It's a good point. Conveniently located. Friendly and professional staff. The item fully corresponds to its purpose. Parcels are sent, accepted, packed, spacious. I recommend.
I am satisfied with the service. It is convenient to get there by different types of public transport. The girls work quickly. As a small minus, a queue is formed when one rather than two operators are working, but this is rare. I recommend
The staff is very pleasant and courteous. They work quickly and always help with packing. One of the disadvantages is that there are considerable queues during the allotted working hours.
They say that women like to rub their nerves, but no..... I came to the European Post, and there are two males. They came to solve their problem easily. They stand and register, taking up our time. On my return, the post office worker said that he would write a complaint against her if she did not help him. The second one paid attention to me after my words. I brought one package. I told her I had two. To which she said to show a text message. I provided it to her, to which she said with a claim that one parcel was written in a different case and she did not understand that this parcel was also for me. It was all in such a manner, and it wasn't as if I'd just been messing with her brains, and not the guy before me......
I received an SMS to receive the parcel at 19a Batova Street.I have to pay for the package.I was going to pay with a personal card with a pin code.He showed me an SMS on his phone.The parcel was not returned because there is no passport.I have to spend another day because I don't live in this area.I got a negative.I will not use the services anymore.
It turns out very conveniently, I live nearby and when I come shopping, if I need to send or receive something after making purchases in Euroopt, I go to Euromail
The work of Euromail has ceased to please, Sms notifications about the arrival of parcels have not been sent to the last three parcels. The staff's attitude is not very respectful, as if I came to their house.
A good post office, and a branch in particular. Shipping prices are an order of magnitude lower than those of Belpost, especially for heavy parcels. There is a cash on delivery, the commission for the transfer of money is less. Of the disadvantages, there are restrictions on the minimum size of parcels, a couple of times I had to repackage, they did not want to send. But these are small things, a good post office and a good branch. There were no problems, the staff is polite, they work quickly.
It used to be worse, only one person served, which caused long queues.
There are two now, there are practically no queues. It's cool that they are developing!
Hello, all Yandex users and guests. I want to share with you my opinion about the work of the EUROPOCHTA company. I ordered a parcel with a gift from a Mogilev store in Bobruisk before the New Year. The store sent it on December 21, 2022, someone else's parcel came to me on 07.01.2022. with someone else's product (although my full name is on the label, but the phone number is not mine and the order is not mine). I called the store, with Europost, left a complaint at the pick-up point in Bobruisk on Minskaya 111, on the Europost website 2 complaints and in the Response. Now I'm writing here, and it's already 11.01.2022. but there is still no parcel. Where is she? What happened? So far, no one from the company can give an answer to this question. I understand that I was robbed by the employees of the European Post, there was a forgery and the replacement of a more expensive product with a cheaper one, and the employees are not going to figure it out. As for moral compensation for all these gross violations, it is not necessary to speak at all, the Europost employee said that there would be a couple of kopecks for each day, and it was not worth it, that is, I have so far counted for all 28 kopecks for all days of delayed delivery of the parcel. What's next? In the meantime, they handed me someone else's goods and kept quiet!!! In the meantime, I hope that people have at least a drop of any conscience left and my parcel or money will be returned to me!!! The key word is "I hope." Well, while I'm waiting! And then we'll see!!!
I will never order by Euromail again. This is 100% boorish staff, they do not work according to schedule. It's a long way to get a parcel, and it's not always possible to catch it on the spot.
Good afternoon. Explain to your employees that not only Belarusians live in Belarus, but also citizens of other countries. And if a citizen of Ukraine comes from a foreign passport, where the first and last names are written in Ukrainian and Latin, then this may be slightly different from writing in Russian. For example, the name Elena (Russian) and Olena (Ukrainian). And this is not a reason not to give out the parcel.
The girls are working smartly, a large queue is melting before our eyes, they help people who applied for the first time, with applying and registering in the application. Thanks!!!
You need to fill out the shipment yourself in the pile office, queues are constantly, and the money for the stepson upon receipt comes only the next day, which is very inconvenient.
We lost the package. We've been looking for more than a month. Found it! But pay more money for the REFUND. I.e. I paid for the DELIVERY to the recipient, the recipient did NOT receive this parcel. What kind of delivery did I pay for? So, I have to return the parcel for a fee. And the contents came in a terrible state, i.e. the feeling was taken out, they looked that there was nothing to take, and they threw it back into the box, damaging the contents! + something else was spilled on the box.
The queue is incredible and eternal! The staff themselves sometimes cause negative emotions, I attribute them to fatigue and overload.
They should work at least 2 people a day.
Of course, the staff needs lunch, but with my happiness, I usually get to it 50% of the time)))
I can't help but register in my personal account, it says that there is already registration on my number. And it is also written on the other number, not how registration does not take place, what is the matter? I wanted to come ask the department for help, so they said that they couldn't do anything to help. And they didn't explain anything. As it is, everything suits me.
A very small room, a queue at the mall aisle as well as parcels, closing neighboring outlets. But the staff works quickly, and the prices are pleasant.
Today, on 08/26/2021 in the city of Bobruisk, parcel No. 0295353636 was delivered to Maria Zaitsev, a disabled person of the 2nd group in oncology. The packaging is all torn, the books in it are stacked in a disordered state. 3 books were seriously damaged. A call to the main European Post office did not give anything - only recommendations. Who will pay for the damage caused? Disgusting attitude and disgusting work of the staff. I hope that the management will see my appeal, otherwise, it, like the employees of this enterprise, is worthless. Is there really nothing sacred left for you people? I will post all this information on the Internet. Let people know what Euromail is.
We sent a package in which one of the components was sweets, there were about a kilogram of sweets. A parcel with a hole came, all the sweets were eaten by the staff of this wonderful post office. Thank you that only 4 out of a kilogram of sweets came. The service is terrible, as is the service itself!
A popular place. The girls at the checkpoint are smart! Smart guys. It's just better to open another point in that area, otherwise there won't be enough space for parcels in the roller coaster soon😁
Accept the complaint against Elena Dobrovolskaya. I received the package incorrectly. I asked her to have the shipment at the recipient's expense, but she did the opposite. At the same time, she was rude to me. He sits constantly without a mask. Coughing at people.
The parcel has been "hanging" at the central sorting point for 5 days. And it is not known how long he will stay there. And this is not the first time this has happened. The further I go, the more disappointed I get...
Parcels arrive quickly in Belarus for 2-3 days , there are no long queues like in regular mail
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Вероника
Level 3 Local Expert
May 17, 2021
Several times I sent parcels through you to an individual Up to three kilograms, it turns out to be generally inexpensive, even by courier delivery to the door. In fact, everything is simple, I filled out a form with all the details and the parcel was sent quickly. Even if there are several people in the department, queues are not created, all issues will be resolved quickly. You can use such delivery if necessary.
You won't find a worse place!!!!! The employee is a girl with a soaked face, a complete boor. Rude, yelling, kicking her out shouting that she doesn't care and she's the main one to burn. People are standing in line probably only out of desperation because they need to pick up the goods. Avoid this place!!!!
I've been trying to send a parcel for two days, then take a break, then accept shipments, then go out for 5 minutes, will you work at all? + I saw how parcels were accepted, I personally saw how a large box was dropped on the tile, I hope nothing broke there.
The parcel has been delivered for 13 days already!!!!! It is unknown when he will arrive, there is no information!
There is 1 room in technical support and there is always music, from which you will be taken away !!!