I was here about six months ago, it was fine. Some rude girl was working today (18.02). In front of me, a woman picked up a parcel and tried to give me a hint on how to find her parcel, but in response she received only rude answers in the spirit of: "I know I need to get it," with maximum negativity in his voice. And when I left, having sent my parcel, I heard the clear sound of my parcel being thrown into a corner (yes, it was not marked fragile, but at least you can not throw it)
Indeed, there used to be a normal point, girls worked. Today, a young man refused to give me a package with a photo pass, saying that he had to identify me using my passport. It turns out that Euromail sends an invitation to pick up the parcel and the track number not to the recipients' phones, but to everyone in a row, and then it is required to identify Born? A bold minus to this point, the first time a refusal. Moreover, they also have to pay for the delay in storing the parcel!
The worst European post in my memory, they work according to the schedule they want, today until 18:00)), there is an inadequate sociopath (personal subjective opinion) in the form of an employee who complains about her job and how hard it is for her, a funny department
This is not the first time I have come to this pick-up point, but today I came across an extremely rude employee whom I had not seen before. Your duty when dealing with clients is to communicate politely, not rudely and with arrogance.
There used to be a normal point, but now it works disgusting, the work schedule is not respected. They work as God puts it on their soul - from 12, then from 15. You won't guess when you arrive and "kiss" the closed door. And the queue is slow, especially when sending parcels, they pack for 10 minutes like turtles.
Please find a normal full-time employee already. It is no longer possible to use this item.
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Anastasia Saiko
Level 4 Local Expert
December 25, 2024
The girl was unhappy that I brought the parcel to her to arrange, and did not do it in advance. After I asked if it was possible to do this on the spot, since I had already arrived, I took it off with the words "my God."
I put the parcel in a box and did not seal it. She asked if it was according to the rules, she says that the scotch will be delivered to her after lunch... 👍🏻 I left an entry in the complaint book.
A terrible point, it says work on the Internet at 10:00-21:00, not only is it difficult to find the point itself, no pointers, explanations, so you also find it at the end, and there is a piece of paper we work until 13:00, and this after all the difficulties of finding, in general, horror
Terrible squad!!!!! I ordered an email order and the delivery date has been postponed for 3 days. The package takes a long time. What a horror. I do not recommend anyone to come here. They work as they want
Of the disadvantages, it is difficult to find even with a navigator, there are many entrances, the location in the shopping center, where there are many tenants, affects. Pros - the room is clean, tidy, and courteous service
The Euromail punt is famous for the fact that you can
send a parcel up to 50 kg!
Convenient access by car, if desired and lucky, you can drive up to the entrance itself.
The girl with pink hair ( didn't see the badge ) a terrible employee, she does not know what numbers to tell her, confuses visitors with her inattention or unwillingness to work. He talks so quietly that a person with perfect hearing will not understand much . It works very slowly .
It is difficult to find, there is no visual navigation either in the mall or outside. You need to call psychics from an underground parking lot to find them. The call center doesn't know either.
Terrible squad!!! There is a constant queue and one employee who is slow as a turtle, if you receive a parcel, then the queue somehow moves, then if someone sends... Everyone, stupor, pack it for 20 minutes. This is a tin!!! And they still have lunch!!!
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Anonymous review
March 5, 2023
The service is good, everything is done quickly and efficiently, treat customers with respect and wholeheartedly👌🏻
The department itself is good, but twice out of three times I had to wait a very long time, despite the fact that the queues were not so big. Although these are rather claims against customers who themselves do not know what they want. I am always served quickly.
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Андрей
Level 6 Local Expert
September 16, 2024
They constantly do not observe the operating mode. They work from 11, then from 12. The service is slow. Look for another item!
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Пупач Илья
Level 3 Local Expert
April 28
Technical interruptions and schedule changes are too frequent.
There has never been a time when something did not interfere with a comfortable visit to this department.
The queue, the slow service, the program is not working today 05.08.