Avtodom
334 reviews
March 28, 2024
Disgusting attitude. We arrived on March 28. At 19.40. We wanted to make a trade inn of our fresh car, cheaper by car. They said that the manager will come to you now. We waited for 10 minutes, no one came up. I asked the girl if we would be served at all or not, she said that the manager was waiting for you already on the top floor. We went up to the top floor, there was no one there. Thanks for the good service. The client needs to be met, and not sent to wander through the labyrinths of the parking lot. The desire to put a car to you is gone
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6
7
December 21, 2023
Nice guys are sellers. A large selection of cars. Quick registration. I add: they don't give you a document for the car, without which you can't register - a copy of the PTS (a large piece of paper, you can take it when you remove the car from the register), which contains information on scrap collection. It turns out to be a big plug. The seller of the car does not want to communicate, and does not take anything from the salon. That's how it is
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4
December 21, 2023
Good afternoon. I want to tell you about my sad experience at the car dealership. Maybe it will be useful to someone.
It all started with the fact that the manager convinced them to leave the car for sale. As soon as I left, the problems started. At first, for some inexplicable reason, the brake tube flowed, which was done for almost 10 days. Then they said there was a problem with the battery, even though it was only a year old. As a result, 2 months have passed, but there is no sense, it was decided to pick up the car. And then the most interesting thing began, they started it up a little when they left the parking lot and quickly gave the documents to sign that there were no complaints. I took the documents for the car and approaching it, it stalled and did not start again. As a result, we left in a tow truck. As a result, they burned down the generator, laid the battery. And in the cabin, various pieces of paper from sweets were lying in the glove compartment, fuel was drained, and the left wing was scratched, what they did with the car can only be guessed. Complete disappointment, resentment, etc.
P.S. To the director of the car dealership, I would like to recommend that you choose employees more efficiently, because your reputation depends on them.
I will definitely not apply to this salon anymore!
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9
1
March 21
They'll give you a rotten trough, and then they'll jump off the responsibility.
And in general, all commission fees are worse than overbooking.
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3
July 18, 2023
Wonderful staff, helpful, friendly, always in a good mood. It was nice to contact and chat. I definitely recommend you to visit and cooperate!
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3
February 15, 2024
Only good impressions remained from the cooperation. The staff are very responsible, honest, attentive and polite. I recommend
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3
3
September 12, 2023
Good afternoon. I want to warn everyone who has applied or wants to apply to this organization, do not contact the motorhome, the managers of the barker work well, but it is not realistic to sell a car there. And to buy, too, the prices are very high. They say that they have 6%, and in fact 8%, each time they offered to reduce the price, but the price was reduced only by the seller, their amount did not decrease. I am not very happy with the work of sales managers, and the Razinskaya 5 location is not very convenient. I do not advise anyone to contact this organization just on the bottom. You're wasting time and money while they're kind of selling your car.
I took the car from the parking lot, put it on sale for the amount I wanted, without their crazy cheating, and sold it in 2 days.
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11
3
April 4, 2023
We arrived on Saturday, April 2 in Minsk at the Avtodom car dealership from Mogilev, with the desire to buy a minivan station wagon. We were greeted kindly, politely, offered to sit and drink coffee, A young man, very polite, showed us all the cars that we were interested in. Professionally and with knowledge of his business, he helped us choose what was available to us in terms of finances and preferences. We completed all the documents and helped to find the nearest bank to pay for the purchase. In general, we were very satisfied with the staff! Well done guys.
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5
1
November 23, 2023
We came specially to buy a car, we chose it on the website for a long time and I liked the yellow Peugeot. As a result, the normal service did not wait. I called the number indicated on the piece of paper that lies on the panel of each car, the operator girl said that in a couple of minutes a person would come up and show the machine. As a result, the sales consultant ran, called someone and looked for the key to it, which even after 20 minutes of waiting was not found. We got ready and went to another car dealership. But the bottom line is that the attitude leaves much to be desired. I called again at the number that was originally on a piece of paper on the panel of the car, they told me that all the operators are busy and they say they will call you back and so they did not call back. And in fact, the photos of the car on their website do not correspond to what I saw in reality.
