Very strange craftsmen are working. Jeans were being repaired, the employee could not calculate the amount of the order, nor tell if they would take the job, she said to wait for a call, since it would not be her who would do the work, but another craftswoman. Okay. We waited, received confirmation that the order was being accepted, were horrified by the price tag for 2 patches, and are waiting. They came for the order. She was met not by the craftswoman who did the work, but by the same one who accepted the order at the very beginning, and then the circus began: "so they refused to fix you," "oh no, your pants have already been given away," "oh, here they are... Wait, there is no amount to be paid and no information. no, it wasn't me who filled it out, I couldn't fill it out like that..."
The work itself, by the way, was well done, but such an organization rattled the nerves of my loved one.
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Александра Смотрова
Level 5 Local Expert
November 13, 2024
Excellent workshop. I always bring things here for repairs. Recently, there has been a discount when filling out the questionnaire, which is a pleasant bonus.
I came to clarify about urgent shoe repairs. I didn't ask if I should be evaluated as a person who wears shoes badly. I didn't have time to leave, as the staff began to discuss what and how I reported. Yes, that's why I asked a question and even more clarification, whether they could help me quickly or not. Rudeness of the highest degree. Perhaps you should learn not to discuss your potential client, at least in his presence
I've never written reviews, either good or bad, but in this case the situation was too upsetting. We took the boots to the workshop to make the seals. They did something, and at the same time disfigured the shoes. It is impossible to even guess how the repairs were carried out so that the boots would look so twisted in the end. Complaints and complaints were not presented to the master, because he behaved rudely both at the reception and at the issuance. It is clear that apart from even more rudeness, there was no way to change the situation, so just choose another workshop.
Of the entire network of YALIN, I especially want to mention the repair located at this address.
They work on weekends, which is a huge plus.
Also, there are competent staff working there. Who treat each client with understanding and concern. They advise the best way out of the situation.
A rough craftsman, gluing the sole without a guarantee "because with glue by hand, there is no press." (As if that's my problem). Only the nose is taped, because "where it was shown". The fact that next to the glued "neatly, as requested" nose, the detached piece of the sole protrudes does not bother anyone, because the master needs to show with his finger where to glue. Neatness is when the fir tree protrudes, but not very much. Is it clear?
I did not carry the shoes, the lady was even more rude, if you suddenly decide to carry the shoes here, because you are close, please change your mind :)
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Anonymous review
September 9, 2021
It is quite high-quality and the price is without a wolfish grin.