Европочта
27 reviews
December 25, 2024
Poor and disgusting organization of work.
I waited for about 30 minutes and couldn't receive the item that was paid for and sent to me.
The person in front of me has sent or received more than 70 shipments and other people cannot pick up and send their shipments.
I believe that with such large shipments, it is necessary to allocate separate time for such situations.
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1
December 20, 2024
The usability of the site leaves much to be desired. The work of the contact center is formal and does not solve the problem. The employee of the pick-up point does not use common sense and does not take into account the presence of an official receipt for the shipment, which she herself had previously issued
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December 23, 2024
Why do you give orders during delivery, suspending work, but not giving them back on another day? What kind of nonsense is this?! Make up your mind, either you give it out or you don't! It is not difficult to return the parcel, especially if you have been informed that it is without payment! And you need to be a little responsive to people, because we didn't come home to you!
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February 23
We have been using euro mail for a long time, but this is the first time I have encountered such an inadequate specialist (Olga).I don't even want to get involved.There is also a pick-up point nearby where specialists actually work
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June 8, 2024
Small queue, friendly staff. Thanks to the employee Alina for her help in sending and consulting, she is a very polite and responsive girl. A small department, which is a pleasure to return to
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April 5
I have been using the services of the 401 branch for a long time, so there are no problems, the specialists perform their tasks well. the only annoying thing is when you have to stand in queues for about half an hour, if some person comes with the intention of sending out 30 parcels of his entire pedigree.
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September 26, 2023
Hello,,,I want to leave a review for the department 401,nalibokskaya 12....I'm sorry, but I haven't seen such queues at any post office, a woman is sitting so slow, smooth,...we need to change the staff...however, it is often necessary to send parcels and it's just a nightmare,,, people even on the street are waiting for their turn,,,nightmare,,,before that there were girls well done and nimble,,,please respond.....and so everything is fine....
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4
October 4, 2023
They are constantly being framed. That branch does not work, without any announcements and indication of the nearest branch. Couldn't get cash on delivery today, due to printer failure. The printer no longer printed three days ago, when sending the parcel. The contact center does not solve any questions. The complaint was not answered, I applied on the website! Nightmare...
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3
April 14, 2024
Excellent mail, like all their felials, everything is great everywhere, fast and convenient
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May 19, 2023
Based on the good reviews of this post office, I decided to come here. And I was disappointed! The girl who sent my parcel behaved extremely dissatisfied, because I did it for the first time, you ask a question and she answered with reluctance and dissatisfaction. If you don't like your job, don't work there and don't spoil the mood of your visitors.
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8
July 28, 2023
A great option for the mail service. You can create a request for sending a parcel through the Euromail application.Receive the parcel and cash on delivery at the branch. A notification about their arrival is sent to the mobile phone.
Previously, it was possible to view online video queues at any European Post office.
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1
August 30, 2023
It's kind of crazy. I did not collect the cash on delivery due to the fact that the money was not in the cash register. So why do they send SMS that you pick up from the next working day. Why not just send a warning that there is no money. I got soaked in the rain for nothing.
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1
November 20, 2023
I do not recommend Eapost as an organization. Since the parcels are not delivered on time and when returned from the buyer, due to the fault of Euromail, they do not return the money for delivery
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October 10, 2023
Queues of 10 people on any weekday after 17:00. Work is really slow. When there is no one and you come in, you have to wait a few more minutes for the employee when he appears from the storage room. Today I could not pick up the cash on delivery, because the necessary bills were missing. The item urgently needs optimization, one employee is not enough
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October 20, 2023
The issuing point is already closed at 20.00 and he himself is up to 21 hours and someone does not issue orders to the point you need to write a complaint about this issuing point
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July 26, 2023
The only branch nearby and objective rudeness.
They took the email, refused the product, which did not fit. Checks were flying, and things that didn't fit.
You can understand everything, write it off as a bad day or lack of mood, but this is not an isolated case and at any time when you do not come.
(Applies exclusively to one female employee)
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August 25, 2023
it says that it works until 21:00, on the door on a piece of paper that it is until 20:30, it came at 19:40 it is already closed, excellent service👌
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1
December 1, 2023
There are long queues, the operating mode is like in a polyclinic, there is a lunch break.
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1
February 17
Well
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November 2, 2024
Everything is fine
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December 23, 2022
A very good department
There are no queues, the staff is excellent
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3
April 17, 2023
Quickly. Comfortable. Everything is fine.
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3
August 29, 2023
I came at 20.25, the point is open until 21.00- closed, just a dump, the second time is already like this
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December 11, 2022
Cheap postal services and an emoll pick-up point
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3
January 20, 2023
There are few people and no queues, which is good.
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3
August 19, 2023
Everything's fine
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December 3, 2022
The best department!
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2