Ашамта
109 reviews
December 11, 2024
The hotel is generally good!!The staff is good!The linen (snow-white) was changed once in seven days, the norm!!The usual breakfasts are scrambled eggs, porridge. cheese .oil, etc.Lunch and dinner were not taken, so as not to be tied to them.By the way, the cost of breakfast, lunch and dinner is the same price!!!Of the minuses-1.-lack of Internet in the room from the word-at all!.To make a call, you need to go down to the receptionist.2. There are no chairs in the room, there is nowhere to hang clothes, there are only flimsy hangers in the closet, which only hold one thing.Everything was hung on the dryer, (there are no balconies)which is also flimsy.when asked why there are no chairs, the answer surprised me-so that they don't eat in the rooms!!!It's funny-they moved the bedside table and ate!!!There are two hooks in the shower, which of course are not enough, on one towel, on the other things, and clean ones were put on the sink (not thought out!)There are no shelves for hygiene products.And so everything is fine, in the evening you can drink tea in the dining room or bring food and eat.But the lack of communication is of course a big minus!!
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July 28, 2024
The hotel is located in Novaya Gagra, liked it, vacationed in July 2024. Clean, comfortable. I was on vacation with my daughter and son. The room has a large bed (me and my daughter) and a separate single bed (son), TV, dryer, wardrobe, bedside tables, shower room in the bathroom, if you need a hairdryer at the reception, air conditioning. Our room was on the second floor and every morning I enjoyed the view of the mountains)). Breakfast is homemade, we liked it. If you want, you can order lunch and dinner. Towels for everyone, one for the shower, the second for the face and hands. The room was cleaned every other day. Bed linen and towels were changed somewhere on the 4th day after arrival, the norms. The staff is friendly, they will tell you and tell you about what you are interested in. The most important thing is that the hotel is very close to the sea, 3-5 minutes, the embankment and the Ferris Wheel are at hand. There are many shops and cafes nearby.
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September 1, 2024
We had a rest in August 2024. The location of the hotel is excellent, the view of the mountains is simply mesmerizing. Nearby there are shops and canteens, a Ferris wheel and an embankment. The beach is 5 minutes away.
This is where all the advantages end:
- there are no chairs, cups, spoons, kettles in the rooms.
- it seems to be delicious in the dining room, but they put food with a spoon and fingers with the question - is it enough for you? In general, they stopped going to the dining room, they did not demand money back, but they looked at us askance, sadly tilting their heads 😅
- there was only one hook in the shower, there were no shelves and other places to store hygiene products.
- if you turn off the light in the shower / toilet, cockroaches crawl out at night, the administration rolls its eyes at presentation and says this can't be, in the end we just didn't turn off the light there.
- a bad drain in the shower, you can't interrogate toilet paper, and the rest of the soap / soap accessories that should be in a 3-star hotel have not been heard.
- the lights are turned off almost daily, from 20 minutes to a couple of hours, everything had to be thrown out in the refrigerator.
- the TV constantly loses connection, channels disappear, in general, if you have a child who loves cartoons, download in advance, because Wi-Fi in the hotel catches only in the hallway and at the reception.
- there is a barbecue area on the roof, a table, chairs and even deck chairs, but in terrible and dirty condition. The view from the roof is very beautiful, mesmerizing and interrupts all the shortcomings.
If I see and remember, I will definitely put one, I will limit myself to that.
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October 4, 2024
I tell you: the hotel is cool , it is located very well, it turns out to be the center of novaya Gagra, it turns out to be on the second coastline and therefore you can not hear the noise from the embankment and at the same time you can walk slowly to the sea for three minutes, the hotel itself is also good, quite spacious, we had one double bed and a full-fledged single bed, the room was renovated , clean and cozy , cleaned every other day , breakfasts that were included in the price , no frills but very edible , the only thing missing was a tea corner , in the evening I wanted to sip tea and there was no kettle , and so everything is super , well , this hotel does not have balconies ( but we knew that).
