A good option for this money, the city center, there is a restaurant, Parking, breakfast is included in the price and a good room, everything is clean, polite staff, in short 4 with a big plus, but I bet five, because the price/quality ratio is five! 👌
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Олег Варакса
Level 14 Local Expert
April 15
Very nice hotel!
The price is right, the breakfast could have been better.
Very friendly staff.
The hotel is good, the service is excellent , the breakfast is hearty , the sauna is super , the location for a ski holiday is ideal (taxi is inexpensive, public transport is nearby), the price is attractive.
A good hotel. It is very nice that breakfast is included in the price. The breakfast is quite varied. Competent staff work at the reception. In general, Kazakhstan is a very friendly country. Thank you for your hospitality
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Сергей
Level 4 Local Expert
October 16, 2024
I stayed at the hotel from October 14th to 15th. Theft is rampant in the hotel. Money was stolen from a wallet in the room when I went to breakfast at the hotel. I was out of the room for only 15-20 minutes. The security camera on the floor where my room was located was not working on the day of the theft.
The director of the Aida hotel behaved impudently and defiantly, treating customers with disregard. Instead of making amends with me, she tried to negotiate with the police officers.
As a result, they refused to compensate for the damage, no apologies.
Beware of this hotel, no one will provide you with security here.
The hotel is in a convenient location. The prices are reasonable. The staff is responsible. The rooms are cozy. I have lived several times and am satisfied.
Noisily. Every night the neighbors gasped and groaned. An old mattress, it was very uncomfortable. The Windows overlook a busy street, from early morning the noise of cars, even with the window closed. The whole hotel looks "tired".
Breakfast is included in the payment, but it is not exactly hearty, tasty and varied. For a small price, perhaps you can consider it, but I will not choose it anymore
Good location.
Bad old carpet in the rooms.
On the first night, I was stupid enough to take off my clothes and leave my shoes at the entrance. There was snow, there was carpet. And the room began to stink. It turned out to be unrealistic to fade the smell, and I slept with the smell of footcloths : (The next few days I put my shoes in the bathroom on the tile, it helped - the smell was, but not so suffocating
It was in January 2023. the lobby is decent, but the room is devastated - repairs from the 90s, everything is shabby, dirty, cracked and stained, sagging mattresses, not even 3 stars. along the way, they come here only for certain purposes, for an hour or two, you will understand what I mean
The photo does not reflect reality.
Everything is bad. A small old room stock.
Buffet breakfast without coffee. There is instant. Custard for money.
For the same money as the Ramada.
I don't understand the rave reviews and positive ratings.
I lived in a room, attention, junior suite. I checked in after a hard flight and was greeted in the shower room by a tuft of hair in the drain. There are also falling apart fittings in the bathroom, which was very annoying when using.
The room itself is greasy, the bed linen is stained, which apparently just can't be washed anymore, and there are holes, some kind of smeared snot on the curtains too. Breakfasts are not so good, having tried it once, I didn't even want to continue for free.
The day before departure, I packed my suitcase on the floor and found a cockroach in it!!! (apparently he wanted to leave this disgusting place).
If I had to choose a place on my own (the accommodation was on a business trip), I would never have checked into this hotel again in my life. Oh, yes, they also don't have a certificate of stardom.
The only plus is the location, that's where the advantages end, but also, I would prefer to live geographically further from the center, but in a clean and tidy place.
1 dead cockroach out of 10.
We booked two of the remaining rooms. I got an economy) Not much, did not match the description. There was no safe, desk and chair in the room. Although there is a description of the room on the website. Otherwise, everything is fine.
The price-quality ratio is OK, since the price was low, then the expectations were appropriate and they came true)) On the plus side: the reception staff is pleasant, the breakfast is not a buffet, but it is quite decent, you can eat well. The location is great.
In principle, the hotel is good. Clean, cozy. The mattresses are comfortable, which is important. The staff is polite. But the TV was not working in the room. We were offered to set up Internet in the room. Am I a master? We just sat there without him.
The beds are not very soft, the ceiling leaked a little from the neighbors, the food was three, the handle of the wardrobe was broken, it was also not very pleasant. And yet, for such money - we were generally satisfied.
A big minus is breakfast, we came once at 10, there was only porridge and boiled eggs, the next day we got one fried egg and half a sausage, one bag of coffee for two🤦
The staff is good, cleaning every day👍
The bathroom is shabby.
The location is excellent!
The hotel is not bad for the money. It's not very new, the furniture is worn in some places, but in general everything is fine. The breakfast is modest, but fresh.
Ambiguous. It so happened that we stopped here twice in a short time. The first time was just fine. And the second time, we got a room with a broken sink and a non-working outlet, with an antediluvian air conditioner that threshes like a tractor. With stains on the carpet. In response to the complaint, they apologized and said that this was the only available room.
The breakfasts are not bad, but the vegetables and cheese are delicious, and once the cucumber slices were not edible at all. There are no complaints about cleanliness. The staff is very friendly.
The location is good, the price matches the quality. I moved the beds, the feeling that they had never been cleaned under them. They came on the phone, cleaned everything out.
I liked it - politeness, location, cleanliness, absence of foreign odors, a good breakfast.
I didn't like it - the room, namely a stupid renovation, you need to climb on the bed in the mirror, and the TV is on the side, the plaster is falling off. It was very hot, I had to open the window, but as a side effect, the noise of loud cars and barking dogs from the private sector. There is no elementary kettle in the room, a bathtub for children or dwarfs (it would be better to make a shower), the hose on the watering can is short and you need to wash off your head with cancer.
A solid three.