Xalq Banki
88 reviews
March 6
This is probably the worst bank in Uzbekistan.The service is disgusting, they work slowly, they distract each other.their personal problems take precedence over their clients.All operations are slow.I am very sorry that all the pensioners have been transferred to this bank.The bank's employees do not respect their customers.Sometimes they communicate very rudely or don't respond at all.
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1
April 16
Hole by hole, boorish staff, I stood in line for an hour to apply for a card, then they sent me to the cashier to pay the fee or dues, despite the fact that the cashier was free and was on the phone, I sent for a coupon anyway. I don't recommend it, I constantly swear at you, I can't really explain anything to the operators, I'm constantly distracted by your problem
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2
January 17
The worst bank where incompetent employees sit. They skip the queue at the checkout. The program doesn't work every time I go to this bank. When the queue approaches, it is redirected to another ticket office. They put a cr that doesn't work, ostensibly for feedback
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5
April 14
I liked everything, the operator understood me right away. He said the issue would be resolved today, and indeed the money that was debited but not issued by the ATM was returned in full. Thank you for your promptness
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1
April 23
We came to pay for utilities, the cashiers are old women, not polite, we won't go there anymore, it's a pity that other banks canceled utilities, other banks employ young girls, polite and friendly
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1
May 31
I haven't seen such an outrage for a long time, I'm disabled, I had to stand in line for 5 hours. The notification system broke down, and as a result, I was served last.
I found the card at the end of the term.
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March 14
The queue moves very slowly due to the fact that cashiers deal with those who do not have a queue number like "tanish bilish" and even so they serve very slowly. I'm sorry that I contacted this bank.
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1
November 14, 2024
Hulk Bank, I call the bank of grandparents)) huge queues, so also grandparents put pressure on pity and persuade them to skip them, so you have to stand a little longer than you could, but the staff is polite, they work without fuss, and of course it is far different from today's modern banks, you go in and see what is done for the people, not for customers
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3
May 19
Customer service is very slow, employees are constantly on their phones, and sometimes they could not answer basic questions about banking services.
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1
October 11, 2024
What does the call center get paid for? I waited an hour to get there, mockery! They just picked up the phone and hung up. Suddenly, if the debt on the loan is called 10 times a day!!! I wouldn't even give it 1 star. The service sucks, it's a shame!
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4
April 4, 2024
The first and last time I visited this bank, which is on Hamid Alimjan (it seems to be considered the main bank). The customer service is terrible, they printed out a receipt for me on some draft, I just saw it at home.Everyone does it as a favor. You stand and wait for someone to serve you, and the staff, not paying attention to you, talk about their lives among themselves.And they also ask with a favor: "they say what do you want?".Never set foot in this bank again.
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3
November 15, 2024
You will wait too long, not all employees work, if they work very slowly, they don't care how you wait. Don't come to court if you value your time.
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2
May 6
It's impossible to get through, the call center doesn't work at all, I've been calling all day and I'm the 4th in line.
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3
November 1, 2024
Now it is unclear in this bank: there are many operators, but the queue is only for 2 operators. The queue, plus on the second floor, is very crowded, I did not like it...
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2
2
March 29
It's a good bank, there's such a queue in the morning and polite staff
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1
March 4
Terrible bank!!!!! I can't get through!!!!!!!!!!!!
Never go there!!!!!
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2
April 22
The service is 10 out of 10. The staff is polite.
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April 28
At the entrance, the girl standing at the reception is not treated, the person who came is being answered in reverse, there is also no clear answer to the questions
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1
November 17, 2024
It is necessary to improve and accelerate the bank's operator work. It is necessary to improve the service
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3
July 23, 2023
The bank meets all the indicators of a modern institution. I use the services of this bank. Excellent location, atmosphere, kind attitude to customers. Responsive staff.
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3
2
May 14, 2024
We've been going to this bank all our lives, because it's near the house.
At first, the reconstruction of the 1st floor began, we thought well, not for long, but it took so long.