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January 8, 2024
I liked the hotel very much, the rooms were clean, everything worked. The location is very good, within walking distance from the wheel and the park "Glory", near a decent dining room, shops, not far from the market. There is a recreation area with a barbecue on the roof of the hotel. We celebrated the new year 2024, the table was allowed to be set in the dining room, fireworks were watched from the roof, on the 1st we fried a barbecue. We were very satisfied with the hotel, I recommend it.
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May 1
Everything is super, clean, cozy, the staff is excellent, but unfortunately the Wi-Fi is just resting on the ground floor. 🥲
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September 20, 2024
Good evening! We stayed at the hotel in July. The hotel is just a cannon 🥰The location is just awesome, you look to the right - the mountains are just around the corner , you look to the left - the sea and the Ferris wheel . The windows are panoramic , the room is bright , the air conditioning has never failed .The bed linen was changed in the room three days later. The service is good , the staff is very polite . Especially I would like to mention Aunt Maya , she is our wet nurse , i.e. cook :) A very warm and good woman . He definitely won 't leave you hungry . The kitchen is homemade, only healthy food for breakfast . We often skipped dinner , so the choice is yours . The impressions were good . If possible, we will return for the beautiful views in the attic and a cozy atmosphere.
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April 6, 2024
I returned to the 90s, the roads are broken, the hotels leave much to be desired (not the best price-quality ratio)out of season is still acceptable.
A wide, beautiful beach, but all along the coast there is a construction site, a construction site (uncoordinated, poorly planned, neither to the eye nor to the heart) local as temporary workers- to build up temporary shelters, fill up more tourists and grab as much as possible for the season, and tomorrow it doesn't matter, respectively, there is no electricity four times a day for 2 hours, very poor communication and the Internet, the smell of sewage often
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September 8, 2024
Greetings to all vacationers and those in need of housing by the sea!
The hotel itself is good enough for its 5000_₽! But in my case, a rather unpleasant situation occurred: the administrator Lyudmila, who drives a Nissan exstreil, when entering the parking lot, very badly damaged our car, which was standing under the surveillance camera of this hotel. At the same time, she pretended to call the traffic police, but brazenly lied, just stalling for time to delete all the recordings from the cameras. After a long wait, we called the police department ourselves and the crew arrived, of course, which was to be expected, we did not find any records. At the same time, she constantly insisted that we were not in our own country and they had different rules.
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June 12, 2024
A three-star hotel with three stars. The staff is polite, they communicate well. The room was cleaned 1 time in 7 days, towels were changed 1 time, there is no shampoo, soap, the toilet door was poorly closed in our room. Breakfast every day: porridge, pancakes, sausage, cheese, tomatoes, cucumbers, butter, bread, sometimes rolls, scrambled eggs, tea bags, instant coffee, don't expect a lot of variety. The location is good, not far from the beach, near the embankment, many cafes, canteens, shops
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August 26, 2024
1 star for location only. Everything is within walking distance. This is where the advantages end(. The hotel is very dirty, there are cobwebs on the chandelier, ants crawl on the floor, the wallpaper is stripped, the hooks at the curtains are torn off, the water does not go out in the sink, there are only 2 hooks in the bathroom (where to hang towels is not clear). The bed linen is not washed, toilet paper and garbage removal from the room will not be questioned! The cleaning is bad! There are monotonous breakfasts in the dining room, it makes no sense to pay for meals, on the fourth day, you will already go. I don't recommend it
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July 9, 2022
We had a rest in June 2022. I liked the hotel. The location is 10 out of 10. The center, but very quiet. Everything is nearby, there are many cafes and canteens with affordable prices and delicious food. The hotel is small, the rooms are standard, medium in size, not small, it is not crowded for a family of three people. The breakfasts are quite hearty, according to the menu. Perhaps there is just not enough microwave to reheat the dishes, since they are not hot or even warm, we came to breakfast at different times and always the same thing.
The windows are panoramic, overlooking the mountain and the sea. Our room is angular, the Windows faced the sunny side and the air conditioner could not cope a little during the day, but the administrator Vyacheslav reacted to all our appeals, including with regard to this problem.
The staff is wonderful, the cleaning is top notch. Linen change 3 times in 11 days (once it was changed unscheduled, because the child spilled juice)
In general, the hotel is clearly worth the money. I recommend you to visit.
