YACvety.bel
43 reviews
November 25, 2022
Good day. We buy flowers all the time, I do not skimp on giving friends a bouquet when we go to visit. I like to please people with flowers... this is the first time I've encountered such ignorance. On our wedding anniversary, we bought a large bouquet of roses at the Rosamarket (Yatsvety) in the Promenade M. East. My husband brought them home in 15 minutes by car, it was 1.5 degrees below zero outside, the flowers were in a package. I was amazed that the petals were in them without a drop of elasticity, like rags. In the morning, 8 roses had buds hanging down, it was expected. The others supported each other in a tight bouquet. The sellers did a great job..
I wrote to the store early in the morning. I expected the store to replace the bouquet. The amount is over 100 rubles. They didn't answer us for a day and then they sent us, referring to the law. No one has ever offended us like this in our lives. I never write bad reviews, but I couldn't help myself here. I tried to save them as best I could, but it's no use if they put most of the flowers in the bouquet, which can no longer be resuscitated.
See original
4
July 25, 2020
It is unlikely, of course, that it will be published))) But, nevertheless, I will share my experience of interacting with this store.
I needed an original, cute bouquet. The site offered a wide selection, reasonable prices, and design design. After a long study of the options, the choice was made on several bouquets, as I realized that they could hardly offer literally everything that is presented on the site. But already when ordering, it turned out that even of these several, nothing can be ordered. Sometimes it's not there, then it's the wrong color, then it's not the season for something. Then maybe it's worth editing the site somehow for what can be done?? Okay... As a result, after a few more attempts, I somehow ordered something. I arrived at the store after the appointed time. I was already late for the event. But in the store, out of the three girls present, none of them had time to give me a bouquet... They were busy making other orders... As a result, I had to just stand there for 20 minutes and wait for someone to give me 2 minutes. But I waited... They handed over a bouquet. With a look like, "here you go and get out of here."..
See original
1
May 26, 2022
Disgusting flowers, bouquet, service! I ordered a bouquet via Instagram, now they are flowers.bel, formerly rozamarket . I clarified the bouquet from the photo - is it like this and is the price like this? The answer is yes. In fact, expectation is reality. I will attach below, photo 1 - expectation, everything else is reality. I took a picture next to my hand to understand the real size of the bouquet and what they have in the photo. I also attach a screenshot where you can see the time that the bouquet was ordered on May 24 and on May 24 on Tuesday it has already wilted. But the most disgusting thing is that the hydrangea was wilted within a couple of hours after purchase, how is that? The bouquet cost 75p, in its appearance and size 20p, the red price at best would never have taken it, even for 20p. The service is as disgusting as the bouquet. She asked me to prepare it to pick it up from 14 to 15:00. At 15:10, no one has started assembling it yet. They do not respond to my complaint in Yandex. Direct, we will go to solve it, so things are more serious
See original
3
August 14, 2021
I bought 27 roses. The next day, everything withered. It's very unpleasant.
Did you ask the girl if they were fresh? When was it delivered? I answered hesitantly this week, and the second one ran up and said yesterday's ones... I trusted him... The most interesting thing is that I FOUND 100 RUBLES in their store at the entrance AND GAVE THEM HONESTLY. I don't know if they gave it to the head or divided it among themselves. And they fooled me.... I will never buy here again, although I was a frequent guest and brought them a decent amount. By the way, then I found out they sell old flowers. A photo of a rose the next day. It was definitely better before. They won't see my money anymore.
See original
4
November 26, 2021
Think 1000 times before ordering.
The manager was considering, but knowing that the order would be transported to another regional city, she did not warn that one or another variety of roses does not really tolerate transportation, but that would be the point. The manager's assurance that the collected bouquets would be photographed and sent for approval before shipment were just empty words. They did not provide a photo, to which they replied: "they did not take a picture."
And as a result, at the time of receiving the bouquets, one of them looks like they have already been given to someone, they have stood for two weeks, they have dried up and they decided to send them to you. After all, you will not be able to refuse the bouquet, since it is sent by minibus. And you will be assured that they are fresh.
But the manager, after seeing the photo, agreed that the flowers were not marketable and the question of solving this situation was redirected to the "director", communication with whom is conducted only through Viber, does not answer the call, only conducts correspondence and assures that it is the director, although in my opinion this is the same manager who agrees with a non-quality product and at the same time redirects to the person's profile to solve this situation. As a result, the mood is spoiled, the flowers have just pleased the trash can. And there was no decision from the directorate.