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3
3
May 27, 2024
Dear heads of Avtodom company! Teach your managers a culture of communication, to be more restrained. Call center skills at the pub level. With such an attitude and manner of communication, not only will I not put my car on the site, but I will not recommend you at any opportunity. Special greetings to Pavel, BMW G30.
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7
3
October 21, 2023
Unfortunately, managers (salespeople) do not even regret all the cars that come to them for a commission. While I was sitting in the office and thinking about buying a car from them, I heard a lot of cars that are driven to the parking lot, turn the revs to the cutoff and drive so that the sound of rubber can already be heard. I don't know who drives cars like that, but the desire to buy something from them immediately disappeared
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6
1
April 23
The company representative is overly intrusive. It does not perceive text, it does not understand speech
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1
April 9, 2023
The department that invites you to put cars on the site is working very well. And then..... There are standards like. But for example, the photos are made so that the color of the cars in the photo and live differ very much. Ads for my car on other sites were posted with incorrect information, for example, gasoline instead of diesel, etc. and in a month, despite the comments, no one corrected anything. Or corrected, but not for long. It feels like I'll just lose 2 months and take the car. Maybe I got into an inconvenient time and it's just me who's so lucky))))
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10
3
May 1
The car has been standing for 45 days,there are calls from them ,drop the price.Don't mess with them.
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1
June 18, 2024
I liked everything! They sold quickly, although I doubted it! Special thanks to David. The guys are working on quality
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4
April 4, 2024
The meaning of this car house is simple: take a car to the site at your price! You are happy and after that the manager calls you every week and offers to reset the price until you agree, they communicate with you and when you say that I will not lower the price anymore because it is lower than the market price and so they stop dealing with you))) something like this.
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4
4
August 1, 2023
We came to watch a motorcycle. They did not hide their shortcomings. They clearly told everything about everyone. In the end, we settled on a triumph. They were quickly issued. We have prepared the documents. And they also gave me a nice gift. Thank you.
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3
1
March 11, 2024
The organization of the space and the exhibition of cars are at a high level, but the quality of the cars themselves is simply terrible ... almost all cars do not match the price.
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3
1
March 14, 2024
I defended the car for 4 months, they didn't sell it, they don't do dry cleaning before the sale, only a technical sink, as a result I took the car, all dusty inside and out, they call only to lower the price, if without their commission the car becomes lower than the market, so I don't advise you to spend time with them only!!!
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5
1
June 8, 2023
The car was parked for almost 2 months!!! During this time, one message about moving the car to another parking lot!!!
The worst thing that can happen is an attempt to sell a car through a motorhome.
Only the department that invites car owners works well. They rang and persuaded for a very long time. I decided to try it. There was a bad experience in 2018. But, 5 years have passed - it could have changed. But -no. They have a consistently disgusting job.
At first, I waited 3 hours for the registration, although the employee told me to arrive at a certain time and I would go at that time. Then the car stood for almost 2 months during this time, there was one message that the car was moved to another parking lot.
There are no explanations when the contract is terminated. According to fuel consumption, the car drove at least 100 km.
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8
1
March 17, 2024
Very bad treatment of customers, if you could put 0 stars,did not like the place,waited for it to be picked up,this car dealership just wants to make money, I advise you not to contact this car dealership
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2
2
April 20, 2023
I do NOT advise contacting a motorhome if you do not want to waste a lot of time !!!
This story began with the fact that I posted an advertisement on various sites for the sale of my car. For a month, every week, various employees called me from the Call Center of the Motorhome. And they beautifully poured into my ears that they are the largest auto house in Belarus, that they sell a lot of cars, they will sell my car very quickly and for the price that I put up in the ad.