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October 28, 2024
We stayed at this hotel for the 4th time, I like that the hotel is small,there is no crowd,quiet, calm, in the center of Gagra, close to the sea. I didn't like it -the cook changed, the previous one cooked better.
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August 31, 2024
We rested in July for 10 days. The room has a double bed and a single bed, two bedside tables, a mini fridge, a wardrobe, a table. The bed linen and towel were not changed, the garbage was taken out by themselves))))so we haven't had a rest yet))))!on the ground floor there is a refrigerator with paid water, wine and tea, which is a plus) But this could not spoil our vacation, since Abkhazia is something, a beautiful country!!!!!
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November 5, 2023
We rested at the Ashamta Hotel from 9.10.2023 to 19.10.2023. We had a family vacation. Arrived late, we were met, showed the room. Clean enough, there are no insects, panoramic Windows, clean bed linen, air conditioning, TV, refrigerator, towels ... There were no slippers, but it's not scary, the floor was clean. Very convenient location of the hotel, there is a view of the sea and the mountains. We took a tour without food, but the hostess of the hotel did not mind at all if visitors used the dining room, appliances and dishes. Many thanks for the hospitality to the hostess of the hotel Nora Vissarionovna and her friend, assistant Zaituna. Huge greetings from Kazan from Anton, Irina and Arina. Prosperity to you and good visitors!
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July 29, 2022
I liked the hotel. Small, cozy, close to the beach. There are canteens nearby. The staff is polite and diligent. The rooms are cleaned regularly. The rooms are spacious, the bathrooms are decent. The only thing in the bathroom is there are no hooks for towels, you can't hang them anywhere, and clothes too, one single hook for the whole room. We only had breakfast, we were very well fed, in portions, but there was enough of everything. The disadvantage is that there are no balconies. There is a panoramic roof, where you can dry clothes, but you have to constantly carry a dryer there. If it rains, there is no option to go outside, a small canopy over the entrance and that's it. There is no territory around, a small courtyard for several houses. The overall impression is good, I would recommend it, but probably more for adults, without children. There is no playground nearby, no yard where they can be released.
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July 7, 2024
At the beginning of June 2024, the room was not cleaned, the garbage was not taken out, the towels were not changed - they explained that there were no cleaners! There are no chairs in the room. There is nowhere to put soap, machalka and others in the shower.There are no hooks or shelves.
The breakfasts were delicious, no complaints. There is no place to relax on the roof, there is a table and chairs, but in terrible condition. A big plus is that the sea is close. Canteens. cafes and the central market are all nearby.
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July 19, 2023
We had a rest in June, we liked everything very much, a very good hotel, pleasant staff, everyone is very friendly, attentive. We had breakfast, lunch and dinner, everything was very delicious at home. The sea is three minutes from the hotel, very beautiful view, on one side the sea and on the other the mountains.
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September 27, 2022
We have been vacationing since September 17, 2022. The hotel is cozy, small, clean, located in a quiet location, 5 minutes from the sea. The room has a TV, refrigerator, table, mirror, bedside tables, clothes dryer. There is not a single chair, there is no hair dryer in the room, but you can get it at the reception. The hotel administrator Vyacheslav is ready to help and answer all questions, a very attentive young man. Cleaning every 3 days, as well as linen replacement, you can take additional towels - 100 rubles. for the entire period. You can also wash things - one load of 200 rubles. We only had breakfast included, I can't say that I'm delighted, it's very monotonous, but you can survive it because there are many cafes and canteens nearby. The staff is polite and ready to help if you need anything. Smoking is not allowed in the hotel, but there is a place on the roof where you can sit, relax, barbecue (there is a barbecue). I recommend the hotel.
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August 31, 2023
We stayed at this hotel in August. The only advantage of this hotel is its location. The rooms are cleaned every 2 days, during these two days so much garbage accumulates that everything falls out of the bucket. And the cleaning is not of high quality. Linen and towels are changed every four days. Somehow the child was ill and needed to change the bed linen, so they asked to pay 250 rubles for an extraordinary change of linen. Let the amount be small, but it was bad for the child. I had to threaten that we would contact the owner of the hotel. We've rested everywhere, but this was the first time. The linen was still changed, but there was a bad residue. It was always the same for breakfast, only the porridge changed. And there was so much sugar in the porridge that the back seat stuck together. Plus, rotovirus is flourishing in Gagra. I don't know about other hotels, but no disinfection measures were carried out here. If you want to ruin your vacation, come to Ashamta.
