Зоо Рай
32 reviews
March 23
The staff is very friendly, you can always buy any necessary medicine, a wide range of treats, feeds and everything necessary for the care and maintenance of a pet of any kind.
I would like to mention the work of the wonderful doctor of this clinic, Anna Sergeevna Guminskaya.
We have a French bulldog, and this breed is known for its tendency to some unpleasant diseases (allergies, breathing problems, etc.) In the six years of our Filly's life, we have been everywhere with him! We applied to clinics in Orsha, Vitebsk, and Mogilev. But the problems kept piling up...
And a few months ago, we had an appointment with Anna Sergeevna. I was struck by her approach - after examining our pet, she warned us - do not expect me to prescribe you, for example, a hormonal drug that will give a picture of rapid improvement, because in a short time the problem will return. Let's work patiently and systematically, and then you will get a steady result.
And the incredible thing happened - in a few months we got rid of almost all our problems. We are still continuing treatment, but the general condition of the dog has changed dramatically - the dog has become cheerful, playful, runs around the apartment with toys like a young puppy, eats well, sleeps well. We can't get enough of it!
And all this is thanks to a wonderful doctor who changed our lives. Thank you very much, Anna Sergeevna, and not only for helping our Filechka, but also for showing so much patience and attention to us, his "mom" and "dad"!
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March 15
After the tragedy with the first cat, which was incorrectly diagnosed in another clinic, they brought the second one to the Zoo, they calmed me down and examined the cat, the next day they took tests (the next day, because it was necessary to take it on an empty stomach, the cat felt fine), a viral infection was detected. Treatment was prescribed, injections were given every day and the pet's condition was monitored. The tests were periodically retested to monitor the cat's condition, and if necessary, they were consulted via Viber. And now, three weeks later, the tests are normal, there are no fears for the cat's health due to well-prescribed treatment, thank you.
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March 6
And we took our little bun (bull terrier) to get vaccinated. Everything is without problems and there are no queues. A nice girl talked to us and got vaccinated. Thank them!
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November 18, 2023
A wonderful clinic with professionals! For three years now, our shepherd Zara has been observed in this clinic. During this time we have addressed the issue of paws (I fell as a puppy), due to allergies, 2 operations were performed (sterilization), we also take tests there, and just examinations. Wonderful staff . They will always consult on the phone, answer all questions, even the most stupid ones. Everything will be explained to the smallest detail. Thank you so much for your hard work. We are infinitely grateful to you!
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March 14
It's not the first time I've had a haircut, the smart girls will always tell me.
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January 29, 2024
This is a place where your pet will be killed and you will be left without money. Young specialists are not competent, the diagnoses are not correct. The owner of this institution should be checked and attracted, apparently the policy is to take the maximum, do the minimum. Know that people do not wish you anything good when your beloved pet dies because of your fault.
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August 23, 2023
If you want your pet to stretch out its paws, take it directly to the Zoorai veterinary clinic, Matrosova 40. The doctor cannot make a correct diagnosis. I do not recommend that you go there, since you have lost your pet yourself. Heartless people! No help was provided! It's just a business for them! Get out of there! They write positive reviews themselves...
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December 9, 2022
I don't recommend it.Just a divorce for money, they came to vaccinate the dog against rabies, imposed another vaccination against viral infections, asked the cost, answered that 40 rubles for everything, both for rabies and for viral, eventually they did it from viral, took 30 rubles for it and said to come a month later for revaccination from viral (initially nothing about revaccination they said) and on the same day they will only do for rabies, that is, instead of 40p, it turns out to be 80p (30p viral + another 30 for revaccination + 20 for rabies)It is clear that vaccination is not free, but if you say one price, then stick to it, and it just turns out to be a divorce for money.As a result, I took a taxi with my dog, paid 30p for vaccination, but they did not do what I needed.
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December 6, 2022
I encountered terrible rudeness in this place. I work as an interviewer. I came especially in the morning so as not to distract from the work of doctors when there will be clients. I started talking to the doctor. It doesn't take more than 5 minutes. Suddenly a girl appears, (by the way, she was late for work) takes a place at the counter and begins to interfere in our conversation. All this in raised tones and declares that they have no right to tell anyone what feeds and for animals they sell. He announces to me that the doctor with whom I communicate is not competent, that I must first contact the director and tell them that everything is only through the director. When asked when the director will be there, he answers that it is unknown. I have to find the director's phone number on the site (by the way, I couldn't find the site) and make an agreement with him. Question:What is the administrator for then? Shouting at people? By the way, I am a potential client, I have a cat and a dog. There are also many acquaintances who contain animals. I will not recommend this clinic to anyone. And if the director reads this, then let him replace this administrator, the person absolutely does not know how to communicate. By the way, in Orsha I went around all clinics, both private and public, everywhere everyone communicates correctly, take an example from them.
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August 18, 2023
The diagnoses are wrong, we lost a pet, they treated him for the wrong disease. They don't know the basics. There is one action for everything: blood for analysis and ultrasound. They can't figure out what else they need to examine and listen to the animal, heart and breathing. They stupidly take the money, incompetent.
