The service is terrible, the staff are not competent in many matters, the situation is as follows, I decided to send an international shipment through the Euromail partner service, BOXBERRY, issued the shipment, mistakenly thought that there was a cash on delivery, coming to Euromail, the branch employee safely drew up a receipt with NP and sent my parcel through Boxbury to Russia, upon receipt, the person did not pay anything, took the parcel and blocked me, I contacted Europost, which threw all responsibility on the campaign of the Boxbury partner, after which I contacted them, where they made it clear to me that they did not have a cash on delivery, and an employee of the Europost office who accepted my shipment made a mistake, a complaint was filed, and a demand to refund the cash on delivery the payment to which the unsubscribe came that additional training was conducted with the employee, they did not even bother to apologize, made a call to the call center about my complaint, where they said that no one would reimburse anything and you would not receive another answer) the guys are working great...
Complete discrimination of clients based on language. They refused to issue the parcel due to the fact that the driver's license is issued in Belarusian.