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August 9, 2022
Vacationed with my wife from June 30 to July 11, 2022 . The room was on the 3rd floor.I liked everything, everything worked cleanly.The staff is very friendly.The breakfasts were very tasty, the quality was just super excellent.The location is very convenient, 5 minutes to the sea.There are many cafes and canteens around, plus it takes 15 = 20 minutes to walk to the market . In the evening, you could have dinner on the roof, / lounge area / Quiet and cozy. In general, everything is wonderful. Thank you very much to the hosts for their hospitality.You will not regret recommending it to everyone
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December 17, 2021
A cozy, clean, bright hotel with large panoramic windows. Responsive and courteous staff - they will always prompt, show, and help. As a nice bonus, you can watch sunsets and sunrises on the roof of the hotel, it offers a beautiful view of the sea and the mountains. Or you can sunbathe in a sun lounger during the day.
The only disadvantage in my opinion is unstable Wi-Fi...
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August 21, 2022
We had a rest in August, we liked everything, clean, comfortable, everything is in good condition. The breakfasts are hearty and delicious. The wifi is stable with good speed. There were minor power outages, mostly during the daytime. A very quiet, family-run hotel, everyone goes to bed very early :) There is a roof where you can sunbathe, sit and so on. It is very close to the sea. There are shops and retail outlets nearby. Drinks are also available at the hotel itself.
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July 6, 2023
As for the hotel itself, there are almost no questions, the only thing is that the smell from the sewer is not very pleasant. But the most surprising thing was when they woke up in the morning and found that there was no water!!! This is not to wash, not to go to the toilet. On the ground floor, you had to go get a 5L bottle and use it.
Also, upon check-in, we paid for breakfast at 400 rubles per person, as we were advertised that we have a lot of things for breakfast and even pancakes, but what a disappointment it was that for this amount you were given a limited number (fried eggs, a sausage sandwich and a casserole that was cooked for the first time) Coffee is not even grain, but ordinary instant coffee and also every cup is counted.
It's easier to go to a nearby canteen across the street and eat quite well with this money.
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June 10, 2023
He will go to spend the night, but no more. There are a lot of joints that are easy to fix, but either the management does not care, or the staff does not fulfill their duties. The watering can is overgrown with stone / mold, the hose on the watering can is loose, sagging doors that must either be lifted or closed to listen to the wooden screech. All these disadvantages prevent you from relaxing completely.
Before paying, we asked if it would be possible to return the money if we wanted to leave earlier. We were told that there would be no problems with this. When they decided to leave before the money was returned, they refused to return it, saying that the girl who was registering us and accepting money from us had misled us. I offered to find a compromise for the hotel employee's joint, 50/50, but I was blamed for what happened, so no compromises. They refused to connect with the hotel management....
Moreover, they began to calculate how much my accommodation would cost without taking into account discounts and it turned out that I still owed them, although I agreed with this employee on a lower price, but in a conflict situation in which the hotel staff was to blame, they decided to replay the agreement. Agreements with this hotel do not have weight-they can replay at any time.
The result is that I was deceived, but they did not want to solve the problem.
