Disgusting service!!!! The behavior of the employee, namely Vitalina (I don't know if that's her name, there was no badge), at the Valdberis pick-up point located at 3 Kulman Street, Minsk, was absolutely tactless and arrogant. The product came with a defect, the employee refused to accept it (referring to the marriage in the fitting room), and began threatening the police. When I told her to call, she debited the money from the card without warning and without my consent. She stopped answering my questions and started ignoring me.
The defective product arrived, the girl refused to accept it, wrote off the money. I've been to different pvzs, and this is the first time I've been in such a situation. I warned you about checking things, but if you stand looking for defects in 15 things, you can simply not see what happened. It's scary to imagine queues with such an attitude during rush hour. As a result, I returned my things through a refund, she got on my nerves, I won't go to this PVZ anymore, it's better to order at home.
The defective product arrived, which could not be seen under the cameras on the seller's table-there were a lot of people, everyone was unpacking the goods. When I came to the fitting room, I found that the vest was missing a button on the back and a hole in the fabric. I immediately informed the seller about this and showed him. The seller refused to pick up the goods and debited the money from the card without my consent.