The heated towel rail is leaking .It took 2 weeks from the moment of the first call to the housing department until the completion of work on changing the heated towel rail. 2 weeks of Kotovasia, get ready for the fact that on Mondays, in principle, they don't pick up the phone (I called on 2 Mondays, during business hours, no one picked up!) When the plumbers came to look for the first time, they said yes, a replacement is required. They offered their services (60p) and gave me a personal phone number, I agreed.I asked if they could install a heated towel rail tomorrow, and they said yes, call. On the same day, they purchased a new heated towel rail and the next morning she called the plumber's personal number, who either did not pick up the phone or dropped the call. I called 20 times. In the end, I spat and called the housing Department, they accepted the application. Promising to call back and tell me on which day, these "miracle" workers will visit me. After 3 days, of course, no one called. When I dialed the dispatcher in the housing department again, they told me that I needed to come to them and pay for the work first, the cost in housing was 73p with kopecks and they would be able to come only after 3 days. But that's not all, the whole job took about 30-40 minutes.... I remind you that I had to wait 2 weeks.... 2 weeks, Carl... This is despite the fact that the towel rail was dripping all the time. After installing it in the evening, I noticed that it was dripping along the fastening thread.... I called the housing department again, when they would arrive, it is not known, the dispatcher said the application was accepted. I would like to wish that their health was helped by doctors as quickly as they do their job) P.S. after several calls to the dispatcher and reminders of an unresolved problem, as well as a call to 115. After 1.5 MONTHS, the plumbers came and redid their substandard work.

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Шостко Алла

Level 3 Local Expert

On January 16, I barely got through to call an electrician to my neighbor B.M. Vasilkov, 95 years old, and repeated the address, phone number and serious situation five times. THREE days of waiting, calls, various electricians promised, and assured that they were hearing for the first time, there was no application, and the one who accepted, works for the third day! She explained that the work to eliminate the short circuit and replace the switches would be well paid! The one who works for 3 days called back and said that they were, and ... did they make a light in the basement? WHAT KIND OF LAWLESSNESS IS THIS??

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Денис Винник

Level 4 Local Expert

It is impossible to get through. They don't want to work. Every day you call with the same problem, they say that for the first time they hear my call and request. 😢

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