The pre-order was made in five days, all the nuances were agreed.:the date and time of the visit, when to take out the pizza and in what quantity, moreover, it was agreed that when we arrive, the escorts can orient when to take out the pizza. On May 24, the table was booked for 3.20 p.m., a reservation was made for this time. The pizza arrived 20 minutes later. The service is terrible and rude!!! As long as we were in the restaurant, the waitress was constantly dissatisfied with something, snapped and was rude!!! She reacted inadequately to all our requests. They asked to bring the appliances, she said that pizza should be eaten with her hands, glasses according to the number of people, she said why do we need so many glasses, they didn't want to sell the drinks separately, since there was no change. However, the VK group says that you can pay by transfer, but in fact - only in cash. We came earlier and had a different shift, so the girls are just smart!!! They didn't have any stupid questions, and the table was set with dishes, glasses, and appliances.
It's a disgusting place. Let's start in order: 1) Poor service. One waiter is sitting watching a video with sound on the entire cafe, the second one can't get through. When asked, I can't connect to my WiFi. The short answer is: so it doesn't work, she turned around and left. If you can't pay with a card, go to an ATM and withdraw cash. And they didn't warn me in advance.Although in all of Khartsyzsk you can safely pay with a card. Pizza is a separate conversation. The crust is black and burnt, the dough is not chewy from the word at all. I do not recommend it, you can find much tastier pizza in Khartsyzk.
Pleasant atmosphere, cozy. A good summer playground. Pizza, to be honest, for four.
Overall, it's a great place. You can sit with your children or friends..
One star for the efficiency of the waiter, while I was choking on a fish bone in a salad, brought bread. I thought that I would say goodbye to life there in this God-forsaken place. This is the first time I've seen dessert served first course. Only then the salad and the hot stuff. It doesn't taste good, it just doesn't taste good.
We arrived from Donetsk, advised this institution, first impressions: beautiful interior, polite and smiling staff, top-level service, orders are taken out quickly, we visit this institution more often, I advise this institution, we left well-fed and satisfied, thank you)
We went to have a snack in the Heat of Pizza today, everything seems to be fine, but the waitress offered a "cheese cap", we agreed, as a result, cheese pizza as usual, but + 305 rubles to the bill, despite the fact that the pizza itself costs 460 rubles. A very interesting situation, when asked why they did not warn about the cost of the so-called "cap" and this is also not indicated in the price list, the girl answered why we did not ask ourselves. In general, the impression of this institution has slightly deteriorated.
The pizza is delicious, it is cooked quickly. Cocktails are served diluted. The service leaves much to be desired. The waitresses don't say hello, don't say goodbye, and generally aren't very efficient.
I ordered a smoked pizza, the pizza is delicious enough, but it's not worth the money. The dough at the bottom is not baked and the sides are too, I would not say that there are a lot of fillings. I think that in the city you can find cheaper and tastier pizza than in this place
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Екатерина Аврамова
Level 10 Local Expert
July 19, 2024
The kitchen is always on top. The service is good. The pizza is delicious, the range of varieties of pizzas is large (all delicious). Atmospheric. The waiting time is short.
The staff is not all friendly and not very polite, the atmosphere is cozy, but in my opinion not the best lighting, a small selection of drinks, the kitchen is acceptable
I was very disappointed, it did not work out to place an order, the staff needs to be selected better or at least trained to communicate with visitors.
Disgusting. We came to try pizza. We made an order. They said 10-15 minutes. After us, customers still came and for some reason they got pizza faster than us. We sat for 35 minutes! I asked why this was happening, and they answered me. I quote: your pizza was taken to that table. That is, to other people. To put it mildly, I was surprised. They took the tea bill and left. If you don't want to feel like a subhuman, don't visit this place.
The staff has not heard about the rules of etiquette at all. They don't say hello, they don't repeat the order, they don't serve pizza, and when you ask, they look at you like a fool and say that they eat pizza with their hands (maybe it will be important to someone). The menu was given 1 for the entire table
There used to be a good pizzeria, but now it's dirty (I'm talking about the summer playground), unkempt.
There are problems with the service, the feeling that they just want to take off more money, they do not warn that the dishes are paid.
Once I asked for water with pizza, ordinary, so it was included in the receipt!
Pizza is not the best in the city, it is much tastier in pizzerias on cheryomushki, but at the same time it is the most expensive and small, not satisfying.
The worst thing there is the drinks.
They did not warn that the drinks cups are paid for 25 rubles.
A milkshake is like water slightly diluted with milk, no foam, no ice cream, but the worst thing is that in such heat it was just warm!!
I don't set foot in this place anymore, and I don't recommend it to anyone.
Alas, the taste of pizza has deteriorated beyond recognition and the price is through the roof... I give 2 stars only for the fact that everything is beautifully designed
A disgusting place. If you want to feel like a person who is completely disrespected, come to the pizza heat. We waited for the pizza for 40 minutes, it turned out they had already taken it to another table.
The pizza is delicious, I liked it. And the guys liked it too. Everything is neat, clean, pleasant atmosphere. The staff is in a good mood and pleasantly served.
Increase the number of staff, keep an eye on drunk customers (infuriate). The cook is a three-plus (plus in advance), the staff is obviously tired. The interior and comfort are rich
the wait for the waiters was too long, I waited for him for 20 minutes, despite the fact that he passed me several times and said "we will serve you now."
Very tasty pizza, you can assemble your own with your own filling and ice cream is always exactly the right temperature to enjoy, there is also a restroom and a place for photos I recommend
I wish the staff would come as soon as you call them.
After 10 minutes of waiting, I have to go myself to order a pizza, but AFTER THAT, when I need a receipt, the staff arrives in a flash.
They cook slowly, the staff is not always attentive, once I ordered a pizza to take away, it turned out that the waiter ignored the order. Spawned an unhappy pizza for almost an hour. Wi-fi is slow, you can say dead. Otherwise, there are no complaints. On a solid 4