See original
3
January 27, 2021
Not only were they deceived, they also tried to make a fool of me. We ordered two bouquets of roses 25 and 17 roses 75-80 cm, paid, brought, I see, some small ones, measured for the sake of interest, turned out to be 64. And some of the roses are broken and they tried to connect them with tape and a paper clip. Moreover, all the roses are different, it feels like they were collecting leftovers. I called, and instead of apologizing, they said that the roses were pruned during delivery (imagine, as much as 15 cm as if), that they were measured wrong, that it was not scotch, but "a cellophane was accidentally nailed.".. Etc.. in general, it is unpleasant, the quality of services is at the bottom. I advise you to think a million times before ordering flowers there, and it's better not to order there at all!
See original
5
November 4, 2022
My husband ordered flower delivery from this company. The courier brought the bouquet in terrible condition. The green leaves on the stems are dry, the buds themselves are sluggish, crumpled, the rim of the flowers is also already rusty in color. It is clear that such a bouquet does not ask for two days. There's no way to save him. It is disgusting to send such flowers for delivery when a person personally cannot choose and hopes for good service. In the end, he pays money for it! After writing this comment on Instagram, they replied that apparently we had the wrong conditions in our apartment, saying that the bouquet did not like something. That is, in my Tashkent apartment, the flowers dried up in two hours. The mockery is complete.
I wouldn't put one star on it!
See original
3
July 17, 2022
It's just some trash, I've just been there. I needed dark red roses, went into the refrigerator and was just shocked! That's really what I've never seen, the roses are wrapped as they come in a bunch in a cellophane and they're not just rotten or tired, they're dried up to rusty leaves and the only thing that blooms in these roses is mold!!!!! I swear to you, I've never seen anything like this!!! There are bouquets with mold! I was shocked and didn't even think to take a picture of this beauty, I called the consultant's girlfriend ( in a green suit) and I ask , excuse me , but is there no mold ? To which they say that this is all that is, roughly speaking, take what they give it is Belarusian .... Just a shock and never set foot again, moldy roses and boorish staff are definitely the key to success !!!
Honestly, they used to take flowers there once upon a time, but the last two times my husband took a bouquet of roses ( which is fresh and collected with it ) I stood for 4 hours at most ( despite the fact that I cut and cool water ), and another time my husband brought me was not 25, but 24 .... An unpleasant mistake. The conclusion is horror , there are no words and there is a lot of one star
See original
1
February 15, 2022
02/14/2022 my young man bought a bouquet of 51 roses (shop on Nemanskaya 3).. To be honest, to say that I was shocked when I saw the bouquet is to say nothing. I'll attach the photo. 15.02 I called the number on their website, the operator girl said that they had some kind of bad condition there yesterday for 1.00 rubles. Even if we assume that this is the case, firstly, the bouquet cost more than a ruble per flower, and secondly, you need to warn the client. They packed it beautifully, pressed the buds, when I took off the packaging, I wanted to cry so much. Such money is wasted! Also keep in mind that neither the operators nor the director cares about what is happening! IF YOU DON'T WANT TO THROW MONEY IN THE TRASH, THEN DON'T BUY FLOWERS FROM THEM!
See original
2
August 10, 2022
It's just the bottom, I don't have any other description. You don't have to waste your time on this sharashkin office. I bought a bouquet on 8.08, and asked if there were fresh flowers? Will they stand? "Yes, everything is fresh, don't worry." As a result, 10.08 is on the calendar, and there is already such a thing on the table (I attach a photo). Even the bouquet packaging was removed, pruned, put in a cool place, and they just wilted before our eyes. By the way, this is not the first case, I once bought ordinary roses and the situation was the same, although there are no problems from other stores.
See original
3
June 16, 2022
The bouquet was well gathered. It turned out very nicely.
It is very flexible with delivery - if you can't accept it, you can forward it or return it to the store. I found out elsewhere - Yandex delivery is there and they don't have such options - they sent it, they have to accept it, but what if it doesn't work out?
See original
1
October 14, 2021
Never order flowers from them!
At least for the delivery!
We agreed on delivery from 15 to 17 30.
I dialed them at 17:40, but they didn't even leave.
It turns out to be a classic story with cards: yes, the device (terminal) does not work there, it is under repair, so it cannot deliver, so no one left to visit you!
Well, I asked you if it was really okay to pay with a card...
a childish approach, an irresponsible company!
See original
3
July 6, 2021
The flowers are not fresh! I ordered delivery for a certain few things, I was late and didn't get a call. An hour later, they brought a bouquet until she contacted them. The holiday is ruined. The bouquet stood for exactly a day. The flowers are not fresh. 151 swarms. Here is such a bouquet about nothing for exactly a day. I contacted the store. There is no answer. It is better not to pay in advance if you give another person who will receive a spoiled holiday and a bouquet.
