I bought an epiphone from them through ozone. There was no limit to joy, I even wrote a good review, then the store disappeared through ozone altogether, I wanted to write to support. I bought a guitar in November. I started playing in January, a string snapped, and the guitar is constantly getting upset. The bridge peeled off very quickly, although she hardly played the guitar. The black insert on the case is also completely peeled off. The store confirmed that the real epiphone is not made clumsily. There are problems with the frets too, it catches on. There's already 5k invested in the guitar from above, and I don't even think it can be sold.…
I would like to express my gratitude to the store staff, who professionally and without unnecessary questions solved the issues with delivery, which was not quite usual. And I wish the management prosperity and careful treatment of such personnel. Thank you very much! I'm your client now. 🤝