Be careful not to be fooled... Either record conversations, or demand an elementary contract (of course, before signing it, it's better to get acquainted)
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May 14, 2024
In general, it's fine. Clear. It still falls short of the hotel due to small things like chipped tiles on the porch and folding extra beds on the stairs, but it is compensated by the efforts of the staff. It is better to take it without food - there are a lot of places to eat nearby, including around the clock
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July 9, 2024
Just returned from a vacation, the hotel is cozy, close to the sea, the staff is wonderful, special thanks to the administrator Lyuba
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August 15, 2024
nice hotel, nice staff, delicious food. of the cons: there is not a single chair in the room, bad Internet
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May 19, 2023
Of the advantages:
▪️the view is cool, the windows are large
▪️the breakfasts are really delicious, if you ask, they can give you additives of some dishes 🙃
▪️the sea is nearby (although we were out of season)
▪️There are also a couple of food shops and canteens nearby (not bad)
Of the cons:
▪️problems with the administrator (he was absent at that time), therefore, all surveys were difficult to solve (with payment, rescheduling dates, etc., it was hard to discuss with other people, prove something, call back with their superiors - a chore)
▪️did not change the bed and towel until they asked (it's a little strange, it seems they cleaned up and put toilet paper, but there is no towel)
▪️if you need a towel on the beach or with you, a paid function for 100 rubles
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June 23, 2024
I understand that the cost of the room is not high, but since the price includes breakfasts that are not worth the money at all, then you actually pay more. We are not picky, but the food is really not very tasty, it is over-salted, overcooked, or too dry... At the same time, in neighboring cafes, you can have a normal breakfast for 350 rubles, whatever your heart desires.
On the plus side, it's close to the sea.
It's not bad that there is an observation roof, but it needs to be landscaped. The building itself is not bad and if you invest in this place, you can make something worthwhile. But for now, the owners' approach is "it will do anyway."
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September 18, 2023
My expectations for good weather, warm sea and a cozy hotel room were fulfilled. Everything worked out in our favor. And panoramic floor-to-ceiling windows and stunning views of nature are generally above all Bravo's praises.
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September 29, 2022
We had a rest with a friend on September 20-29. A clean, comfortable, comfortable hotel. The staff is polite and friendly. The small number of the hotel creates a certain intimacy and tranquility. The breakfasts at the hotel are varied and delicious. It is possible to order lunch and dinner. The sea is within walking distance. Thanks to the staff!!!
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June 6, 2023
Terrible hotel, vacationed last year. There are 5 liter bottles in the room, because the water is constantly turned off, the wifi is probably the cheapest in the corner of the room or near the window, the owners of the breeders stop by for a week, after 5 days they say that they made a mistake with the dates and you need to leave, while you do not start swearing with them, they refuse to return the money stating that the price It was announced in 5 days, not 7. This hotel is the best place to spoil your vacation. There are also a billion rules in the hotel for which I am fined, Karl is fined. What the fuck are you doing there? In general, no cleaning was done for 5 days. We regretted that we took the breakfasts because the food is of poor quality, it is immediately clear that they save on it.
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June 25, 2023
I really liked it. Clean, cozy. The breakfasts are good, hearty, and not monotonous. They were cleaned every 2 days. The bed linen was changed 1 time per week of stay.
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August 11, 2023
At my discretion, good reviews about this institution are an accident, there is simply no service!!!, the administrator is simply not as customer-oriented as possible (boorish), the management seems to be, instead of drawing conclusions from the comments of dissatisfied customers, on the contrary, they make this whole mess. They left earlier for two days (of course, no one wanted to return the money, they said this was our problem), since the lights were also constantly turned off (respectively, neither the air conditioner nor the water worked), and they did not have the mind to organize a generator.
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August 13, 2022
A nice hotel in the very center of Novaya Gagra. There are quite a few attractions nearby: Victory Monument, New colonnade, Ferris wheel, etc. A good room ...
But for this money you want more: for example, to have a view from the room not into the wall of a neighboring hotel, so that mosquitoes do not bite, because there are no tags, etc.
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September 24, 2020
We lived with my wife at the hotel in September 2020, booked standard No. 22 on the official website. A great modern hotel. All photos correspond to reality. The rooms have panoramic windows (we have mountain views with gorgeous sunrises). Excellent friendly staff. They will always help, book a tour and call a taxi. Maintaining cleanliness and taking out garbage regularly, fresh snow-white bed linen and towels with replacement every 5 days. A quiet split system, new furniture, a small refrigerator, digital channels on TV. There was hot and cold water all the time. Due to the restriction on the crown, the restaurant did not work, but it was possible to use dishes, a microwave oven, a thermopot, etc. Video surveillance of public areas, valuables were not worried about and left in the room. Panoramic roof with views of the city, sea and mountains. The city beach is a 5-minute walk away. The hotel has free parking for cars. The entire infrastructure of the city is within walking distance. Among the wishes: install another router closer to the end of the corridor (3rd floor), then there will be a confident WI-FI signal in all rooms; add at least one more chair to the room)) I definitely recommend the hotel! Thank you for a great stay.