Well, these are all empty words....
After a month of calls from the Call Center of the motorhome, I decided to take it off and see how quickly the sale of my car would happen, because it was necessary to sell it urgently.
A contract was concluded for 60 days. It took them 7 days to prepare the car for sale, i.e. a week had already been lost.
The motorhome adds its own horse commission to the car, which makes the price of the car become higher and higher than the market.
The manager who will allegedly deal with the sale of your car will call you every week with a report))) I was told the following: we are in the top 10, there are few views from the site, no car calls, no parking views either)))) A month later, the price was reduced, but the situation has not changed.
Also, during the month, when the car was already standing on the site of the motorhome, the Call Center continued to call and offered to put the car on the site to them). I said that the car has been with you for a month and you can't sell it, to which they replied to me - we'll figure it out, some kind of mistake!!!!))))
They even have no relationship between the divisions))))
The car was not sold and 60 days were lost. The money was needed urgently!!!
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8
4
April 21, 2023
Information for both buyers and those who decided to leave the car for sale!
I left the car for sale when I took it back from the parking lot to the Arena, (the lighting is very bad) walked around the car, everything seems to be fine, left.
My journey took about 20 minutes to get home. At home, I walked around the car again and found a scratch in normal light! I immediately called the Motorhome, they said there were no managers, the fact was fixed, they would dial tomorrow. The next day I waited until lunch, called myself, transferred to the head, he said I had to look carefully, you never know what I could do with the car in 20 minutes. They refused to watch the cameras and said goodbye culturally!
Now information for buyers: the description of the car does not correspond to reality, they write fairy tales without even communicating with the owners. (the format is like this, IT was 2000 years ago, one owner, the condition is new, everything is documented, etc.) Do not believe what they write and say, check additionally with others.
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12
4
February 11
Don't even think about giving your car there, much less taking it.
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3
1
December 9, 2023
On what basis are cars placed in places that are privately owned?This is not the first time.The employees smile - oh, the customer put our cars like that.
This is private property, if such situations happen again, ALL measures will be taken, up to and including a statement to the police.
Razinskaya 5 parking lot.
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3
1
May 3, 2024
They left the car for a commission, promised to do dry cleaning and polishing (as a pre-sale preparation) and sell it with their commission of $ 800! The car was never sold, the managers themselves lowered the cost without approval, naturally not from their commissions! We decided to pick it up when we arrived, the car was all dirty, there was not even a hint of any dry cleaning and polishing! 2 Wheels are flat! They didn't even have anything to pump up!
There are no miracles! If the car is "running" on sale, then you can sell it yourself! If the car is rare or expensive, then you will have to concede in price or wait! But I wouldn't trust my money to this company anymore.
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3
3
March 4
Bad location, not everyone will go.
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1
2
August 20, 2022
A good enough car house. There are cars of various price segments. The prices are slightly too high. There is a bargain. You can find a live car even in the economy segment. Shoals are not particularly hidden, they show it fairly honestly. The staff is polite. I bought a 2002 car for myself, I was satisfied
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5
2
October 21, 2024
Good staff, helpful, attentive
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2
February 27, 2023
Perhaps one of the best sites where the commission is really profitable. Managers on the phone are not intrusive, correct and polite, ready to chew information for the baby. Managers at the site give comprehensive advice! Thanks for the service!
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2
3
June 13, 2022
We bought a car at a motorhome for the Winners. Many thanks to the team of this car dealership, and especially to the manager Vladislav, for competent advice and competence. It is immediately clear that the person in his place is working and is interested in selling.
The same cannot be said about the team on Timiryazev Street, where we went at the beginning. When contacting the office, we were answered in the spirit of "all the goods are in front of you, go and see." We walked around and went to another place. How in general it is possible to sell something like that in our time, I do not understand....
