Good afternoon!
Unfortunately, I cannot recommend this delivery point. The service leaves much to be desired — the staff work too slowly, which causes significant inconvenience to customers. A particularly negative impression was made by one of the employees, who allowed himself to communicate on the "you" with clients, despite his obvious youth and lack of professional experience. This is completely inappropriate and indicates a low level of corporate culture. I hope the management will take measures to improve the service and increase the level of interaction with customers.
Horror. Disgusting service. A young illiterate young man is arguing with adults, behaving boorishly. He doesn't give out things, but throws them like dogs. The complaint book is not in place. Imitates boxing as if he wants to punch. The supervisor is on his side. If you don't want conflict, run away from there.
Guys, I work fast at the PVZ. Yes, there are queues, but they serve during if there are no problematic orders. Someone wrote that everything was forced, so it's understandable, considering how many people order everything there. Well, in principle, the convenient location, friendly staff. The PVZ itself is almost always clean
Carefully in the rain and snow on the entrance stairs, but otherwise everything is fine!
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Оля
Level 6 Local Expert
January 23
At first glance, it looks like an ordinary PVZ. But the staff, or rather ONE employee (a young brunette), is just some kind of misunderstanding. Rude, sullen, downright unpleasant type. Dear owner! If you don't care about your business, hire more of these people. Good luck!
Standard PVZ, the staff is competent, polite. The only remark is that there are very small ottomans in the fitting rooms, it is very uncomfortable. I sat down and there was nowhere to put my things, only on the floor.
It's terrible! The pick-up point is completely empty, the manager is sitting playing on the phone, the goods are not accepted for 3 days, the delivery of the goods is accordingly not on time... I ordered seedlings, since the product was not accepted, the plant withered...
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Сергей
Level 8 Local Expert
November 3, 2024
There are a lot of breaks, I haven't seen this at any other Valberis pick-up point. The service is not very good, because of frequent breaks, long queues are collected. There is not even an elementary trash can.