It's good that there is such a point from where you can send a parcel to relatives for the new year. I sent gifts to my family from Belarus to Russia via boxberry. However, the application had to be independently submitted online. But there was no problem with the selection of the box, the box was chosen on the spot. I didn't have much time, I left around 11 a.m. on Monday.
For 3 years, as I have been using this department, it was initially on Kolasa Street, 53k1, which has now moved recently, the working hours are constantly changing, rare intervals when it was stable. They can also send a notification on Viber, or they may not send a notification about the change of working hours, they can send a regular message and look like a fool for information in different sources if you do not forget and simply arrive when it does not work. I don't know where the management is looking and what it is doing!
Several times I can't get into the department, it is constantly closed at 12 :00, 13:00 and 17:00. What is it??? There is nothing to advertise, I called support, they told me to look at the site, they didn't even apologize. The day before yesterday I looked at the opening hours of the point until 21:00 at 13:00, I came at 16:05 in fact it was closed and the time has already been changed to 16:00. I do not recommend this organization to anyone, you do not know how to work, there is nothing to open! The site is constantly buggy, and also the online store 😆😆😆 Delivery takes 3-4 days instead of 1, and this is taking into account that you work only in Belarus!!! I hope you will close soon with such a job!!!!!
It has been in existence recently, less than a month. I did not use the specific services of this point, but I can speak for the residents of nearby houses. There is no parking lot. There are no street signs. Cars scurry around all the yards, park at the entrances of residential buildings, gas pollution, speed limits are very, very often not observed, and children and elderly people are around.
Quickly, clearly, everything is on the case. Nice girls to talk to.
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Ира Капралова
Level 2 Local Expert
October 21, 2024
I came to this point and there was an announcement that this department was open until 13:00 , I did not attach importance to this, well, you never know. I came the second time at 12:00 and I was lucky that the post office was open. I never sent the parcel, because the employee rudely shouted to everyone that she was working until 13:00 and "that's enough", "there is information on the website that the item is before 13:00", but in fact there is no information in the search it is indicated that the department is open from 9-21:00. I was more impressed with how the specialist communicated with the visitors. The service is disgusting . We are all human , we all get tired , but we don 't need to take it out on others .