The biggest plus for me is that it's close to home. I have never had any negative situations related to this pick-up point, professional workers have not lost anything, they have not been rude, there are queues, but the guys work quickly and do not have to stand on duty.
Due to the lack of competence of employees in their work (they were hired, but they forgot to teach them how to use the program), the money has not been refunded for two months. The "senior" manager is just a BOOR who has no idea about proper communication with customers.
It is pleasant and convenient that a pick-up point has been opened in this place among various commercial and other public enterprises. There are fitting booths. It is advisable to add a table, chairs or benches for the convenience of visitors. And work on the design of the room. I wish you success.
Today, 06/07/2024, an employee worked, a man very well-fed with a red beard
I wanted to return the dress, but this employee refused and said that there was a very large puff that was very visible, I started to inspect the dress again, but I did not see any puff, when I asked him to show it to me, he turned the dress out and showed me just a seam in which a thread came out a little, although it was not marriage and even more so through no fault of mine, the staff are all, in principle, very slow to do the work, when you address some question they ignore, terrible PVZ
I attached the photo, I don't consider it a marriage, any seamstress will say that it's the fault of the one who sewed
21.11.24
Employee Angelina found stains where there are none and did not accept the goods. This was the first and last time I ordered something to this address. The worst pvz!!!
It 's a nice , small room , one person works , a polite guy , I was there once , but everything suited me , quickly , clearly and there weren 't many people .
It's great that there is a pick-up point closer to home. Judging by the number of people, it is in demand. I hope it lasts a long time! Although it seems that the location is not on a passing street. Sometimes it is difficult to get by car.
I understand that it is not easy to work at the pick-up point. A lot of people, a lot of tasks. But the guy, the employee, seems to be in his thoughts. You have to repeat several times what you take away, what you refuse.
It's not critical, but it's annoying enough.,
Maybe this is the way it should be, but sellers lack initiative..they can't help with any questions..just on the delivery of the product and that's it..