I'm not happy.
Due to the delay at work, I managed to come to the pick-up point 10 minutes before closing, there were 3 people in line, there were two employees at the WB itself, one of whom issued orders, and the second stood and just looked (she was not doing any work, but just looking at people)
As a result, it turns out such a situation, the girl who issued orders, just 4 minutes before closing, refuses to serve the woman in front of me and me, for what reason? I seemed to make it to closing time (and not even in a couple of minutes), I just stood there for 10 minutes and was refused, although my order was paid for and I just needed to pick it up
I am very dissatisfied with the service!!!
Not the pick-up point, but just a fairy tale ... as the clock struck 22:00, immediately everyone went out, the point no longer accepts. The fact that people have been standing for a long time, many on the street in bad weather, does not bother anyone. Everything can be understood and the fact that the working day is over too, but then you need to somehow manage the queue so that those standing could not waste their time and employees leave on time.
The pick-up point is very conveniently located, but unfortunately it is always very busy. Therefore, the whole family had to move to another pick-up point.
A convenient place, although they wanted to close it, but they looked at the queues in the next one, so much so that it was impossible to order goods, do not leave there. The place is good, but the head structure is not good, to put it mildly
Boorish staff. They manage to respond to private messages, but they do not have time to issue orders. The queues are huge. The entrance is not indicated on the map.
They always deliver the goods quickly. The absence of queues is also an important fact-this is the working time. It is very convenient that they work late. You can come and pick up your order after work.
Convenient location, there are never queues, you can always pick up your goods quickly, unfortunately they do not accept cash payment. There is a place where you can park your car.
It's a small room, there are a lot of people. And what to demand when it comes to a huge number of orders and issues. You definitely won't get smiles on the employees' faces)