The goods were not given out, explaining that they did not have a cash register. The application also specified a cash payment method! The store employee refused to give out the product by clicking the "refuse" button, although I did not refuse to receive it. At the same time, he stated that for payment it is necessary to use the same card as indicated in the application. Despite this, Wildberries charged money for the return of the product! When I asked about the reasons for this decision, the store employee began to be rude and communicate in an inappropriate tone.

See original · Русский

Карен В. ☃︎

Level 4 Local Expert

The product was not delivered at the pick-up point. Because it seems like the employee's program shows that my order has not been paid, but I have paid for everything. Not only was there a delay from the moment the goods were supposed to arrive at the pick-up point, but the goods were not given out, and the money was not returned.

See original · Русский

Yerem Mlhamyan

Level 4 Local Expert

Friendly service

See original · Հայերեն

Wildberries

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