Number 1 on Vulka. There is everything for body and soul. The cost is average, not to say cheap. Euroopt has an interesting game, luck to boot, we won in small things. I definitely recommend it!
Excellent European post office. Everything is fast, efficient and clear. A good team will help you solve any problem, pack and send the parcel. It is convenient to pick up parcels.
Very poor service. A man came without glasses, the employee refused to send the parcel without online registration in his personal account. Although they had been sent more than once before and everything was fine.
I am a regular customer. I send and receive parcels here very often and a lot. The best branch in Brest. Here, the staff is always trying, in a hurry to serve as many people as possible. Sometimes there are small queues. They will always help you figure it out. They work very fast, which is not typical for all other European Post offices in Brest. In other branches, it's just a nightmare, no one is in a hurry, there is zero attention to customers
The department is super , but sometimes they work one at a time and the system hangs then it 's a disaster at all
Postponed the issue it became somehow not at all convenient in the corner
I do not advise you to contact and use the services of posts. The service is terrible, the staff feels like gods. We forgot the main rule (the customer is always right) and we need to respect the customers.
The information about the delivery is constantly not up to date. Errors in both delivery and delivery. Delivery can take more than 9 days. And they will brazenly deceive to make a stupid person out of a client. Anyone who wants a scandal is welcome.
Terrible service. To send a package, you need to register on the website.
I came to the department and was told about registration. Okay, no problem.
but!!! The website just doesn't work from a mobile browser. It constantly throws out and writes filling errors, although all the data is entered correctly. After several attempts to register, it worked. It's more fun then. The confirmation code for registration took more than 10 minutes to arrive. It took me about an hour to send the package. Belpost is doing a better job.
The staff of the department are initiative-free, they did not offer help with registration, although they saw that I had been standing for a long time.
There is no alternative way to send a package, and the site was constantly hitting errors, then Server Error, then just throwing out and not sending the code.
For users who are generally far from technology, it would seem simply incredible to complete such a registration.
Either make a mobile application, or improve the site's performance on phone browsers. And also train department employees to register new customers from their work PCs, because it is impossible to do this from a phone!!! Just 0 stars out of 5.
Terribly inconvenient service when receiving a parcel - a daughter with a passport cannot receive a parcel in her mother's name by paying money!!! do people really have to carry a birth certificate with them in addition to a passport? there are all sorts of situations in life., especially in a pandemic, the queues are always huge, with a small child you don't want to stand there...Please reconsider this moment!!!
Disgusting attitude towards visitors , they react aggressively to an alternative solution to the problem . The mask mode is not observed . Punctuality is at a lower level . It 's just terrible , starting with greeting visitors, ending with leaving . I ask you to take action and review all employees of Europost. Shift from 08/27/2021 .
It was a very long delivery, it was sent from Minsk district on August 6th and has not been delivered yet. Disgusting service!
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Наталья А
Level 8 Local Expert
August 13, 2022
They are deceivers, you calculate the cost of sending through an application for 7 rubles, you come and they tell you that you need to pack everything securely, and this will take at least 10, they pack it and then announce the cost already at 18 rubles. Is the service normal? They earn a premium that is not small for themselves, apparently
Disgusting organization of work, attitude to clients. A lot of packages have been lost, including mine BY 080003231023. I'm going to contact the Ministry of Communications that issued the license. In the unsubscriptions, how mocking it sounds: Thank you for choosing us! I'm not talking about the department, but about the work of the organization as a whole... It's just a shame, not a job!!!!
Euromail is certainly a great idea. It is worth considering the possibility of several operators working at the same time, because too long queues frighten people away. Even in a regular post office, the service is faster