We contact this store quite often. If necessary, it was always possible to get the necessary advice. But lately it's better not to approach sellers. Any question irritates them. And today, on April 22, 2024, I went into the store 7 minutes after opening (I was the first visitor to the store) and asked about the cat food that I needed. The seller replied to me with such irritation and anger that I was even confused by such rudeness. In addition to this, in the same rude way, the consultant advised me to go to a nearby store and ask there. I would like to draw the attention of managers to this attitude of employees towards the store's customers.
Regarding the availability on the site, we ordered through the site, specially chose this store as a pick-up point (after all, it was written that everything is in stock). As a result: for 4 days there was no information, when we came to the store for clarification, a very "polite" (she also has one star) saleswoman that has no idea when everything will be, and in general it's our own fault that we ordered on Thursday, because on Friday there was a recalculation and it turned out that the house for cats was not available. Although again, another store was initially chosen on the site and it was not available there, they chose this one because it allegedly had it. So the service leaves the best for you guys, you only know how to spam the whole Viber in promotions, but in fact ... yeah