I gave away the car with a problem on the can. the bus. They started offering engine repairs for 1000 + $, saying that with a can. The tire is fine. When I asked to read the car in front of me, they said that they would not waste time on it and that the problem had been known for a long time and the engine needed to be made. I took the car. It turned out to be a 50p motor, but the problem with the can bus was still there. I always thought that professionals worked here, but it turned out that they were amateurs. The person simply connected the computer, looked at the errors and sentenced the motor. He did not offer a full diagnosis, and even more so he did not make it, but he brushed aside all my arguments and arguments. I used to come there was a different master receptionist, maybe that's the problem because the approach used to be different.
They lost their qualifications a long time ago, it all came down not to a name that had been at the bottom for a long time (Pasha and Kilill), but to stupid money-making. They don't solve the same problem with my car the first time, but they fix it for a while so that I can go to them again and pay the money. There is no conscience at all, they don't want to talk, they have a biased attitude towards the client. I would strongly advise the prosecutor's office or whoever is monitoring such "offices" in Belarus to pay attention to them. For my part, I will write letters to the control authorities to check and eliminate the shortcomings in this "office", since in Belarus, a country that is loved, among other things, because the law works there, this should not happen. Customers are kindly requested to leave feedback in the book "complaints and suggestions" so that they can get together and file a general complaint with the relevant authorities!
I have been serviced at X DRIVE for a long time.I am satisfied with the quality of the work.They are made within the agreed time frame, without postponements and other excuses.I give a rating of five out of five!
I have been serviced by the guys from xDrive for the 3rd year since I became the owner of a BMW (I diagnosed the car before buying it, by the way). A very professional approach to business, a friendly atmosphere and current prices.
Good day! BMW owners! It takes a very long time to tell, but in short I will say, I applied, a lot of money was spent (485rub), as a result, the causes of the breakdown were not eliminated and now nothing can be achieved from them, since they made the order-outfit competently on their PART!!! DRIVE PAST THEM!!!
Super service, I have been a customer for 3 years, tire storage, tire fitting, collapse. Satisfied. Acceptance according to all standards, the car will be completely photographed
Good day!
I would not like to leave a negative review, but when the car after repair became worse to drive than before…
A friend advised me to contact, as if highly specialized specialists should repair the car efficiently. The key word is "should".
The injectors were repaired for the first time. It seems to be without complaints. But even a child could handle it.
The second time was brought with a specific problem. We kept the car for more than the agreed period, the error did not go away, a new one appeared.
The third time. We asked again with a real list of problems. Still, solve the oil problem (most likely replacing the pump), check the stove and report the wear level of the pads. They said a couple of days for repairs.
Result: replacement of the circuit, the ignition was incorrectly set!!!!!!!!!!!, they said everything was OK on the stove (after 4 days it stopped working at all!!!!!), they forgot to look at the pads!!!!! and the car was returned 8 days later. The car became tight, not driving, refused to go at all, there was a set of additional errors on the dashboard. Even if the BMW is in terrible technical condition, it will still drive. But these "specialists" managed to do the impossible - the car just didn't go.
The master is not customer-oriented at all, he did not answer calls.
As for Director Pavel... this is generally a separate conversation. The main thing is that you come, we do not promise to do it, but we can look at it and take more money with you.
I definitely will not recommend this service to my friends!!!
I thought for a long time whether it was worth writing or not, but I decided to write anyway so that people would know about my experience of contacting the X Drive service station on Mogilevskaya.
I turned to them with the simplest task of reprogramming tire pressure sensors on a BMW F31.
They said no problem, 20-30 minutes of work. I arrived, gave the car back, an hour and a half passes and nothing happens, I ask what happened? They answer that since the monitor in my car has been replaced with another one, something is not working out for them. I was a little late, I was counting on 30 minutes, and here it is.
We agreed that I would go to work, and when I arrived, then 10 minutes and they would do everything.
After 2 hours I arrived and they took up my car again, they said 15 minutes.
An hour has passed, two have passed.
They kick out my car and I don't recognize my car after sitting in it!!!!
The DRL stopped working, the car began to forcibly turn on Eco pro mode at every start, many other functions disappeared!!!!
To my claims, the director of LLC Pavel replied that I was to blame, because he did not say that the monitor was replaced. But the monitor was replaced with the original, just with a larger diagonal, it was replaced back in Germany and it didn't bother anyone before.
At my request to return everything as it was, the electrician of the service station said that he could not do this, because his qualifications and programmer are not enough and that I go to someone else.
As a result, I went to another person who did everything for me in a maximum of 15 minutes.
Conclusion:
Of course, everyone can have certain difficulties, but when they try to make a fool of you and blame the client for everything, and even raise the tone on you, it's not in any framework!!!
As a result, I spent almost the whole day at a HUNDRED with the simplest problem, I heard what a bad client I am and what more they won't repair my car. And that's what Director Pavel told me, that's the attitude towards his clients, and I came on a recommendation. As a result, I solved my problem in 15 minutes in another place.
I don't recommend it to anyone else on X Drive anymore!!!!
By the way, those who recommended this service station to me, after learning about my adventures, said that they would not go there anymore either.