A wonderful hotel with its own parking lot, polite and helpful staff, casino,spa, excellent cuisine, cozy rooms. The excellent location of the hotel is 5 minutes to the city center, close to many restaurants and cafes
Nice hotel. The furniture is a little worn, but quite good. Clear. The only thing that was confusing was the presence of a casino on the ground floor. Hustle around the clock.
Excellent hotel, rooms are clean and spacious, beautiful interior, good breakfasts, cozy SPA. It's better to get to the center by taxi, it's a bit far on foot.
A good hotel with decent rooms and a spacious spa. The hotel has a good restaurant serving a buffet for even the most demanding taste. There is a bar and a casino. Parking for the transport of guests is also available. The location is convenient. I recommend it to everyone!
I am currently in this hotel, I really like everything, the hotel is at a good level, special thanks to all the staff, very friendly, sociable, they will always tell you everything, even if it does not concern the hotel. I will recommend it and I will come back here again.
A great hotel with a swimming pool. There were no disadvantages for me.
The room is standard: large, everything is clean, the shower is beautiful, the beds are comfortable, there is a refrigerator with a safe, large window sills and windows. Room service for reasonable money. They clean well. There is an ice machine in the hallway.
I really liked the hotel. Friendly staff, cool plumbing, excellent breakfasts. What pleased me was that for a child of four years old, accommodation and meals with us are free of charge. A pleasant spa and gym are included in the price.
Nice hotel with nice rooms.
Rooms with extra beds for children.
Breakfasts: classic breakfasts of a 5-star hotel. There is champagne for breakfast. Very tasty Pancakes and cheesecakes.
There is a good gym and a private 20 m swimming pool with 2 saunas.
In general, the city center is within walking distance from the hotel
We stayed at the hotel on a business trip.
Rooms, service, conference room-everything is at the highest level!
The only thing that did not go in is the restaurant, served without question, the quality of the dishes is not ice. I will not lower the rating for this hotel)
We went with my husband according to the certificate "Romantic dinner and unlimited access
to the SPA" We really liked the spa, had a good time and rested
But the restaurant disappointed me very much
The dishes were cold and not tasty
The staff is slow despite the small number of guests in the hall
Dinner was originally scheduled for 19:00
We arrived at 18:40, we were shown to the table and told that everything would be taken out soon
As a result, 19:00 comes, they bring us only a bottle of wine and leave
At 19:20. We call the waiter to find out if there will be salads soon, to which we receive the answer "literally 5 minutes"
After 10 minutes, they don't bring our order)
It's already 19:40 and they still brought out our salads
We ate and wait for the hot stuff to be brought
20 minutes pass, but nothing happens, we call the waiter again and only after 10 minutes they bring us cold and tasteless dishes
, they no longer saw the point in sorting it out, they waited for dessert and left
The impressions of this place were not pleasant
We stayed at your hotel not so long ago.
Everyone was thinking whether to write or not, but still decided to write so that the management of this hotel would see.
The check-in service is great. Good guys are working, they will explain everything, show everything and help. They have 5 stars.
The room itself is not bad for its money. Although I had to ask the cleaners for toilet paper, because they stupidly forgot to put it.)))
We went to a restaurant for dinner. Well, what can I say... The receptionist and waiters are nice, polite, and will help with the choice. The menu is poorly made. I do not know who made it up, but the eye did not cling to anything. Most of all, I was outraged by the behavior of a cook employee, on the badge it was written Alexander, a bald man who introduced himself obscenely to other guests who did not like the dish. We ate quickly and went to the room, because it was unpleasant to be in such an atmosphere.
The hotel itself is good, but I would like to work with the staff more...
Nice hotel, polite staff. The breakfast food is very decent. There is not much variety, but this is not a hotel in a resort where 10 thousand people relax
Nice hotel, clean rooms, liked everything, didn't really look at anything (spa/ restaurant, etc.), we spent the night and left. But the impression is definitely positive .
We stayed at the hotel on 24-25.08.2024 according to the Wedding Day program.
