We use the Valberis marketplace often. The pick-up point on Pushkin is conveniently located next to our house. One of the disadvantages is the lack of private parking. There is a military enlistment office parking lot around the corner, but it can be clogged with cars arriving at the military enlistment office for an hour. Many more small-minded drivers park right at the door of the pick-up point. Given that the road is very narrow, it is not convenient. There are 2 operators working at the pick-up point. The older woman is friendly, adequate. And younger ones are not in the right place at all. She always gets everything out of her hands, apps don't work, payments don't go through, and there's a crowd. So she also manages to be rude!
I ordered a massager, it was not a worker who came, they immediately took it away, they said they issued a refund, they did not give anything to my hands, they did not give me a check, and they did not return the money
A very good pick-up point, polite and always helpful staff. The goods arrive very quickly, the room is clean. I like to receive goods at this particular pick-up point.
Nothing to eat, equipment, anything that can break - you can not take it at this point. You try to pick it up quickly so that they don't trample it down. Well, I don't like the garbage service! WB has a very good idea - to buy directly from manufacturers. The quality of the service has ruined everything. They took the usual phone for calls - the packing box had just not crumbled in their hands, it was not their fate to seal it in a bag. The PVZ is not suitable for receiving products at all - heat and crowding. There is also a fee for refusing such a "service"...
I ordered pasta from valberis in Shymkent, Kazakhstan, instead of 1 box, 2 packages arrived, refused, did not make a refund, I write to the support service at first they said wait a couple of days, the money will come, now they ignore my messages altogether, there is no such thing in Russia, why they took the goods and did not make a refund, it is not in my personal account, Valberis point Shymkent, Chokan Valikhanov str. d227, do not place an order there, they do not know how to work, they did not make a refund, the goods were taken away!!!!
Zhezkazgan Pushkin 17, the employee is not an adekvat!!! almost sniffing the product for a refund, for example, today. she did not accept the sneakers, because the line was slightly marked with a pen, she said that it was a factory defect!!! If they weren't small, I wouldn't even pay attention to it!!! and this is not the only case, he sits, revels in his "power", there are no more achievements for a person! tell me who to complain to