I bought watches in this store. I am very happy with the purchase. To get points on the card, you need to provide a phone number. I accidentally called another number. I was not told that there is no card for this number, and it is impossible to make a new one after purchase. I wanted to solve this issue because I'm losing a lot of points. Consultant ( girl ) She said, "That's your problem." I didn't remember the name. I didn't write to the complaint book anymore, because it would only make it worse. Management should pay attention to this. You need to check your consultants for work permits.
I came to hand over my earrings. the gold ones were broken, I no longer saw the point in repairing them, so the appraiser girl made an "examination" that part of the earrings were made of gold and part of platinum, but they did not accept it. And she sent it across the street to "her" jeweler to remove the part that she can't accept. I went and gave the money, the earrings were broken, I returned and handed over the part that she thinks she can accept. The next day, with the remains of the earrings, the part that is platinum, they say, I went to the state. Buy up on botanic and voila !it was white gold, as I originally thought and knew. In general, the essence is in the "scheme" of earning a girl who works as a receptionist in Zico and sends her to "her" man in a jewelry workshop across the street. Yes, I only lost time unpacking earrings, and 10 rubles for it. but all this is not pleasant. I do not advise you to take products there.
It was a good store, and it was here that they found a pretty ring of the right size, although they had previously visited 4 more jewelry stores. The consultant girl helped with the choice. I am very pleased with the purchase.