The queue is endless... people stand for hours..There is a catastrophic shortage of staff…
The poor operators are holding on with their last strength, but they are not rude, they are trying their best to serve as many customers
as possible, there are very few places to wait... in short, a complete failure of the service system, and after all, pensioners mostly come there, it's just an outrage!
In my opinion, the worst branch in the city. There are always a lot of people going to the cash register, often the cash register works alone instead of three. There are also huge queues of 60-80 people for the operators.
In May, pensions were credited to blocked cards. I would like them to work at the proper level.
Oh my God, I don't even want to comment on the horror of the service 0
Staff 0
The kasha queue was here in 2016, then 2020 and Friday 2025, so far the same thing has not changed
Not a bank, but just a nightmare. If you are here, be patient. You'll be queuing for a long time, and it's not a fact that you'll solve the issue. The employees are incompetent.
There's a long queue, they even waited a week to receive it, they don't have to talk about cleaning. The place is terrible, as if a bank had been opened in the construction site
The bank is located in a busy residential area of Tashkent, the massive town of Aircraft Manufacturers. Excellent service with professionally trained, courteous staff. With a network of ATMs in the city . Come in...
One star for the fact that the employees of this department did not respond to my complaint. Circumstances. There are ATMs near the branch, I tried to withdraw cash from a Visa bank card, in the equivalent of $ 100. The ATM debited money from the card, but did not issue cash. In response to my requests to look into this issue, the branch employee said that in a couple of days, the bank would return the money to the card. THE BANK DID NOT REFUND THE MONEY!
The staff is zero. The reception is good, there are no complaints. But they don't answer the phone. And when you come, you see that there is no order. I'll change the bank.
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Максим Скляренко
Level 12 Local Expert
September 17, 2023
What is the bank, what are the employees and the building..... In general, it's just sadness. Perhaps one of the worst banks in Uzbekistan.... For servicing and spitting on their own customers, for sure.
The work with clients is organized at a low level.5 employees work in a small, stuffy, noisy room.even working in such terrible conditions, they calmly and correctly answer all questions. 5 employees in one small room!!!!!! Hence the queue— a huge crowd of customers. I would like to note the good work of the Khurshid operator.
The bank itself is good, but the staff is so slow …
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сидоров
Level 17 Local Expert
September 11, 2023
And there is a lot of one star . a very small office does not work, the cards do not give themselves they do not know what they have on the site. It totally sucks.
probably the most terrible bank in the universe, it's a mess, the department staff do not know where to find it, there are a lot of queues and there are not enough chairs, in a word, a MESS
This bank is a separate topic. Do you want to change the currency? Get ready to stand in line for an hour or two...and in general, there is a crowd in any department of the bank.I don't recommend it