I took a ticket to the cashier to get money for burials, stood for 1 hour and 20 minutes, went to the reception to ask why my letter queue did not fit, to which they replied that burials were given out last, went to the boss, he was the deputy and told me I could not help, and then began to talk on the phone with who knows who. I do not recommend this bank, previously I had problems with my mother's pension and the help of those problems.
To be honest, the queue is electronic, then it works, then it doesn't work. And the service is bad, i.e. some employees do not correspond to their work at all. I don't know where the management of Hulk Bank is looking. But some employees understand and work perfectly, in my opinion they will soon leave for other banks. It's just a pity to look at this Hulk Bank.... the repair is excellent and the state entrusted them with a pension and other loans, in particular a loan for female students. But Halk Bank does not know how or does not want to use this trust of the State.... what a pity!
The staff here are very rude. In my opinion, they work for free. Because of this, they are not afraid to lose their jobs and are rude to their customers