2022
I bought a car on 12/28/2021
It was said that the car had passed 50 inspection points.
I drove 200 km by car
The suspension is knocking, the abs is not working.
But these are small things, the automatic transmission control unit just rotted,
How it could not be seen, I do not know
I drove the repair of this car 1500u to the service station.e
Chrysler town country 3.8 2003 took for 7000u.e is above the market.
I knew it was expensive, but three children don't have time to do repairs. It's the same for leasing.
Already on 08.01.2022, I was left without a car. We walk.
If you are thinking of buying, check all the cars, so that it does not work out like mine.
Thank you so much for understanding.
Maybe someone has an automatic transmission control unit for this car. Otherwise, it's just a sub-order.
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4
September 11, 2024
The service is lame, I do not recommend it
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November 21, 2021
Hello! My name is Ivan J. In October 2021, I purchased an Opel Vectra C, 2007 car from an AVOTODOME on Timiryazev Street (Pazzo shopping center). I was not provided with documents for the inspection of the car when accepting it for sale. I believed that this is a serious car dealership and it is fashionable to trust it. Yes, they are allowed to sign documents that they are not responsible for anything. The car cannot be returned to them if there are nuances. I paid 2500 rubles for the first hundred. This is the chassis and replacement of the timing belt, filter and oil. Antifreeze was driven into the cabin. The car was not going, I was offered to look for a new engine. There were problems with the cooling system, the repair cost 750 rubles. That is already 3250 rubles. I was warned that I needed to do engine repairs. The cost is 1,250 rubles. I postponed this repair. The most interesting thing is, further, when passing the technical inspection, I was told that I have English headlights and fog lamps, if I do not change them, I will not pass those.inspection. the cost of one headlight is 290 rubles. I put two - 580 rubles, plus work - 100 rubles. I realized that fog lamps do not affect anything, alas for those.They were asked to replace them during the inspection. I'm looking for. During all this time, I tried to communicate with representatives of the MOTORHOME, I was offered to put the car back on sale at their site. Only, who will return to me what I have invested? Now I want the auto house to cover the engine repairs. Let's see what happens from this. If there is no dialogue, I will do something else. Here's what a MOTORHOME is for you!
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December 12, 2021
Many thanks to the service staff. A competent professional approach .In this salon, I examined several cars, the manager easily clearly showed everything.There were no problems when concluding contracts. I recommend a car dealership.
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October 9, 2021
We bought a car.Dmitry, the manager, immediately came up to us and told us everything about the car of interest.After visiting other car houses, I really liked everything.In general, we are happy with everything.I really liked the purchase.I recommend it to everyone
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5
December 12, 2021
I liked the high-quality service of the staff, I got answers to all my questions.A good selection of cars, quick transaction processing.
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September 2, 2021
Everything is done carefully and politely. Parking gives confidence in the greater safety of the car than an open area. But I haven't used their services yet, I just assessed the situation and talked to the staff.
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December 21, 2021
The choice of car is not bad. There are all sorts of conditions for good leasing and credit. We came there 2 times: the first time we watched the family car and the second time - to my wife. Both times, the managers somehow do not work well, there is no desire to buy. What you like is dissuaded, but something is offered that you don't like at all.
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September 3, 2021
I left my motorcycle for a commission, for almost six months of standing at their sites, it was dropped, they hid it from me, tinted it, for some reason, after I discovered it and presented it, they paid me money for the parts, did not apologize, then just standing at their site, the plug flowed, although the oil and oil seals were fresh, but in the end I changed them again anyway
Then they did not give at least one buyer, but he was a first-year student who had a crossover before, and the fork of the motorcycle was leaking, for safety reasons, the manager did not give it a test drive, after replacing the seals in the fork, I already gave it for a test drive myself.
Thanks
Why they behaved like that, the question is whether they have a personal attitude towards me or in general.
