No matter how many times I've been in this store, I always get the impression that the store is based solely on God's word. There are few employees, both sellers and cashiers. The workers are tortured, it's already sad to go into the store, they feel sorry for them every time. There are often long queues at the cash desks + to this, cashiers constantly run away from the cash register to the self-service cash desks, because there is no administrator there. Of the advantages: I have never found any delays, low prices, there are ready-made pastries, a good assortment
A normal store is within walking distance from the house. But there are long queues on weekdays after work. There are constant problems with self-service cash desks and cashiers leave the cash register and run there. I even feel sorry for them, nervous, tired, sad and tortured. There is a small cooking without salads. Only pancakes, pancakes, sausages in dough, BUT delicious grilled chickens with fervor. The shares are like in all Eureka.
The store itself is not bad!
But customer service is at 0.
Today (04.04 at 17.30), When calculating at the self-service checkout, there was no bun (chocolate banana) in the directory, which my child and I took. The administrator was called, the girl who came tried to help, but did not find the barcode, asked the young man to find it.
And here we are waiting, the child was already trying to find the barcode himself, and then your employee's scream hits me: "Don't you know how to punch through the code?" A very "well-mannered employee" shouts at me.
And he shouts this code at me with displeasure.
I ask you to work with the staff.
It may be necessary to post a list of barcodes for bakery products and the phone number of the store administrator at the checkout, so that customers can immediately recognize the barcodes themselves that are not located.