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8
1
December 26, 2023
The lack of customer focus is complete.. How and at the expense of what they live is not clear.. before you hand over your car for a commission, go there as a buyer and make sure that sales are not about them, but rather about car storage)
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1
1
December 15, 2023
A large selection of cars. Adequate employees. But the downside is that they don't really discuss price reductions with sellers.
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2
March 24, 2024
Not competent managers
They brought a car from another city and had to leave due to the inexperience of the employee. Bottom line: I spent time and fuel.
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3
1
August 14, 2024
Terrible service! What are the phone numbers indicated for if no phone number is answered.
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3
1
May 7, 2023
I made an appointment with the manager by phone for a specific time to evaluate the car. In a telephone conversation, the estimated cost of 8,200 was mentioned. The appraiser was late. But this is not critical. Already in the office, the appraiser reduced the cost to 6,000 during the conversation. He pointed out the factory shortcomings of the engine, typical for other volumes. (Generally incompetence). Moreover, I decided not to even leave the office and not look at the car. Wasted time
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9
2
January 30, 2023
Terrible service!!!!! They persistently persuaded them to leave the car for sale, stating that they would definitely sell the car as soon as possible. During the entire period (45 days) of the car's stay at the dealership, they were constantly convinced that there were buyers and the car was about to be sold. As a result, without fulfilling all of the above, we decided to pick up the car. Upon arrival, the pregnant wife was forced to wait for an hour for all the documents to be processed, although they were warned in advance that we were going to pick up the car. You can tell a lot of negative things about this office. We advise you not to contact this car dealership.
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10
1
July 9, 2024
I bought a car, and there was a doctor in the engine, as a result, a month later I got to the engine repair cap
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2
2
September 27, 2023
Good afternoon,
Intrusive service, they don't want to hear anything.I explain, I sell my car myself, no, they call regularly distracting from important things.The management of the Motorhome will hear me please, if your manager was answered NO, then in a week or two they will not say YES.
Thank you for the understanding and respect of others.
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6
1
March 21, 2023
Parking is not for everyone of the middle class , or slightly lower, at 12,000 I did not find a car ... for whom it was interesting that they came up with this , do people with wealth come to this auto shop ... I'm not sure
The wish to have a car for sale and cars from 8000 in the parking lot
Good luck in trading
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3
4
November 4, 2023
Inadequate importunity expressed in constant calls and offers to sell a car, although in the ad and in words it was said that I do not need their services. Tired of blocking their numbers.
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5
1
November 30, 2021
I bought a car at this car dealership. I was very pleased. The specialists advise competently, the hospitality of the salon is captivating, everything was done as quickly as possible - a big plus, because I came from another city. Thanks a lot!!!
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2
4
September 22, 2023
We came to see the cars, but there was no parking place. It seems that the car dealership staff is not very interested in new customers.
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5
1
July 25, 2023
A large number of cars, it is possible to inspect on site, test on the go, look under the bottom (a rarity in car houses)
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2
3
February 28
Ilya, the best manager!
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1
March 20, 2024
Before you impose your services, learn how to work in a way that you are trusted. You call and impose your services, I wrote in the ad - do not disturb intermediaries! And you still call and sell your services.
You are insistently selling it!
According to a friend's review, you do not sell well, you do not look after the car, you do not charge the battery. Take care of your cars, stop calling people with your services without an invitation!
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6
1
April 16, 2023
5 stars, as I liked the attitude towards the client
I bought a car , after a month everything seems to be fine )
The choice is quite large and diverse
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3
1
December 4, 2021
I bought a Kia Shuma car with my wife in good condition. Fast and courteous service. Everything was quickly, clearly, competently explained and shown. Thanks to the car dealership. I will recommend it to my friends.
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4
1
July 25, 2022
We recently purchased two cars and were very satisfied. The employees are understanding people, explain everything clearly, friendly staff and quick paperwork.
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3
December 20, 2024
Uncultured! Navyashevye!
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