They called to find out about refilling the cartridge, but due to communication with the manager, the desire disappeared immediately. The printer company and the series were named, and the manager demanded even more specific information.. It was not clear to me. They asked if it was possible to refuel, the manager began to persistently ask for specifics: at what time we could arrive, since "he will leave in half an hour and he will not be there for 2 hours." This is not entirely clear, since the website indicates the working day until 22.00. Please take action, teach employees how to communicate with customers! Thanks!