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September 13, 2024
The hotel is not bad, considering that this is Abkhazia, the rooms are good, but the Internet is bad, good only in the corridor and at the reception.
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January 31, 2024
The location is great and the rooms are clean and cozy. Only there is no kettle in the room. The staff is wonderful👍
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May 29, 2023
The hotel is cozy, clean, well maintained. It is located not far from the sea (5-7 minutes on foot). The rooms are standard, the furniture is in satisfactory condition. There is no hairdryer or iron in the rooms. We lived on the second floor, wi-fi does not catch. Separately, I would like to mention the food at the hotel, namely the cook Svetlana. It cooks amazingly delicious, homemade.The staff is diverse, polite, friendly thank you
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October 19, 2022
We had a rest in September 2022, the hotel is worth the money, especially we booked early and the price was cheaper, we took an individual taxi from the airport (the phone can be given by the administrator during correspondence, the price for this service is about the same).the hotel is very conveniently located,the sea is 5 minutes,canteens,shops,1.2 km to the market is 15 minutes on foot,Ferris wheel,park,we only had breakfast,they are on the menu,very limited,but you are full,and porridge,cheesecakes are very useful,there is no coffee (at least a vending machine,there is soluble chicory, but this is not an option), they are very diligently cleaned, when the light is turned off, neither the sewer works, there is no water, there are bottles with those / water for this.There is a terpopot in the dining room with constant boiling water. In general, I will voice some minor disadvantages, but they are not critical:
- there is not a single chair in the room
-only 1 hook, there is nowhere to hang
-a hair dryer is only at the reception, they are given on request, there are no mosquitoes in the room
, there are no nets, if it is difficult to sleep with a condom, then do not open the windows
-for those who smoke, only the street or the roof, if it rains, there is no hiding place on the street, there is no canopy or canopy
-there are only 6 flimsy,plastic hangers, such as disposable ones, all clothes cannot be hung or will not stand.
Otherwise, everything is fine, looking at what kind of private sector there is, I was happy with our room and hotel, small, clean, cozy.
Special thanks to Vyacheslav, he helps, solves everything!!!
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September 14, 2021
A great hotel, good-natured staff who are willing to get in touch even if you just want to chat, they will always tell you what they can about help.The food is just great and very tasty.The rooms are a little padded (in our room the bed was slightly ruffled). The location is excellent, near the sea and many cafes with shops.Overall, the hotel is cool, I advise you.
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June 13, 2024
The furniture is old with chips, not very clean + the fact that breakfasts are included, but they are quite scarce. There is no cleaning in the room.
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June 1, 2021
Our rest turned out to be spontaneous , because in St. Petersburg the birches just bloomed , and my son and I are allergic to pollen and we decided to leave and relax . We stayed in Abkhazia for 7 days and it was the first vacation trip to Abkhazia in Gagra to the hotel,,ashamta,, .
To say that I liked it and my son liked it , it 's nothing to say , we were delighted 🥰🥰🥰
From the first minutes as soon as we arrived and we were greeted by a sweet and friendly very petite girl , it was the administrator Lyubushka 🤩👍👍👍here is such a worker and an insanely responsive and pleasant man 🥰🌹🌹🌹
I can also say with confidence about all the wonderful and helpful and pleasant employees of the hotel🤩👍👍👍 Irinka, Vyacheslav, Svetlana, etc. everything is simple.
It was as if we had come home or to our loved ones , it was so nice and cozy in the hotel , clean, the food was delicious and everything was homely 🤩🤩👍
The room is clean and cozy, we liked the panoramic windows with mountain views😍
The bathroom has everything, shampoo, soap, toilet paper, everything is in general.
The hotel is new, everything is working properly and the place is just heavenly, quiet, calm, there is a place to leave the car, everything is close , the sea is a 5-minute walk, it is a very calm step to walk.
