Wildberries

4.8

164 ratings

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Level 3 Local Expert

The staff treats customers disrespectfully, at first I tried to ignore it, but as you can see, it didn't work out. They don't respond to questions several times, they're rude, they twist (I probably thought I wouldn't hear) it's clear that they don't care about their job, I understand this is not the best place to work, but the people around them are not to blame for their situation and I don't want any two ill-mannered girls to spoil my mood. Change the staff if you want orders and people to arrive at your pick-up point.

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Сергей Самусенко

Level 6 Local Expert

They wrote off money for goods that they did not buy, but they were immediately refused at the point of export, the vehicle did not fit (everything is under the cameras). Tech support did not help in any way, they referred to the error of the manager, who made the payment, and then issued it as a refund from home. He allegedly received the goods, took them home, but then returned them. Check the invoices after purchase...

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Анна Сермяжко

Level 7 Local Expert

An excellent order pick-up point, pleasant staff, work quickly enough, there are usually no large queues, and if queues happen, then every customer is served very quickly. There is only one fitting room, there may be difficulties with fitting. But overall the place is great.

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Наталья

Level 8 Local Expert

Everything is fine, the only small room, you can't turn around. There are often queues from the street. One more fitting room is missing. The staff is good. Just a lot of turnover.

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Наталья Савойко

Level 7 Local Expert

The most terrible wb point where you had to pick up orders! Firstly, almost always, at any time and in any weather, there is a queue outside!! Accordingly, you need to be ready to spend an hour there, first to stand in line for the delivery of goods, then to the fitting room, which, due to the huge flow of people, are dirty, scary, and then waiting for the order to be paid. And this is all at the usual time, on holidays it is generally better not to go there. A narrow inconvenient passage

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Roman

Level 4 Local Expert

For several times when I visited the pick-up points, every time I came across dissatisfied faces of employees. It is clear that working in such an area can be stressful, but communication with clients should be polite and friendly.

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415530 Шелег

Level 3 Local Expert

There is a queue on the street, only 1 person works and apparently he doesn't care about his job.

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Алевтина Шабанец

Level 6 Local Expert

There are two pick-up points nearby and both are working with a bang. They are always smiling and say hello. The questions are answered intelligibly. The goods are handled carefully

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Диана Шляхтеня

Level 4 Local Expert

There, one of the girls works with speed and talks in the manner of a saleswoman at the village's only selmag in the 90s. It wasn't very pleasant

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Маргарита Аксенова

Level 10 Local Expert

There are almost always queues. The staff is not as friendly as at another point- probably because of the large flow of people always .

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Лира

Level 4 Local Expert

A good PVZ, I came for 2 goods, 2 more goods were at the acceptance, surprisingly everything was brought. People who write for a long time about acceptance, try to go for an order, in my case everything was given out, so 5 stars. Of the disadvantages, there are long queues in the evening, but this is not surprising, rush hour, everyone is coming from work. At normal times, a couple of people are in line

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Ксения Корбут

Level 3 Local Expert

The most terrible pick-up point! The manager of Milan absolutely does not know how to communicate with people, they turn returns as they want, there is a queue from the street, there is nothing to breathe, dirt, it's terrible in the fitting rooms! There was not even a pen to write a complaint at the pick-up point! The wrong product arrived, they refused to refund the funds! Pass by!

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Дмитрий Д.

Level 3 Local Expert

Everything is great, the managers are very pleasant and attentive

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Sergei Sokolov

Level 15 Local Expert

In general, it's not bad, but it felt like the employees didn't care about my product - they didn't care about other people's problems. That's why it's 4, not 5.

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Егор Дудин

Level 9 Local Expert

The staff is super. Well done girls👍) The queue is always long, but I don't remember waiting long

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Katarin 🔗 Alekseeva

Level 2 Local Expert

the best pick-up point, thanks to the girls for their hard work 😌

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Андрей Шалонько

Level 9 Local Expert

There is a long queue all the time , you just need more pick-up points .

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Юлия-Александровна Тимошенко

Level 11 Local Expert

A great point, always polite and fast administrators

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NAYDICH

Level 12 Local Expert

Great location and great staff 👍

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Артем М

Level 16 Local Expert

Personal well done

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Andrew Lagunovich

Level 18 Local Expert

A normal point, they always work quickly and clearly. There have never been any complaints.

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Дмитрий Л.

Level 4 Local Expert

The pick-up point takes a very long time to process incoming orders + As soon as you don't arrive, there are huge queues. You have to stand for 20-30 minutes behind the order. There is always one employee who works and does not cope. The company, seeing this, does nothing. It is better not to order at this pick-up point.

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Виолетта Черныйдрозд

Level 2 Local Expert

Terrible pick-up point! The goods arrived in the morning - in the personal account at 10 o'clock it was reflected that the goods were being accepted, by the evening the goods were not accepted! Here, either the workers can not cope, since the workload is large, or they work carelessly.... And there's always a huge waiting queue!

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Ирина Сибирякова

Level 4 Local Expert

The product that you ordered is needed as soon as possible. The application shows that he arrived at the pick-up point at 9 a.m., it is now 19 o'clock and he is still not ready for delivery. This is the first time I haven't been able to receive an order for so long because it still hasn't been sorted. 🤦🏻

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Илья Делец

Level 8 Local Expert

A lot of people

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Дмитрий

Level 2 Local Expert

There are constant queues, they order 20 things and hand them back, the queue is waiting, the crowd is standing, there are 3 employees in the store, one works and serves customers and 2 are talking behind the screen. It is better to overpay in a normal online store with delivery and not waste time and not worry yourself in these queues.

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Tatsiana Smolkina-Dsessa

Level 10 Local Expert

One of my two favorite items.

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Екатерина Бевзюк

Level 4 Local Expert

Wonderful staff, excellent pick-up point

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Елизавета Дрило

Level 6 Local Expert

My salvation, I'm taking everything I can from there.