The hotel positions itself as a premium, but, unfortunately, we could not see such a level of service. A deluxe room was provided, which was not ready to move in, the first thing we encountered was a balcony door with a sticker on it, the door does not work. Going to the reception, clarify how a room is provided for check-in, in which there is no possibility to open the window, The answer is received, turn on the air conditioner or we can open the door, but in this case you will not be able to close it, it will always be open. I asked to replace the room, they answered, we'll see, after lunch we'll answer, coming to the room, there were further surprises: a chair was broken, hangers, informing the reception, the answer was, okay, we'll see. Also, according to the program, a compliment in the form of fruit and champagne should have been provided, unfortunately there was nothing, 3 times they sent a reminder to the reception, as a result, everyone shifted responsibility, and the compliment was brought to the room after another reminder at 23-30, at 23:45. This is absolutely unacceptable. Rotten fruits have been brought, the photo will be attached below. The room was eventually changed, a room was provided in which the drain in the bathroom did not work, no one reacted to this either, the rooms are dirty and need cleaning and maintenance When moving from room to room, a thing was left, they said what and where exactly they set aside, informing the reception repeatedly, the answer is well, let's see, in as a result, no one answered anything during the day. And only after checking out once again, they said we'll see now and brought it. The quality of service and service is terrible.
We liked the hotel, it is very convenient if you are by car. Who cares-there are electric car chargers in the parking lot, I didn't look at the connectors. It is difficult to evaluate the fives because everything is there that you expect. The breakfast is excellent, the spa area is very decent. However, people are allowed there "from the street". It can probably be very crowded at times, but we were lucky to swim comfortably after a working day. In general, it is not fashionable, of course, but very decent for the price that is being asked.
Nice, large, clean rooms with everything you need. The breakfasts are meager, the Lounge area is practically empty except for tea and coffee, it is not cozy. There is a woman sitting there, with the appearance and clothes of a strict teacher. The staff is tough, don't smile once again. I didn't like it, except for the rooms.
I highly recommend it. A five-star spa. The staff is helpful and attentive. There was a mistake, but it was quickly fixed. The room is very clean. Breakfast in the room 🔥🔥🔥
Nice hotel. I think so, probably premium class. All shower accessories are available, toothbrushes with paste, shampoo, conditioner, hair dryer. With a swimming pool and sauna, with good breakfasts. Very friendly and smiling girls at the reception. We spent two nights at the hotel. Everything is fine.
The hotel is great! Expensive, but worth the money. The service is good, the condition of the hotel is perfect, cleaning every day, everything you need in the rooms is there. Especially comfortable balconies in some rooms. The breakfast is delicious, there are red fish, pancakes, porridge, vegetables, meat. The spa is also clean, everything works, it's convenient that until 23 pm. There are ice generators on the floors. The rooms have coffee machines with capsules and water. Definitely stop next time
Great hotel! Ideal for a weekend break. There is a gym and a spa area with a swimming pool and saunas.
I would like to note separately the types of massage for every taste, massage therapists with magical hands!
The hotel is a former Redisson! Friendly staff, the rooms are large and clean! There are no bathrobes, corkscrew in the room, everything is on request! The breakfasts are great! There is a large queue for coffee machines (only 2 machines). The pool and spa are disgusting, combined with a fitness center, high attendance from guests and fitness clients, the water in the pool is cold, you can't get into the sauna, there are a lot of people! All the sun beds are occupied with towels! There is parking, bar, restaurant!
Everything is gorgeous)) We really liked it. The staff is helpful, the breakfasts are delicious, everything is clean, the taxi arrives quickly
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Show business's response
Честный потребитель
Level 24 Local Expert
August 26
I stop for the second time, everything is fine. Here is the most beautiful spa of all the Minsk fives where I have been and an excellent gym, which, combined with the price, makes the choice of this particular hotel obvious. Of the disadvantages, I see only one - a small restaurant at breakfast is crowded and you need to look for a free table, but the food is definitely 5+. I will definitely come again!
A HOTEL ACCORDING TO WORLD QUALITY STANDARDS!☆☆☆☆☆
I travel a lot around the world and I don't meet a hotel where there is nothing to find fault with so often!
Responsive reception staff!
Comfortable rooms!Comfortable and soft mattress!