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November 17, 2022
The dog was vaccinated with multican-8. The Mini York was injected with 2 ml, instead of the usual 1 ml. I was surprised. They did not calculate the dose or mistakenly injected more. The dog almost died, stopped walking, was breathing badly. It's good that the professionals saved me. I'm shocked, of course, how it's possible. Prices are a nightmare. Where does this extra charge for services come from?
I give 3 stars only for the fact that the groomer is excellent, the haircuts are always perfect.
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June 15, 2022
A complete disappointment.
They treated the dog after the injury.The initial examination was carried out quickly, and it was finished.No ultrasound, no X-ray, nothing.Naturally, apart from minor skin injuries, nothing was found.They gave me an injection and sent me home.After 2 hours, we returned with a bulging side of the dog, said that we needed help, we had been to the reception recently, to which it was said: "WAIT.THE QUEUE IS THERE!"
The dog was operated on, but in another place, it turned out that 3 ribs were broken and the abdominal wall was torn. Everything is fine with us now.But what I want to say is, if you really want to position yourself as a clinic, then first you should learn how to carry out diagnostics corresponding to the level of the clinic.Will I recommend this place to someone? Definitely not.
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August 21, 2022
Terribly
They constantly signed up, arrived on time and waited for an hour until the doctor was free.
They brought a cat with poisoning, went to them for 5 days in a row, the cat was injected with droppers with piles of drugs, strong antibiotics. They would have continued to pour less if they hadn't started to get indignant. As a result, 5 days 314 rubles for everything
The doctor said well, everything should be fine
There is no service
Horse price tags
I do not recommend going there
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May 7, 2022
The specialists are at the highest level. They get along well with our beloved pets. They will tell you everything in detail and show you. Home treatment can even be monitored by phone))
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September 8, 2022
The cleaner climbs where it is not necessary, no sterility, Tatyana Vladimirovna saved our pet, and the doctor Yana Vladimirovna caused clinical death when the pet was injured, did not talk correctly, they take space prices it is not clear, even there is no oxygen, The nicest, kind-hearted person is Olga the hairdresser, she will always support and do the haircut properly. Please pay attention to the doctors, I'm terribly shocked
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November 1, 2021
Many thanks to the doctors Yana Alexandrovna and Tatiana Vladimirovna for saving my dog Wrapper. We conducted the necessary examination - ultrasound, took blood for analysis; provided urgent assistance - injections, intestinal lavage; prescribed treatment at home. Thanks to them, our nightmare stopped and the dog slept peacefully at night! And we got to the clinic by accident, the taxi driver advised, saying that he only takes his pet to the Zoo. I haven't even heard of this clinic. Thanks to the unknown taxi driver! Now only in Zooray! I recommend it to everyone! And the prices are no higher than in Barabak. Veterinary medicines are expensive everywhere, I know firsthand - I searched the Internet both in Belarus and in Russia.
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June 10, 2022
We bought collars for cats from fleas, a dog and a cat are painted on the package, described them in perfect quality, we were led, at home I started reading the instructions and these collars are only for dogs, but this is half the trouble, they are overdue for more than a year. Why are you pushing this????
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October 7, 2022
a bad clinic, they said that halva can be used for 2 months, but it turned out to be only for one, deceivers, I do not advise, there are simply no words, and how to believe people after this, if they are people at all
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November 12, 2022
A very bad clinic and specialists are very disappointed, I do not advise anyone in choosing the treatment of your pets
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February 12, 2022
During the examination, the dogs did not measure the temperature, did not look at the color of the tongue, gums. The diagnosis contradicts the ultrasound results.
If you want to help your pet, then take it to Vitebsk. Don't waste time and money on this clinic.
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November 19, 2021
They were visited for vaccination. I liked that the doctor carefully examined the babies, took their temperature and only after that did she get vaccinated. The rest of the staff was also pleased.
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October 14, 2021
A terrible clinic, they only do beautiful advertising on the Internet, the cat fell from the fifth floor, covered in blood, and they said we have everything by appointment, it's terrible that such doctors treat our pets, my cat is gone, let it be on your conscience that they refused urgent help.
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May 7, 2022
We signed up in advance for a certain time, as a result, we stood for almost an hour, to my question, do you write down the meaning if everyone comes and goes in turn, but you don't care
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August 6, 2021
Thank you for the very timely and qualified help, constant communication and well-chosen treatment! Our parrot is singing again!
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June 1, 2021
Incorrect information on the phone was found out about the ultrasound of the heart for the dog, they said that it costs 20 rubles along with the reception. In the end, it turned out to be a 15 + 29 ultrasound reception. When asked why such a run-up in prices, they did not say anything intelligible. Do not rush to give your money In Vitebsk, it would all cost 25 rubles. Orsha was always famous for exorbitant prices
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September 25, 2022
Excellent doctors!!! . Thank you so much for saving our ponytails.
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April 7, 2022
Hello, I did not like the attitude of the woman Kristina, rude, on the phone and her problems.He communicates well, only with colleagues!
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November 9, 2022
Many thanks to the doctors and staff for their hard work!
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September 22, 2021
Friendly, attentive staff. Vet. doctor Anna is an excellent specialist.
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March 15, 2022
They almost killed my cat , injected her with an unnecessary dressing and encouraged her to sterilize in order to take off money
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August 10, 2021
A good clinic, we saved the puppies and mom, thank you very much.
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January 9, 2022
Excellent and friendly staff.
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