We often bought groceries in this store, but the cons outweigh all the pros, and apparently today was the last time I visited it. The milk has been overdue lately, although the date is normal and this is not the first case, accordingly, the rules of product storage have been violated. I bought the meat today, brought it home, opened the package and there was already a slight smell of spoiled! There are always long queues, there is always one cashier at both the cash register and the self-service checkout, and the same cashier is laying out the goods. There's a separate story about the department where the seller should be and letting people go, it's good if he's there... Cashiers are also people, they also need lunch, that's all clear. But today, there were about 20 people in line at the checkout, and new people were coming up. I stood at the self-service checkout for 25 minutes waiting for the administrator because the terminal was frozen...The girl from the checkout came up once, made a cancellation that didn't work, said try it and left, because she was alone and there was also a big queue, there was always some kind of problem with the self-service checkout... So no one solved the problem, and after that I still stood in a new queue at the checkout for another 15 minutes. Or change the store manager and put things in order, or at least recruit staff. This is the number one store chain in Belarus. And I don't understand how you can make such mistakes that can lead the store to losses, fines and bad comments! Do not abuse the fact that customers live nearby and it is convenient to choose this store after work.
The store is great! We bought food for 3-4 days for 40-50 rubles! But some foods, in particular vegetables, leave much to be desired. Last winter, the tangerines were so soft that they buckled when ordered. And now the rolls: on weekday evenings, a couple stays, but on weekends there are absolutely no rolls in the evening! And the rest is an ordinary Euroopt
The location is good. The product is in stock, good layout. The staff is friendly and competent. There are not enough cash desks working, especially after 17 o'clock, self-service cash desks are open, but if an administrator is required, you have to wait quite a long time.