Bathrobes, slippers!What is important-high-quality cosmetics for the body!
Delicious coffee in the lobby!
A pleasant contingent!
Cozy and clean in the spa area!Large swimming pool, Jacuzzi!
I will definitely be back!!!
All the best to you♡♡♡
A great hotel, everything is very beautiful and stylish inside, it is very pleasant to be inside. We were at a conference, everything went perfectly, lunch was like in an expensive restaurant, and the food ... mmm... strudel is something, I would like to try it again ☺️
Great hotel. Nice rooms, a chic breakfast buffet. There is a gym and a SPA area where you can use the pool and two saunas. It's just worth considering that in addition to the hotel guests there will be a lot of locals, especially on weekends.
Dilapidated repair, everything is already very worn out (room stock). The hotel does not meet the stated level: we were settled for two periods with a break (this was the route through Belarus), so I can double rate this hotel.
The spa is untidy, everything cannot be called new, the water in the pool is muddy. The rooms were poorly cleaned: traces of dirt were left, for example, in the bathroom when checking in. We chose the hotel precisely because of the spa, but it is absolutely not worth making a choice based on the characteristics of the "spa".
There is also a disgusting kitchen in the room service: both in terms of the quality of the dishes and non-compliance with the stated waiting time.
It also catches Wi-Fi poorly on all devices.
The hotel needs renovation!
In addition, upon check-in (earlier in the morning), girls with low social responsibility were seen at the reception desk passing by to leave the hotel…
Of the advantages, I can only mention a good breakfast and massage.
Utter disappointment.
Good and convenient location, large parking for guests. Friendly staff.
There was a question of changing the conditions of check-in and providing the wrong room that was booked, but it was quickly decided in my favor. Although the mood was spoiled. Otherwise a great hotel.
Nice hotel.
Clean, cozy, polite staff.
Delicious breakfasts.
There is a swimming pool and a sauna.
Dinner was included in the price.. but there was a rather modest assortment. And the lady caretaker is not very friendly.
AWESOME just the most beautiful view from the window is very very well cleaned, the casino is given a card for discounts in other cities the Renaissance hotel has a Jacuzzi, pools, Sanu is given a towel was even when there was a wedding of different nations on this day the wedding was not heard breakfasts, but on the 1st floor there were many of them and so everything is good breakfasts they are hearty and very tasty if there is nothing to break the plates, they will say everything well
Прекрасный отель, расположен не очень далеко от центра, на такси 5-7 минут. Сотрудники приятные, доброжелательные. Номера просторные, светлые, чистые, удобные матрасы и приятное постельное белье. Есть возможность сделать кофе или чай в номере. Халаты и зубные принадлежности дают по запросу. Завтраки хорошие, если захочется блинчиков, то по вашей просьбе их приготовят с разной начинкой. Так же в отеле можно заказать бранч за отдельную плату, было очень вкусно и уютно. В отеле есть СПА и это очень приятно, можно поплавать в бассейне, посидеть в джакузи или погреться в сауне. Оценку снизила, так как одна из саун была холодная, а в соседнем помещении делали ремонт. С удовольствием советую отель друзьям и знакомым. Успехов и процветания.
Show business's response
Роман Горбунков
Level 11 Local Expert
February 15
Stylish hotel, pleasant and courteous reception staff. Beautiful interior. I won't say anything about nutrition, I didn't eat, but the restaurant is beautiful. It is convenient that there is its own, spacious enough, parking with an automatic barrier according to the state number.
On the plus side, you can put 10rubles for just one mixer in the shower, it's good!!! Smooth and clear adjustments, etc. in general, it just went right for me!
Of the cons, one is fat! There was practically no window in my room! This is due to the external architectural structure of the building, and as they explained to me later, the room with a similar window, or rather with almost no window, is almost the only one on the floor. But it was me who got it. With this triangular half-frame, the room looks like a fortress. At the same time, the floor was half empty. It is unclear what the staff was thinking when checking in, but for me it was not critical, because the main task was to get enough sleep from a long journey. And it was not difficult to do this - the bed and pillows in the room are comfortable and comfortable.
In general, in terms of windows, I propose to clarify when checking in.
