Excellent, I really like it. I love my neighborhood. The staff at this point are very polite. Everything is always at the highest level. Thank you. Happy New Year, peace and kindness to all.
Advantages - friendly staff, walking distance. Cons- there is little space, fitting - checking the goods can be difficult due to the accumulation of visitors; urgently replace the door closer on the front door! I add: it's terribly dirty! It needs to be cleaned at the end of the working day, the rug will soon be gone! It has not become cleaner, there is also a staff turnover and, as a result, a low level of qualifications, hence the queues.
I came for the product on 22.02 and lost the product. A girl with dark long hair started calling another employee, a guy, she gave me a pipe and he started telling me, "write a complaint about our director, we have no working conditions, etc." after which I was offered to refuse the product. I refused and said that whatever the girl was looking for, after 30 minutes of searching, she found it. But the product had a different number for some reason. She threw the goods at me and didn't say a word. As I understand it, this is a new girl, as unpleasant as possible. I've been going to this wb since it opened, and this was the first time.
Of course, there is little room in it. There's always a long queue in the evening. You can pick up your order quickly in the morning. Very good staff, always friendly and positive.
Don't mislead people.
You're in a hurry to get to the pick-up point after work. You arrive an hour before closing, the door is closed, there is a note saying that they have a break from 20:15 to 21:00. What is the break when the point is open until 21:00?! People don't understand whether they should wait 45 minutes or not. If you have problems that make you unable to work, write that you are closed for technical reasons.
Boorish attitude. Very poor customer orientation. As if there are enough clients here in the KGB without you. Especially the sellers, the kid, everyone owes, everyone is to blame for the fact that he has such a fate. In controversial situations, clients are not allowed to meet. Good luck to everyone, but I don't recommend going to this point. He's been banned for a year. And then I'll try. Maybe it will reach the owners....
Terrible pick-up point: the room is very small. Employees change very often and cannot find where they put the goods. Because of this, a lot of people gather, and you have to wait for 40 minutes. In general, it is better not to waste your time, but to order at other points, at least the service is faster there.
Wonderful PVZ near the house. The staff are very polite, they always wish you a good evening and a wonderful day. I order a lot of goods and they patiently give everything out. Thank you for this opportunity to pick up the goods near the house and leave in a good mood.
Good luck and prosperity!
The room is very small, the workers change frequently and are poorly oriented, the fitting rooms are crammed with boxes. I started ordering from another PVZ.
Everything is short and clear
The staff is friendly, they say everything clearly and to the point, there have never been any problems with them.
The output is fast and error-free
In general, everything is fine!
The order was received at the PVZ, I came to pick it up, but they can't find it, saying that it might have been sent back
It's a complete disgrace
We searched for 20 minutes and nothing happened. Terrible attitude towards customers
Don't set foot in this pick-up point anymore. The attitude towards customers is disgusting. They closed the doors in front of their noses and went somewhere during working hours. I asked to give out the goods, and in response there was silence, they did not say how long they were closing and for what reason.
A good pick-up point. All employees are polite and never had any questions for them (and I visit them every other day). The only thing is that winter has begun and it has become very slippery to climb the stairs near the entrance, and of course there is not enough space at the very point. When people are packed in the evening, it is difficult to stay there and check the issued goods (because there is only one table and a small one).
Excellent service, good and pleasant employees of the PVZ. There were no questions, the refund was made very quickly, even in stores they do it slower.
I made an order to this pick-up point. I paid for it right away. On May 7, the application displayed that the order had entered the PVZ, but it was not ready for delivery for another 2 days. I decided to go ask at the point itself. The girl scanned the barcode, but the order was not found. Although, it was clearly displayed in the office that the order arrived at this pick-up point yesterday at 9 a.m. This was followed by excuses, saying that yesterday I did not receive anything and calls to my superiors asking what to do. As a result, the girl took my phone number and said she would look for the order and call me back. I called back in the evening, said I hadn't found anything, "wait or write to the support service." It's already May 17th. The order was hanging in the status "received at the PVZ", and it is hanging. The support service has been sorting it out for 6 days. Just what they can do if the order is either lost or stolen by PVZ employees. I do not recommend this pick-up point, your order may simply evaporate.
A point, like a point.. There is nothing special. The employees are adequate. The location is convenient for me- that's all the advantage) no better, no worse than others..(probably))
Excellent pick - up point . Always friendly staff! 2 cabins . the number, carefully!
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Андрей Наумов
Level 13 Local Expert
April 12, 2024
Although this is an ordinary time, but the people who work there are very competent, polite and friendly! I recommend it! It's nice to come in and pick up the order.
The employee is trying very hard , she is obviously very tired 🥺
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Василий
Level 3 Local Expert
August 14, 2024
It is not clear that in the morning or in the evening you can run into closed doors , although the schedule is heavy , but they clearly work in their own way , be guided by this fact