I have been using Yves Rocher cosmetics and perfumes for a long time and most often I buy it in this store. The consultants here are friendly and helpful, able to offer their help in choosing a product unobtrusively and at the same time very professionally.
Today we came to the store at Denisovskaya 8, the consultants were like manicures, they did not want to tell anything about the products, especially about discounts, they stood with dissatisfied faces and looked at each other. Terrible customer orientation, if you want to buy products for a small amount, zero interest.
As they say: everything is in the past! And the level of service, and loving what sales consultants do, and product prices and brand loyalty (gifts, promotions)..
A good store.A fairly wide range of products.Polite and attentive sellers will always help you make a choice, tell you about promotions and please you with pleasant gifts)
The store may be good. But the staff is terribly annoying. I went to get a wash gel. And the girl at the checkout "You don't have enough pairs of rubles before another stamp. Buy something else." I explain to her that every two or three years I come in for something, and I don't need anything else. She tried to sell me something else about six times. And after leaving the store, I realized that I would not come back here anymore. The girl either needs to go to LAURA, since there are problems with hearing, or start HEARING customers.