Dear driver, if you can be addressed like that at all! Why did you act like such a pig with an elderly man and her escort?!The situation is as follows: my mother and grandmother (85 years old) were in the medical center for bandaging after certain medical manipulations, they called a Yandex taxi, the driver arrived, they got out and walked slowly arm in arm, the driver was standing across the street from the medical center, my mother did not see him at first and called, he picked up the phone and said that I I see, but you're supposedly low-mobility (although you were walking on your own, just slowly), look for another car! His right - he doesn't want to - he's not lucky, OK! But - he did not cancel the order himself , but simply drove 2 meters forward and the paid wait was ticking! He had been standing there all this time and brazenly staring at these unfortunate two! Mom was not immediately able to cancel the trip, although not by her will (waiting for 148 rubles ticked) to call another taxi! If the driver didn't want to take it (for his own reasons, you never know) - well, cancel the order yourself, why stand two meters away and watch with a paid wait!
Shameless !
The review applies only to the Yandex.Taxi service in Moscow. There are no complaints about the driver, on the contrary, thank him for his help. We were in Moscow, called a taxi to the hotel, the driver parked the car in a slightly different place, since there is a paid parking in the place where they were called. Since there were fans in the city, plus passersby gave incorrect information, we went in the wrong direction. We called the driver, he was in touch all the time, explained how to go, thank him very much. But for waiting, about 250 rubles have accumulated. I think this is unfair, and there was no warning about it. They called the operator, first they said call from the number from which the order was made. They called from the number from which the order was made, and said pay for the service first. No customer orientation.
It is better to ride a bike in rainy weather!!!
I called a taxi, immediately asked the driver to go along a certain route because I was very late. As a result, the driver still drove down the street where there are constantly huge traffic jams. This is the first thing. Secondly, I made a stop where the river was running, as it is raining in Sochi. I got wet and my child is a schoolboy. When I got out of the taxi, I realized that I had left my umbrella in the back seat. As a result, I was soaked to the knees, my head was wet, and I barely called an additional taxi. And the phone also got wet when I tried to additionally call a taxi.
They offered only 100 rubles in general class 👍