On 11/26/2024, in the evening, I brought a leather bag for return. The employee of the point behaved extremely incorrectly and disrespectfully! In the presence of a queue of people! Without checking the articles and other data, taking into account only the first photo of the bag on the Internet!!!, she said in raised tones that I had replaced the bag, brought another one, that she would not take responsibility for the return! What kind of behavior was that?? Rudeness, shouting at the buyer. Fortunately, another employee of the point, a man, came out, checked everything, made sure himself that the bag was exactly the one that was purchased and told her to make a refund. To which she said something disrespectful again! I made a refund in the end, thanks to the second employee, but I thoroughly ruffled my nerves! No apologies, nothing came from her! Please understand! P.S. I came to the conclusion that it is better to try on things on the spot at the pick-up point and, if they do not fit, it is better to return them immediately!! The point itself is excellent and conveniently located. Special thanks to the male employee, who is always correct

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Саша2.0 Лапиков

Level 6 Local Expert

Polite staff!!! It was always there, but sometimes the goods are delayed for the arrival of the issue , but everything was always clean !!!!!👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼

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Татьяна Млечко

Level 7 Local Expert

I try to come when there are fewer people. But she even came ahead of time and no one refused to issue it. The staff is polite and patient. This is important here!

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