Irresponsible support service! It is impossible to contact the operator. The driver did not answer the call, when he received a call, he said that he could not speak Russian. They contacted him in Uzbek, but he still couldn't explain where he was and asked to cancel the call. It was 04/11/25. Car number 400937. On the next day, funds in the amount of 9999.0 soums were debited from my card. When I contacted the support service, they couldn't explain anything specific or intelligible - just general phrases. I won't use this app anymore, I don't recommend using others- you'll get bored.
Today we ordered a taxi with my son to go to class. But the driver started the trip without us .... Like he picked us up... They couldn't cancel it, because there was no "cancel" label. The trip was on. At the end, the money was debited... The driver did not answer the call. Then he answered and was rude... The support service did not help. They wrote that the taxi was at the specified addresses... I tell them that there was a taxi, but without us... In general, the service is disgusting...
we caused comfort.
I ordered food yesterday. The delivery guy didn't even come to the yard. Although we were waiting for him at the entrance. Cancelled the order. And he left. The restaurant did not return the money. There is no food either. I'm writing to Yandex. They said they would return the money, but they never did. The result of any delivery is doing what he wants. He can take your order for himself. And the company says that the client did not pick up the phone. Although he never called us)))))). I'm in shoke