But the staff at the bank became just terrible, such a boorish attitude, as if she came to their house, it says on the website that the bank works until 18:00, came at 17:05, I ask if it is possible to change money, to which the woman replies "don't you see what, we don't work all are closed" in such a tone, as if I had dropped in to visit them at home. A man came in after me and they calmly changed his money. I'm just in complete shock.
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4
January 7
There is a lot of people, waiting in line.
See original · O‘zbek
3
February 23
Good bank, 5+ service
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April 3
Huge queues , working slowly
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1
May 24, 2023
Bank. An ordinary bank. You need to stand in line to solve any issue. ATMs are sometimes working, sometimes not. But the girls always help at the entrance. Security too. They let you sit and wait for the start of working hours.
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3
1
February 3, 2023
There is a constant queue at the volute exchange window, 10-20 people each. An electronic queue is working, but the window operator does not call customers, everyone is crowding around and you spend 20 to 40 minutes to change money. Today I tried to change $ 100 into bags, after waiting 20 minutes, when I came up to complain about why it took so long, they told me, but there was no sum... And this is normal! You see, there is no Uzbek money in the bank of Uzbekistan. It's a mess!!!!!!
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3
September 5, 2023
The most terrible bank! It's a complete mess!!! I have to wait in line for half a day!!!
Directors and deputies do not want to solve any issues!!! Hulk Bank is a people's bank, but alas, not for the people!!! Shame on you!!!!
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8
1
October 10, 2022
There is a slight inconsistency in the actions between the departments, but it is clear that the bank is very customer-oriented, and tries to please the client. In general, I liked the level of service very much. Excellent bank, I recommend it!
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3
3
February 7
Polite to customers.+
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1
July 21, 2023
The staff is at the level of hello, who has been recruited by xs, they need to study, study and study! The girls are sitting at the reception, why? They don't even know what's going on and who to send where, what is it? They'll pick you up from the train station
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5
October 17, 2023
The service is absolutely zero, the room seems to be falling apart, instead of the hostess there is a 2b1 guard, the next system is terrible, and in principle the system is terrible. Count!
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3
February 13
It's a pity that there are no parking spaces.
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1
May 28
Service is equal to "0"
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1
April 5, 2024
You can not get to the Bank Number by wire, short raqmgaham, even to the city Number, 4 different number can not be dropped by re-wire. Time without memory. They raged my sadness.
See original · O‘zbek
3
1
June 27, 2023
I used to go to this branch, but I stopped because of the huge queue and sometimes I don't have time to wait so much and that's why I don't go to this bank anymore
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3
April 5
Everything is slow
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3
September 27, 2024
Expensive bank for a penny. The system is even more rational than in the 90s.
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3
July 23, 2024
There are huge queues at the ticket offices and the service is terrible
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3
October 14, 2024
Low level of staff
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2
June 8, 2023
They came to change money, waited out a long queue and ran out of money in the bank! And it's also called the people's bank... which is not for the people
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3
July 6, 2022
A terrible bank! Two cash desks and not one has a cashier! I opened the UZ card/MIR card in this bank!You cannot top up your card through an ATM, the service department does not do this. All processes are very slow! It 's a pity for the old people who get a pension here !
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5
May 19, 2023
Bottom, the card is issued for a month, the queues are alive, although there is a system of coupons, employees do not want to work at all, they sit in their phones
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3
May 22, 2023
I always came out of this bank happy. Maybe I'm constantly lucky or the staff is really good.
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2
1
October 16, 2023
Excellent staff, work strictly on schedule, thank you
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2
August 6, 2023
Very fast service! Of the cons - sometimes there is no light!
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1
3
March 9, 2023
There was the last one in line at the bank, I was left alone at 12:59 exactly, one of the cashiers said that they were closing for lunch. It is very "nice" from the employees. And there wasn't even any money to exchange. I wasted my time. Only one of the cashiers sent it to another bank.
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4
January 5, 2024
The staff is so friendly. Practically nothing works.
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3
April 24, 2023
Convenient location, large office, but often a live queue
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1
3
January 14, 2024
For the second month, they cannot make a funeral payment.
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3
September 17, 2024
It is impossible to get through. The phone is not picked up on any number.
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3