At the PEAK time, everything is very disorganized - a complete mess at the pick-up point.
The employees are quite young and clearly have no experience working with customers / customers / people - they are fussy, not stressful at all - they "freak out" a lot, inattentive to each other (employees do not seek to help each other), but they are not rude to customers and are quite friendly.
Given the small area, it still needs to install high-quality computer devices and scans (they often hang, do not work), add a place for customers to check the quality of the goods (very closely, with the requirement to "check quality control in the presence of an employee") and figure out a certain procedure for accepting goods / its correct placement in warehouses and clear organized delivery.
Good WB, what else can I say. I only went there until it opened right under the house, on 50 let Pobedy Street, and if there's always a queue and the workers can just say "so I'll go out for 5 minutes," then everything is stable on Gvishiani, the only thing is that there's not enough space.
The most terrible pick-up point🙄
Very little space, no turning around, no turning around
The queue starts from Krylia Street, out of 10 people, only 4 can find and place an order
They didn't give me my order because they couldn't find it.
Boxes with parcels occupy the entire point
I ordered there for the first time and the last one
To the question "How long do I have to wait to pick up my order and you found it?"In response, I received "I don't know🤷♂️"
If it were possible to put 0 with a minus, then the score of this punch would be only this