Everything was fine . In general, I want to end with a phrase from the fairy tale about Tsar Saltan, - If I only live, I will visit a wonderful island,,
The rating according to the five-point system is 5 +😊
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September 8, 2021
A wonderful family hotel! The rooms are new, clean, everything is there! Views from the panoramic windows to the sea and to the garden where tangerines grow. The food is like at home, delicious. Caring staff. The convenient location of the hotel.1 min to the sea!
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February 17, 2023
There are many places to stay. But probably the best price/quality combination is here! Convenient location, everything you need is nearby!
They are very friendly and good-natured to welcome guests!
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August 20, 2021
After the tour operator was provided to everyone, we found this department at the Booking office and we immediately confirmed the reservation. It is a 5-minute walk from the sea. When we entered the room, we gasped, we came across a corner room with a view of the mountains. Floor-to-ceiling windows, you could admire the beautiful views. The curtains were thick, and it was possible to close all the windows. The room has a TV, refrigerator and wardrobe. When visiting a village, you always need to know that electricity is sometimes turned off in Abkhazia. If it is turned off, then you will not only lack electricity, but most likely also water (in the toilet and shower), so there are always 2 five-liter bottles of water in the bathroom. There is a good Wi-Fi in the rooms! The breakfasts are hearty and delicious. You can also take lunch or dinner, it will be cheaper than visiting a cafe on the embankment.
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August 25, 2021
YOU DON'T KNOW WHAT TO EXPECT
To begin with, we booked a room in this hotel three months in advance. The comfort room was approved for us and we made an advance payment. With a calm soul, we arrived in the evening and were kindly welcomed and settled into the appropriate room. The one with panoramic windows in two walls and with a beautiful view of the mountains. All the inconveniences of the room were noticed immediately: there is a single hook in the bathroom, where to hang three towels is not clear (there are three of us), there are no shelves for bathroom accessories, we had to occupy the sink, which is very inconvenient, or carry a cosmetic bag with us all the time, the curtain itself in the shower cabin did not move away, and if you pull harder then the clips came off. The shower was leaking, but it was fixed at our request. The lighting system has not been thought out in the room itself. One lamp in the middle and that's it. there is no separate light in the hallway, and there are also no bedside lamps. But you can close your eyes to all these little things. But it is impossible to close your eyes to the fact that the administration is causing global inconvenience to its guests. On the third day of our stay, returning from a walk in the evening, the receptionist stopped us and confronted us with the fact that we needed to move to another room tomorrow. It was very unexpected. Who needs it? To us? He said we should have been warned. But he didn't tell us anything when checking in, or when booking a room, there was no such information. I was shocked by such a service. The next day, my husband waited for the hotel director, who apologized, but we still need to move. To the room in the middle. That is, we paid for the comfort room, but after three days, please release it. Of course, after that, I didn't want to stay there at all. But if we had been told about such a "service" on the first day, we would have been looking for something else. In the middle of the rest, it was extremely unpleasant. It's just disgusting. We've been to a lot of places and in different hotels. But this attitude has not been met anywhere.
In the "new" room, the lock jammed the next day. When we returned from the beach in the evening, with a bunch of things, we couldn't get into the room. They went for a dirty walk, leaving all their belongings. Because in half an hour of waiting, the admin couldn't do anything. By the way, the neighbor's boy from the room opposite said that they also have problems with the lock-it does not close. It's a real shame.
The food is delicious, but very modest. There are no drinks for the child, no fruit drinks or compotes. Just tea and instant coffee. There's not even any water. Only hot. No fruit, not even the simplest cookies for tea. There is no muffin at all.
I would not recommend this place to my friends in any case. Shamefully.
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2
July 28, 2022
I liked everything! The ideal location of the hotel, the beach is 200 meters away, next to the Ferris wheel.
The only drawback is that sometimes the lights went off in the hotel, but in general this is not critical, because I did not come to sit in the hotel, but to relax on the beach :)
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4
July 25, 2022
Good service, if you need anything, the reception will help everyone. Generally, very friendly people work. The rooms are clean, cleaning every other day. You can sit on the roof, give kebabs, admire the view of the sea or the mountains. The sea is a 3-minute walk away. There is a lot of food for breakfast, but it is not very tasty. But I'm betting a solid 5.
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4