Thank you guys for letting me ride a motorcycle, thank you for letting me serve and stand in my parking lot, thank you for hosting my Motorcycle, washing it and almost carefully storing it
Thank you for putting it down and hiding this fact from me, thank you for not bringing the case to court and peacefully settling the issue, excellent tea and coffee and the girl at the reception.
Thanks to the new managers of Motorhome Moto, for their real professionalism, for their loyal attitude to the client and adequacy.
Thanks to the motorhome that after the incident with my motorcycle, they separated the car and motorcycle sites, because motorcycles should be sold by people who at least know how to ride them), not to mention to understand them... But why talk about non-existent malfunctions and not give it a test drive???
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October 23, 2021
Excellent service, friendly staff. We helped with the selection of the car and its inspection. Quick and convenient registration. I advise everyone
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June 11, 2024
3 numbers of the milking connection, they do not pick up the phone from 3)
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December 11, 2021
They made fun of my car. They broke the battery terminal, replaced it with a used one and also with mechanical damage. When I came to pick it up, "suddenly" there were problems with gear shifting, then the question is how do you drive a car through the parking lot every five days (in your rules and colorful video exactly like that), apparently pushed manually. In general, I took my pretty battered clunker by would-be specialists and put it in the garage. The next day I didn't start it, I thought it was the battery, I charged it, but alas... The manager did not inform me about any of the above, only called me with youthful enthusiasm and reported on the shows. For me personally, everything is clear with this office, and you, dear readers, draw your own conclusions
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November 5, 2022
A good car dealership. Competent managers (albeit young ones). It makes sense to buy a car there, but only in installments or on credit.
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July 30, 2024
Teach employees not to be rude
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November 17, 2021
Competent managers. A moderate commission for the service. A large assortment for any wallet. Attractive loan offers.
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May 31, 2022
I want to say a huge thank you to manager Kirill for his attention, politeness, tact and clear explanation of all questions! It was a pleasure to work with him (I was selling my car).
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July 12, 2023
There are a lot of minor flaws, and professional work is still far away. I would not recommend it. 2 months in the empty…
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March 29, 2023
The worst car dealership in Minsk. They sing songs on the phone alone, in fact you arrive at a cemetery of cars at inflated prices.
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December 1, 2021
I liked it very much, good service, there was a good discount on the car. We bought a Volvo s80. Thank you very much.
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April 5, 2020
I applied to the salon on Kuibyshev. The staff is very responsible and friendly. Special thanks to Alexander and Kristina. The guys did everything efficiently and quickly. A comfortable waiting room, coffee was offered. I recommend this salon to everyone! Thank you for your work!
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February 2, 2020
Convenient location, lovely smiling staff. All cars are clean to a shine externally and internally, very nice to look at :) I chose a car for myself, everything was shown, told, and taken for a ride :) we waited for the former owner, issued a lease, went home already on my "golden Beetle")))
Many thanks to all the staff)))
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July 4, 2023
They get annoyed with phone calls, despite the fact that you politely ask them NOT to DISTURB!!!!!!!
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April 17, 2023
Managers are tactless. I say not to waste time, I will not put the car with them, they still continue to carry their managerial nonsense.
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August 7, 2021
Good service, everything is clear and understandable. They will find an approach to any client, sometimes you need to wait a little for a specialist. Thank you!
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February 16, 2024
There are cars there and you can see them :)
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April 30, 2019
I bought a car here. Good prices. It is very convenient that you can look at the options on the Internet, and come here and feel everything (if you buy a car with your hands, you will get tired of riding until you choose). And then it's also convenient that before selling a car they diagnose it (they even give a document about the serviceability of the car). You can apply for a loan (here a special THANKS to the girl Vlada! The epic with my loan lasted a month (not through the fault of the salon - the cards just turned out that way) - Vlada kept up to date with all events, was always in touch). In general, I recommend a motorhome!
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February 16, 2021
Good indoor parking. Easy to find. Kind, responsive team, pleasant atmosphere, easy and fast registration. Everything is great.
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October 26, 2021
Thank you for your help in buying a car!Good level of service, polite and professional managers.
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