Европочта
41 review
May 22, 2024
The service itself is generally fine, but keep in mind that if you need to pick up a cash on delivery, it will be better to have a little change with you, you also need to take into account that certain things will need a box, for example crumbly things (such as lego) or a glass bottle, so I recommend that you do not have any questions, and once again do not pay at the post office and do not create a queue, pack your parcel in a box
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1
January 19
The optimal location is convenient, friendly and friendly staff, as well as prompt service, it is convenient that it is not far from work, saving time on shipping.
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September 28, 2024
Staff often changes, and in this regard, there are often hitches due to the lack of experience of administrators in their work, which sometimes collects queues.
In general, everything works, it is sent and picked up, I go here as the nearest point.
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April 5
The staff's terrible attitude to their work and to people. 'We don't have cash on delivery,' really? I had to go to another point so that another ADEQUATE employee could help me with the cash on delivery. There is a huge queue of people, one cash register is open, while at the other cash register people are being taught how to fill out forms. A crowd of men (I assume your employees) has gathered behind the ticket offices, which is standing there for some reason, discussing their issues for all to see. The employee is rude, as if you came to her house, and not to the workplace, where she is obliged to perform her work duties. It's a pity, we can't put less stars. Disgusting.
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1
December 20, 2023
This is .... in one word! BUT, I'll paint the big picture, maybe it will reach the management:
-the first thing I want to highlight is that the whole problem is NOT in one employee, but in the company's system, that is, recruitment, payment to employees (no one wants to work for these pennies, one employee per department works and at the same time the flow of people is constant!)
- your business exists only because you don't have much competition.
So here's the situation:
I've been coming to send a parcel for 3 days and I can't do it all 3 three times!
The first day - the computer freezes and the employee does not understand what to do with it at all. There are 10 people in front of me who wait 20-30 minutes for the system to hang down. I stood for another 10 minutes - the situation did not change and in the end I just did not wait and left.
The second day - again some problems with the system (rather than problems in the PC, the problem is in the competence of the employee, who knows nothing but how to start the computer). Here the question arises: how is the recruitment of personnel in the company?
Finally, the third day - there are 7 people in the queue, and, at the same time, the queue is not serviced, and an employee puts some boxes on the shelves. There is zero reaction to customers, and to the polite question "is it possible to immediately issue our applications, and then finish working with the boxes?", they heard indignation that the employee has no time and she needs to disassemble the boxes immediately, and not finish working with clients. Here again, the question to the company is: why does only one employee work at such a busy point?!
Okay, we wait until the employee lays out the boxes (we stand for 20 minutes) There are already 13-15 people gathered in the queue. After a long time of waiting, the employee finally starts working with clients and immediately realizes that he forgot the keys to the cash register at home! How is this possible? Even comments are unnecessary here because of the absurdity of the whole situation.
And then bingo! The employee asks all visitors to leave so that the employee can go pick up the keys! WELL, IT'S A CIRCUS!
Bottom line: I've been walking for three days to stand in line there for 30-40 minutes! I should be paid money for such a "service" so that I can use your "service"! I emphasize once again - the problem is not in one employee, but in the absence of a normal company system!
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8
December 25, 2023
I was here today on 25.12, after lunch, a young girl (very polite, cultured) was receiving us very quickly and tried to serve us, but physically it did not work out. One thing is to send, then receive a parcel, as a result, a queue of 15 people is going to..there is a jamb of leadership here, you can take two people out on holidays (at least after lunch, when there is a large flow of people).
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July 20, 2024
I had to stand in line twice. Since the cashier said that due to the fact that two parcels are being sent from different offices, I have to stand at the end of the queue and send the second parcel separately😡😡😡🤬
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March 9, 2024
The service by ONE employee is extremely slow, the queues are endless every time. Is the management aware? Is he reading messages or do you need to contact the office?
Correct the situation, it's a pity for people on both sides of an unbearably difficult situation in low quality of service
The queue reaches the cash desks of the Euroopt store (((
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1
July 13, 2024
It is very comfortable for me, because it is located right in front of my house within walking distance 🙌💥
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September 16, 2023
A great point! the employees were always adequate, polite, quick, and helpful with any questions. absolutely no complaints. I note that there is often a queue at this point, apparently a popular one)
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February 6, 2024
I couldn't find my order, stood in line for 40 minutes and went home. An employee confused the parcel databases with orders, and tried to blame me for this. They dial according to the ad.
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April 27, 2024
I was in the department today on 04/27/24 at about 18.00. A pleasant young girl served, I really liked her attitude to customers
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September 17, 2024
Clean, tidy, friendly staff
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July 5, 2023
The punch is great, and the workers are so wonderful. The girls are polite and always in a good mood!
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April 17, 2024
I had no particular problems with receiving and sending, but sometimes there are too many people per employee.
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February 10, 2024
After closing a certain number of branches, long queues gather here, while two windows do not always work.
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February 14
Lunch from 2 p.m. to 3 p.m. - are you serious?
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November 15, 2023
Excellent specialists, work quickly, give everything at a fast pace, spacious!
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October 26, 2022
The service is disgusting. A very long time. At 18 o'clock there is a queue of + 15 people. There is only one ticket office. For the second training, there are 4 girls, they do not see the queue, when asked to serve customers and unload the first specialist, they received in response "there is one specialist here". This is disrespectful to customers, and just a disgusting approach to work. Teach people in your free time, or when the queues are not so huge.
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3
2
December 28, 2023
The pack has been in line for almost an hour. We served a couple of people only. There is one half-dead employee who barely moves. The horror😡
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July 22, 2023
I didn't notice any disadvantages, since I didn't have any problems. It's all good. 7 minutes walk from Kamennaya Gorka metro station.
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October 26, 2022
The queue is huge, only one manager serves, for a very long time.
For one serviced customer, 3 new ones arrive.
At this time, 4 more managers are being trained, thereby delaying the queue even more.
It is necessary to train employees in more or less free time, and not when there is a queue of 25 people.
Queue for 30 minutes +
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1
April 9, 2023
Very angry staff, I asked a question, the answer was like in the army, there is no such thing. There is no desire to go there anymore. Probably something does not suit the employees, since they are in such a mood
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April 26, 2024
Well, what can I say, one employee for such a stream of people during rush hour is a failure!
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December 27, 2023
It's a nice shop. However, there is no my favorite ketchup Hines)
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January 8, 2024
Very good staff, friendly, courteous.
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1
February 17, 2023
Euromail, convenient for those who drive past home. Queues are rare, workers are efficient, shipments are not lost. What else is needed to comfortably meet the parcel?
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1
January 5, 2024
It was hard to find the first time, there was no sign. It took a long time to print the receipt. But in general it's fine.
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May 31, 2024
Mail, as mail- zashol showed-got a shove :)
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November 24, 2023
There are always huge queues, there is too much load on the point, 1 person can not cope.
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May 14, 2023
I came, showed the number, showed my passport, filled out a piece of paper, signed a piece of paper, verified the signature, received the parcel.
For a long time!!!
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March 20, 2024
The worst department is not working, then you stand in line for an hour
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May 5, 2023
Queues are almost constant... The cash on delivery was lost a couple of times at the agreed time
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February 25, 2023
I liked everything, quickly, neatly, the parcel arrived a day later.
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December 29, 2023
There are always a lot of people.
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February 20, 2024
There are always queues!!!!!!!!
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November 29, 2024
The norm
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June 10, 2023
The work of the department is well established.
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March 15, 2024
Convenient location.
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1
November 26, 2022
The staff is rude right from the doorstep
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February 27, 2023
Super
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