A pleasant hotel, no obvious disadvantages were found. The staff is polite, checked in a little earlier, suitable for a weekend stop
The area is really sleeping , but there is a 24/7 store nearby
The wifi quality in the room is terrible. There is only a free renesans_minsk_fri network, to which anyone can connect, regardless of the settlement. The speed in the room is no more than 3mb, the speed in the foi from the same network is 60mb.
In the hotel itself, the smell (in the foyer / on the floor / in the room) is like in a grain/cereal storage room.
There were moths flying in the room, or, again, animals that occur during the storage of cereals (the photo remains).
The menus in the room/restaurant/bar vary.
When ordering food and drinks at the bar, drinks are confused, food / tea is brought for 40 minutes and cold / heated in the microwave (the plate is wildly hot, the dish is cold).
The breakfasts are excellent, the choice is great
The room is very noisy because of what is happening in the hallway - you can hear everything.
Nice hotel. The breakfasts are decent, the spa area is small, but also very pleasant. The reception is always ready to help. I ordered room service, everything was delicious. The rooms are clean and the lighting is cozy.
It is beautiful and pleasant. The service is excellent at the hotel, for the restaurant minus a star: pasta is boiled pasta and next to it is a separate piece of fried fish sprinkled with caviar. Like an afternoon snack for children.the garden
Moreover, I ordered another dish, I was informed that it was not there when other family members had already started serving everything, and alas, I ordered pasta with seafood, well, I finished what I had on the run. Everyone learns how to serve and serve at Cafe Kaza in Brest!
Dirt! Tasteless! I do not recommend it!
We booked a corner suite, we expected a great stay in a 5-star hotel, but this is about TIN!!!
Additionally paid for early check-in and breakfast breakfasts, I have not seen such a low quality breakfast for a long time-no variety, the cheapest sausages and EVERYTHING COLD. Cold fried eggs (which have just been taken out), cold pancakes and casserole.
Only fresh was delicious and that was it. In general, we stayed hungry at the cable, went to other places for breakfast.
Corner suite-peeling baseboards, dirty table, shabby doors, yellow stains on the tiles by the toilet (it was a shock!!!). And in the living room in the room, they saved on curtains-if you want to sit on the couch and create semi-darkness, then you will not succeed. There are not enough curtains for up to the window, it was already the cherry on the cake)))
One of the advantages was that the air conditioner was working in the room and it was quiet.
Spa pool (not cold water among the advantages), Jacuzzi and two saunas. The women's locker room was not working.
In general, the hotel made a very sad impression, it does not match its stars and stated value in any way. The rest was pretty spoiled, as a result, they left earlier.
My children liked the breakfasts (they were satisfied).The room had a balcony-everything was clean.we ordered a late dinner in the room-everything is delicious, it was brought quickly!
Супер отель!
В стоимость входит зона спа и фитнес зал, жили 2 дня, 2 раза посетили спа(бассейн, сауна, джакузи), людей не много, но после 8 вечера нет свободных лежаков.
Отель свежий, хороший ремонт и мебель, поэтому всё аккуратно и комфортно.
В номере есть всё необходимое, единственное что халаты, столовые приборы нужно просить по необходимости.
Местоположение не плохое, рядом круглосуточный супермаркет, особо пешком ни куда не ходили, поэтому всё устроило.
Есть парковка за отелем, место всегда находили в любое время.
Цена за номер была при бронировании 80USD за ночь, в белорусских рублях это около 251бр, в русских получилось около 8000р.
Счит за свою стоимость это лучший вариант!
Excellent hotel, rooms are clean, there is a casino at the hotel. I forgot the charger in the room, asked to send it, called the courier themselves and sent it by check. (Thanks a lot!)
Very expensive breakfasts, I don't remember such prices anywhere else (~2400₽/person)
I liked everything, the room is very comfortable, the bathroom is spacious, the repair is excellent, you need to go to the spa before breakfast, then there are few people (I'm talking about the weekend). I took an Indonesian foot massage for 30 minutes, done by a girl from Southeast Asia. I washed it well and pleasantly. But Bali was somehow different. The breakfasts are excellent. Got high)