03/21/25. I wanted to return the product. (The product is returnable, 14 days have not expired) The product was of good quality, the girl did not accept it at the pick-up point, a bright marriage, she said you need to make an application and send it by marriage. I had to apply right at the pick-up point, the girl under the camera was telling me what to write!
Of course, my application was not approved. I had to go to the pick-up point again on 03/22.25. Also, the girl did not accept the bag, she told me to call the hotline! I didn't understand what to say, because I hadn't seen the marriage myself, but the girl at the checkpoint continued to claim that it was there!
After I got through to the support service, on the advice of a consultant, I had to go to another pick-up point. The consultant explained that if there really is no marriage, the product will be accepted there!! Voila, after inspection, the product was accepted!!!
That is, the girl from the pick-up point at 38a Kutepova Street, getting used to her powers, refused me! I had to waste my time and nerves!
Earlier at the same point, the same girl, without my approval, debited money for purchases! I had to make a refund for some of the items!
A spacious pick-up point, even if there are people, there is enough room for everyone to turn around and check the goods.There are usually no queues in the fitting room.Convenient location and friendly staff
A very polite, sociable and pleasant specialist at the pick-up point. The location of the point is very convenient for me))) A lot of space, Parking nearby, no queue) Definitely, I recommend 😉
Convenient location, it's not easy to walk far, the point is clean, the staff is friendly, there are fitting booths, lighting from the street, fast service, it's not necessary to stand in line.