See original
3
October 15, 2022
Disgusting attitude to the client, stood in line for 30 minutes, not only do they work like wet, so some kind of courier or God knows who came and the second seller just scored on the queue and started spinning some super order ... of course the queue froze.
I bought flowers here for the first time and I will NEVER come again. I recommend choosing another store!
See original
3
January 26, 2022
I ordered roses brought by taxi at 21:00, not only does a bouquet of 15 roses fit in the palm of my hand completely different from those in the photo, then they wilted and crumbled in normal room temperature in fresh water until the morning, the first time is so not a high-quality bouquet, I will not order more in this store!!!
See original
4
June 3, 2023
The service is fine. The price of roses is the lowest in the city. The quality of the roses is good. Both the smell and the duration of standing and externally. I bought my mother a bouquet of white roses for her birthday. I really liked them.
See original · Русский
1
June 30, 2021
I bought flowers in this store. The price was announced at 30 rubles for 51 daisies. As a result, I paid more than the stated amount, and when I came home, I still decided to count the number of daisies. There were a third fewer of them. Complete disrespect to your customers!
See original
3
May 29, 2021
Terrible service. Before you hire employees, check their ability to work with a calculator. Not only are the roses broken, they almost cheated on a fairly large amount. And no, to apologize, they silently and unhappily roll their eyes. If you don't want to spoil your mood, you're not here.
See original
3
March 5, 2021
I bought roses today, the girl assured me that they were fresh. As a result, they fell off after a couple of hours. Bottom line: if you don't want to make a person "uncomfortable", then in no case do not buy flowers here.
Lies and lies are worthless to such "specialists" and the store.
See original
3
December 3, 2021
A terrible store on Nemanskaya 3, the flowers are old, the promotion indicated on the site is not valid, the sellers are uncommunicative, they do not know how to sell. The word florists is generally passed by.
This is the first time I've seen this in a flower shop, so I'm so surprised.
See original
4
August 19, 2021
I bought a bouquet of roses - they wilted in one day. It was very unpleasant. There is no response on social networks, messages are ignored. A terrible office, beware of contacting it if you don't want to spoil your holiday.
See original
3
March 30, 2021
I do not advise you to take flowers here, they are already brought "frozen", they cost only one night. The next morning, the whole bouquet was holy. The price of the issue is 108 rubles. for 5 twigs. Great business on flowers that are not the first freshness.
See original
3
February 2, 2024
Now it's Rosa bel. The quality of the flowers has dropped terribly. I do not recommend it.
See original · Русский
October 16, 2021
The best place to buy flowers. If you need a beautiful and good bouquet, I always go to this place
See original
2
July 24, 2020
The flowers stand for exactly 1 day, then they dry up. The first time I thought it was an accident, I bought it the second time - the same thing. I strongly advise against this store.
See original
7
1
November 15, 2021
They respond quickly on Instagram, but the flowers are not the first freshness, and the bouquets look sparse. I took it once, I probably won't do it anymore
See original
2
May 3, 2022
if you are lucky with the delivery, you can buy fresh flowers, but very often they do not come across the first freshness
See original
June 18, 2022
I buy flowers only here! Excellent prices,good color quality
See original
November 29, 2021
Always fresh roses, great prices and friendly staff.
See original
1
April 2, 2021
They cheat with the price on the website and upon the call, neither where it is indicated that it may differ, nor I advise you to buy here!
See original
3
July 10, 2021
Expectation is reality. It couldn't be worse to spray dried flowers with spray paint instead of food coloring. And in insta everything is fine in their profile, like, there are no bad reviews
See original
5
March 24, 2022
The flowers are great, everything else is terrible, the staff is not working well, it's all dirt, mess
See original
1
March 23, 2021
The service is simply disgusting!The flowers, to put it mildly, are not the first freshness. I do not recommend it.
See original
3
July 26, 2023
It's getting worse and worse every time
See original · Русский
September 5, 2021
The flowers are not fresh at all, they wilted after a day. Very unpleasant
See original
3
September 28, 2020
AwesomeYou can get a discount for an additional fee))
See original
3
1
July 4, 2022
It's always nice to go for the colors.
See original
1
August 8, 2020
Terrible service
See original
7
April 5, 2020
I bought Flowers here once. He just said it was for Mom.... We've done everything. Mom sooooo liked it)))) thanks
See original
1
1
November 12, 2019
I've bought it several times and I'm disappointed every time. Not customer-oriented, unpleasant communication. Alas, the flowers wither quickly.
See original
10
1
September 27, 2019
Polite staff. Nice prices. Efficiency.
See original
1
4
March 23, 2020
Gorgeous flowers
See original
1
2
March 15, 2020
Flowers are cheap.
See original
1
2