A decent average five. The food is varied, the dishes are delicious and made from fresh products, good alcoholic cocktails. I liked pizza (delicious dough and a lot of toppings), especially with cheese; gozleme (the first hotel where there was no queue for them), other Turkish tortillas. The room is large, clean. The staff is polite and attentive. Animation is almost all day, animators are active, but not annoying. There is often live music in the evenings. I really liked the show from Colombia. The territory of the hotel is green, beautiful and well maintained. There are small pebbles on the beach, there is a pier, I swam only from it, without wearing aquashouses. The beach is also well-groomed (they said that every year the hotel staff sift the pebbles and leave only small ones). The disadvantages include paid Internet (very little is provided for free, once per vacation, and only near the reception - I didn't have enough, I bought more); on the beach, sunbeds should be occupied early in the morning, we went around 7.30, otherwise we won't get it. Almost all the tourists in the hotel are Russians, some older men got drunk "to the bone", could not speak or walk, the staff dragged them into the room on themselves.
I liked the hotel for its convenient location, a large beach with a convenient pier, a beautiful garden, which is tirelessly looked after, excellent food and animation, efficient waiters, attentive attitude at the reception.
Of the cons: perhaps at the end of the season, the staff responsible for the tableware ran out of strength - in the first two days they were terrified of greasy, unwashed plates, even leftovers came across in "clean" stacks. Until we went to the reception with the plates and complained. After that, the dishes became cleaner.
The second point is that everything is conveniently done in the room, the view from the window (to the sea) is beautiful...But! Our room is clearly tired: the doors creak, the bed creaks, the mattress is sagging. The rooms in the attic were unlucky with the smell - the heated roof smells like molten asphalt, you can't really sit on the balcony because of this, despite the gorgeous view.
Well, the cleaning. For three days they cleaned without complaints, even left tips in gratitude. But, apparently, another shift has come. We did not enter the room for a day, another, and on the third we decided to change the towels - we threw them on the floor, as recommended (we had not thrown them before), hung a sign on the door "please remove". And ... we return in the evening: the sign is turned over to "Do not disturb", towels are lying around.
I had to go to the reception again, they reacted quickly.
In general, I recommend the hotel if you tolerate such incidents.
The hotel itself is not bad, the staff is very disciplined-it is very pleasant and there is a good organization of all processes. The food is very tasty and there is a lot of it . Even room cleaning works very well - really, you have to fend off the cleaner - she is directly trying to break into your room to clean it, only the "do not disturb" sign can save you from cleaning. The cleaning quality is average (almost good). Now about the disadvantages - this is the beach - people and sunbeds "like herrings in a barrel" and all these people run to 7-8 in the morning to "book" sunbeds with towels. And this is not the main problem of this beach. The problem is with the fish - I was on vacation in September 2024 - I was bitten by a fish 2 times on the first day. It hurts, but I didn't bite through the skin on my leg, and on the penultimate day, a fish bit me in a grated corn and tore off a piece of skin from it.