On 11/26/2024, in the evening, I brought a leather bag for return. The employee of the point behaved extremely incorrectly and disrespectfully! In the presence of a queue of people! Without checking the articles and other data, taking into account only the first photo of the bag on the Internet!!!, she said in raised tones that I had replaced the bag, brought another one, that she would not take responsibility for the return! What kind of behavior was that?? Rudeness, shouting at the buyer. Fortunately, another employee of the point, a man, came out, checked everything, made sure himself that the bag was exactly the one that was purchased and told her to make a refund. To which she said something disrespectful again! I made a refund in the end, thanks to the second employee, but I thoroughly ruffled my nerves! No apologies, nothing came from her!
Please understand!
P.S. I came to the conclusion that it is better to try on things on the spot at the pick-up point and, if they do not fit, it is better to return them immediately!!
The point itself is excellent and conveniently located.
Special thanks to the male employee, who is always correct
Polite staff!!! It was always there, but sometimes the goods are delayed for the arrival of the issue , but everything was always clean !!!!!👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼
I try to come when there are fewer people. But she even came ahead of time and no one refused to issue it. The staff is polite and patient. This is important here!
An employee of the PVZ (young tiktoker Alina L.) posts video from surveillance cameras on social networks. networks with the participation of clients. Be careful! I do not recommend visiting
Very nice girl at the pick-up point🤍
But, of course, it is impossible there in the summer. It's very stuffy and it's quite possible to lose consciousness. This is a big minus
See original · Русский
2
1
Т
Татьяна К.
Level 10 Local Expert
December 14, 2024
We stood at one table for more than 30 minutes
The PVZ itself is very dirty
Mirrors in spots
One employee works😅
Everything is fine! 👍
The order arrived on time.
Friendly staff at the pick-up point.
Even a small queue at the point did not spoil the impression.
Respect!!!
I wanted to pick up the goods, the time was 20.45 did not accept me, there was a guy, not seriously somehow, do the last Chinese to him so that this does not happen in the future!
Terribly, they did not find my order, took the phone, said they would call back in two days when they found it, no one called, on the third day she arrived herself, there were other girls already (thanks a lot to them, they all found and apologized)
There are problems with parking nearby. Behind the barrier.
See original · Русский
1
1
Еропкин Сергей
Level 8 Local Expert
January 12, 2022
It's all good. But before the New Year, the service was very long. We stood outside in the cold for about 40 minutes. There were queues of 50 people. And there is only one girl on the issue. I consider this to be spitting at customers 🤔
I took the sneakers that the child had chosen. I waited in line for a while. There are fitting rooms. If something is wrong, you can return the product there on the spot