I was at the store on 08.09, buying cat food. Many thanks to the girls who helped to choose the right food. Politely, quickly and to the point. I will come back again, I hope to find these same professionals)
I am writing a review not to the store as a whole, but to the service staff. I went to this store only 2 times and both times I ran into rude staff. They can't consult normally, they need to get attention to themselves, they don't answer questions, although if there is something missing, it would be logical to offer an alternative, and not send it far away.
There is a point on Yesenin 6 across the street, there have never been any problems, the staff is always friendly, they will tell you even if you don't ask.
There are no complaints specifically about the store, but it would be necessary to have a conversation with the staff about the norms of communication.
The seller was not very friendly. I am still silent about the fact that she does not know the range of veterinary drugs at all, I told her myself what works on what.
We arrived at the zoo at the address Dzerzhinsky 119 at 12:50 it was written that they were closed until 13:10 (taking into account that it says they work without lunch on the store itself), returned at 13:30. The store is closed and it is written until 13:50. They went to another store.
The assortment is good, but the seller, no matter how you go, is always an unfriendly, unpleasant woman, answers questions stiffly. It feels like he doesn't like his job.
The store is normal, the assortment is normal, but it is more in-depth to dogs and cats, there is a lot of choice for our four-legged ones! As for aquariums, it's not very, very poor... But it was possible to have a little more.
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Anonymous review
January 28, 2018
We were in the store on January 27th. There was a rabbit on sale with dead newborn rabbits scattered on sawdust, she trampled three of them, one was still floundering somehow. Maybe the staff doesn't care about them, but visitors with small children come into the store. Periodically, it is necessary to keep an eye on the animals.